User manual MOTOROLA WA840G

[. . . ] Ensure that your wireless adapter for your PC and the AP have the same security settings that will allow your computer to access the wireless network. Section 3: Wireless > Security details how to adjust security settings. Ensure that your AP is within range of your router or is not behind obstruction, for example metal structures will interfere with the signal, as will 2. 4 GHz cordless phones, and microwaves. [. . . ] Check that all of your cable connections are tight and secured. This includes the cables from the wall to your modem, between the router and modem, and, if available, from the AP to your PC. Ensure that your LEDs are not lit Red or not at all. For further information about LED descriptions, see Section 1: Overview. Ensure that you are using Ethernet cables and not telephone cables between the router and modem, router and PC, or if available, AP and PC. Ethernet cables use a wider RJ-45 style plug using 8 wires where telephone style plugs use the smaller RJ-11 style plug using 4 to 6 wires. ! The plug on the left is RJ-45; the plug on the right is RJ-11 ­ use only RJ-45. ! Ensure that your Ethernet adapter is enabled. Check the System Tray at the bottom right of your display to see an icon that looks like a monitor. You can click on this to see the status of your Ethernet adaptor. You can verify the ISP's IP address at the Gateway IP field on the Control Panel > Network Access screen. SECTION 4, TROUBLESHOOTING 4-3 SECTION 4 !5 TROUBLESHOOTING If you do NOT receive a reply, try from a different computer to verify that the first PC is not the cause of the problem. If you cannot determine your ISP's default gateway, ping www. yahoo. com or another known web location. I cannot access the Web-Based Configuration Utility for the AP. Verify your Ethernet connection to the AP. Verify that the IP address of the PC being used to configure the AP is on the same network as the AP's configuration IP address. The IP address of your network adapter must be on the same network and not a duplicate of any others on the network (for example: 192. 168. 40. 3 and using a subnet mask of 255. 255. 255. 0 can be used to login to the AP's default IP address of 192. 168. 40. 1). Refer to Section 2: Configuration > Configure Your Computers on how to adjust the IP address for your PC. Verify that you can ping the AP on this IP address. In the Command window, type ping and your AP's default IP address and press Enter. [. . . ] In the Command window, type ping and your AP's default IP address and press Enter. For example type: ping 192. 168. 40. 3 If you have changed the factory configured default IP address of the AP, you will need to set your network adapter accordingly. ! ! ! Verify you are entering the correct URL in the browser. If you think you have changed the IP address used to configure the AP and cannot remember it, you must reset the unit back to factory defaults. [. . . ]