User manual NEC DSX PROGRAMMERS QUICK REFERENCE

[. . . ] Empowered by Innovation Telephone Programming Features IntraMail Cross Reference DSX Program List Programmer's Quick Reference P/N 1093089 Rev 4, June 2006 Printed in U. S. A. 01. 00. 00 For additional resources, visit our Technical Support site on the web at http://www. necdsx. com. This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to: NEC Unified Solutions, Inc. [. . . ] Specified dialing options and announcements for Automated Attendant callers. 1601-03: Call Forward No Answer Timer INTERCOM + *3 + Select Type + V-MAIL + 2 (all calls) or 8 (outside calls only) 4221-01: Routing Mailbox Type 4222-01: Dial Action Table 4222-02: Time Limit for Dialing Commands 4201-01: Non-Subscriber Message Length Call Routing Mailbox Operation: To record Instruction Menu Message from admin mailbox: SA + I + Mailbox number A users can screen messages as they are being left in their mailbox. 2102-01: Class of Service 1401-12: Call Screening Call Screening Operation: To screen the message: Screen [Scrn], then, V-MAIL to intercept the call Do nothing to continue listening Exit to exit Call Screening and record the message privately Provides the caller's number and optional name. 3121-01: Caller ID Type 1611-06: Caller ID Detection Timer 3131-01: Pass Caller ID to Voice Mail 3711-01: Caller ID Callback Route Type 3711-01: Caller ID Callback Line 3711-01: Caller ID Callback Group Caller ID and Voice Mail Operation: N/A The Automated Attendant can transfer a caller from a Centrex line to an outside number using the features of that Centrex line. 4222-01: Dial Action Table 4231: Dial Action Table Digit Assignments 1702: System Speed Dial Assignment 1612-04: PBX/Centrex Flash Timer 1602-04: Dial Pause Timer 3103-04: Tandem Calls Centrex Transfer Operation: N/A 28 IntraMail DSX Programmer's Quick Reference IntraMail DSX Programmer's Quick Reference - IntraMail (Page 5 of 10) Feature Description Programming Conversation Record A user can record a conversation as a message in their mailbox. 2102-01: Class of Service 1401-06: Conversation Record 2121-[01-24]: 17 + Extension for Conversation Record key 2402-[01-60]: 17 + Extension for DSS Console Conversation Record key 2143-05: Recording Conversation Beep 4201-02: Subscriber Message Length Operation: To start recording: V-MAIL, Record [MORE + Rec], or record key To stop recording: V-MAIL or record key D Dial Action Table Defines the dialing options for Automated Attendant callers. N/A Automated Attendant caller can reach an extension by dialing the person's name. 4222-01: Dial Action Table 4231: Dial Action Table Digit Assignments 4222-02: Time Limit for Dialing Commands IntraMail Operation: Directory Dialing Basic Setup 4221-01: Routing Mailbox (3) 2144-05: Directory List Number 4224-01: Directory List Number to Use 4201-02: Subscriber Message Length Extension Name Programming and Routing 1511-02: Name Format 2101-02: Station Name 4224-04: Extension Name Match 4224-05: Minimum Number of Letters Required 4224-06: Transfer Options 4224-03: Screened Transfer Timeout 4224-02: Time Limit for Dialing Commands Additional Options 4224-08: Fax Detection 4224-09: Fax Transfer Extension 4224-07: Next Call Routing Mailbox Operation: To record a Directory Dialing message from admin mailbox: SA + I + Directory Dialing Mailbox The mailbox type required for Directory Dialing. See Directory Dialing. 4221-01: Routing Mailbox Type (3) Directory Dialing Mailbox Operation: E Extension Hunting to Voice Mail Automatically sends unanswered calls to an extension's mailbox. 2115-01: Hunt Type 2115-01: Hunt Destination (700) 1603-01: Transfer Recall Timer 1601-02: DIL No Answer Timer 1601-03: Call Forward No Answer Timer 4222-03: Screened Transfer Timeout Operation: N/A DSX Programmer's Quick Reference IntraMail 29 IntraMail DSX Programmer's Quick Reference - IntraMail (Page 6 of 10) Feature Description Programming External Transfer An Automated Caller can automatically route to an outside telephone number. N/A 4222-01: Dial Action Table 4231: Dial Action Table Digit Assignment 1702: System Speed Dial Assignment 3103-04: Tandem Calls Operation: F Fax Detection Automatically transfers incoming fax calls to a fax machine. For Call Routing Mailboxes 4222-04: Fax Detection 4222-08: Fax Transfer Extension For Directory Dialing Mailboxes 4224-08: Fax Detection 4224-09: Fax Transfer Extension 3131-02: IntraMail Answer Table Assignment Operation: N/A The Automated Attendant can answer outside calls with different announcements and dialing options, depending on the time of day and day of week. N/A If telephone extension numbers are customized, set up IntraMail mailbox numbers to match. N/A Automatically converts Automated Attendant Screened Transfers to Unscreened Transfers. N/A 2144-02: Forced Unscreened Transfer 1301-01: Function Type 1301-01: Expected Number of Digits 1311-01: Station Extension Number 4231: Dial Action Table Digit Assignments Flexible Answering Schedules Operation: Flexible Mailbox Numbering Plan Operation: Forced Unscreened Transfer Operation: G Go to a Mailbox An Automated Attendant caller can dial a digit and route directly into a mailbox. Outside caller follows Instruction Menu A user can record a Greeting for their mailbox callers to hear. 4231: Dial Action Table Digit Assignments (GOTO mailbox, XXX, or IXXX) Operation: Greeting 4201-02: Subscriber Message Length Enabling Remote Greeting 4231: Dial Action Table Digit Assignment (LOGON to mailbox, N, XXX, or IXXX. Operation: G + Select Greeting 30 IntraMail DSX Programmer's Quick Reference IntraMail DSX Programmer's Quick Reference - IntraMail (Page 7 of 10) Feature Description Programming Group Mailbox Subscribers in the same group can share a Group Mailbox. Programming a Ring Group Mailbox 2113-02: Ring Group 2141-01: Station Mailbox Type For a Subscriber Mailbox 2211-01: Mailbox Type (1) 221x: Subscriber Mailbox options For a Routing Mailbox 2211-01: Mailbox Type (2) 2211-01: Routing Mailbox Number 422x: Routing Mailbox Options Programming a UCD Group Mailbox Set up UCD Hunting For a Subscriber Mailbox 2311-01: UCD Group Mailbox Type (1) 23xx: Subscriber Mailbox options For a Routing Mailbox 2311-01: Mailbox Type (2) 2311-01: UCD Group Routing Mailbox Number 422x: Routing Mailbox Options 2141-01: Station Mailbox Type (1) IntraMail Operation: N/A An outside party can have their own mailbox for receiving and sending messages. See Subscriber Mailbox for more. Guest Mailbox Operation: H Hang Up Operation: An automated Attendant option that immediately hangs up the outside call. N/A 4231: Dial Action Table Digit Assignments L Listening to Messages While or after listening to a message, an extension user has many message handling options from which to choose. 4201-03: Message Backup/Go Ahead Time Operation: Log onto your mailbox + L An extension user can press V-MAIL to go onto (access) their mailbox. Remotely Logging Onto a Mailbox through the Automated Attendant 4231: Dial Action Table Digit Assignments (LOGON + mailbox, N, XXX, or IXXX) Log Onto Voice Mail Operation: V-MAIL or INTERCOM + *8 M A Subscriber Mailbox user can dial MC to return a call without knowing their caller's number. 3121-01: Caller ID Type 1611-06: Caller ID Detection Timer 3131-01: Pass Caller ID to Voice Mail 3711-01: Caller ID Callback Route Type 3711-01: Caller ID Callback Line 3711-01: Caller ID Callback Group Make Call Operation: Log onto your mailbox + L + MC DSX Programmer's Quick Reference IntraMail 31 IntraMail DSX Programmer's Quick Reference - IntraMail (Page 8 of 10) Feature Description Programming Message Length Operation: Set the maximum length of a message that can be left in a user's mailbox. N/A Dials a telephone number to let the recipient know there are new messages in their mailbox. 4201-02: Subscriber Message Length 4201-01: Non-Subscriber Message Length Programming that Applies to All Types of Message Notification 4112-01: Outgoing Dial 9 Group 4111-02: Voice Mail Port Class of Service 4111-03: Voice Mail Port Toll Restriction Level (Day) 4114-04: Voice Mail Port Toll Restriction Level (Night) 4113: Voice Mail Port Outgoing Line Access 4114: Outgoing Line Group Access 4202-06: Number of Callout Attempts 2143-04: Message Waiting Lamp (Yes) Unique Programming for Non-pager Message Notification 4202-01: Wait Between Non-Pager Callout Attempts 4202-03: Wait Between Busy Non-Pager Callout Attempts 4202-04: Wait Between RNA Non-Pager Callout Attempts 4202-05: Wait for Answer Non-Pager Callout Attempts Unique Programming for Digital Pager Message Notification 4202-08: Digital Pager Callback Number 4202-09: Delay in Dialing Digital Pager Callback Number 4202-02: Wait Between Digital Pager Callout Attempts 4202-07: Send Pager Callout Until Acknowledged 3103-05: Music on Hold Source (5) 4201-02: Subscriber Message Length Message Notification Operation: Log onto mailbox + OP + N A prerecorded message can play to callers while they wait on Hold. To record from admin mailbox: SA + 1 An extension user can listen to their messages in either LIFO (last-in-firstout) or FIFO (first-in-first-out) order. N/A Automatically deletes a mailbox's messages after a preset time. N/A Sets how many messages a mailbox can store. N/A 2142-01: Number of Messages 2142-02: Message Retention 2143-01: Message Playback Order Message on Hold Operation: Message Playback Direction Operation: Message Retention Operation: Message Storage Limit Operation: 32 IntraMail DSX Programmer's Quick Reference IntraMail DSX Programmer's Quick Reference - IntraMail (Page 9 of 10) Feature Description Programming Message Waiting Lamp Operation: The Ring/Message Lamp flashes when the user has new messages waiting in their mailbox. N/A By assigning a unique Answer Table to each line, a single IntraMail system can provide individual greetings and dialing options for several companies. N/A 2143-04: Message Waiting Lamp Multiple Company Greetings 3131-02: IntraMail Answer Table Assignment Operation: N Next Call Routing Mailbox Provides callers with additional dialing options after they leave a message in an extension's mailbox (depending on the setting of the Next Call Routing Mailbox Dial Mode). Programming Subscriber Mailboxes 2144-04: Next Call Routing Mailbox 2144-03: Dialing Option Programming Announcement Mailboxes 4223-03: Next Call Routing Mailbox 4223-01: Repeat Count 4223-02: Hang Up After IntraMail Operation: N/A Q Quick Message Automated Attendant callers can dial a digit followed by an extension number to leave a message directly in a user's mailbox. 4231: Dial Action Table Digit Assignments (REC1 or REC2) 4201-01: Non-Subscriber Message Length Operation: To leave a Quick Message: Dial * + Leave message S Screened Transfer Similar to telephone system screened transfers in which the transferring party controls the transfer. N/A The mailbox type normally used for telephone system extensions. 4231: Dial Action Table Digit Assignment (1) 4222-03: Screened Transfer Timeout Operation: Subscriber Mailbox 2141-01: Station Mailbox Type (1) 2143-04: Message Waiting Lamp 4201-02: Subscriber Message Length 4201-01: Non-Subscriber Message Length Operation: N/A The extension user that has IntraMail system administration capabilities. Log onto admin mailbox + SA Re-initializing IntraMail returns all programmed options to their default values. 9011: System Initialization 2142-03: System Administrator System Administrator System Administrator Mailbox Operation: System Re-initialization Operation: To initialize: INTERCOM + #*#* + NECDSX + 9011 + HOLD + 1 + HOLD DSX Programmer's Quick Reference IntraMail 33 IntraMail DSX Programmer's Quick Reference - IntraMail (Page 10 of 10) Feature Description Programming T Transfer to a UCD Group Operation: The Automated Attendant can transfer outside callers to UCD Group master numbers. N/A 4231: Dial Action Table Digit Assignment (1 or 2 to master number). U Undefined Routing A dial pad digit for which the Automated Attendant has no routing defined. N/A Similar to telephone system unscreened transfers in which the transferring party immediately extends the call. [. . . ] Wait Between Non-Pager Callout Attempts . Wait Between Busy Non-Pager Callout Attempts. Wait Between RNA Non-Pager Callout Attempts. Wait for Answer Non-Pager Callout Attempts . [. . . ]