User manual NEC ELITEMAIL CTI

[. . . ] Notice Note that when converting this document from its original format to a . pdf file, some minor font and format changes may occur causing slight variations from the original printed document. When viewing and printing this document, we cannot guarantee that your specific PC or printer will support all of the fonts or graphics. Therefore, when you view the document, fonts may be substituted and your individual printer may not have the capability to print the document correctly. EliteMail CTI TM User's Guide Checking New Messages New messages are messages that have not been played. The system notifies you when you have new messages. [. . . ] Please leave a message. " , This feature may not be available at your site. ALTERNATE GREETING The alternate greeting plays for special occasions, such as a vacation. A typical alternate greeting is: "Hello, this is Pat Green. I am out of the office today and will return tomorrow. " When your alternate greeting is active, the system plays it instead of any of your other greetings. SYSTEM-GENERATED GREETINGS If you do not record greetings in your own voice, the system plays greetings that include your recorded name or your extension. For example: For a standard greeting, "Pat Green is not available right now. " For a busy greeting, "Extension 1 2 3 is busy. " For an alternate greeting, "Pat Green is out today. " To switch between your standard and alternate greeting 1. Enter 7 4 5 to switch to your other greeting (standard or alternate). , 7 K K K To rerecord your standard, alternate, or busy greeting 1. To rerecord your: standard greeting, enter 7 4 6 1. to stop recording. To activate your busy greeting 1. Enter 7 4 8 2 1 8 to hear your busy greeting. Follow the system instructions to activate your busy greeting. Enter 1 for Yes, 2 for No. Your security code prevents others from using your personal ID to listen to your messages. Change your security code as often as you like. Your security code should be 4 to 10 digits long. If you forget your security code, call your system manager. To change your security code 1. Enter 7 7 4 to change your security code. Enter 1 for Yes, 2 for No. When you change your mailbox security code, update your TeLANophyTM security code in your user profile. 8 , 3. Enter H H H Changing Your Security Code Changing Call Transfer Options The voice messaging transfers calls to your extension as a receptionist would. When you are unavailable or on another call, the system takes a message for you. If you will be away for a while, you can turn off call transfer. , Your system manager can use a variety of call transfer options that control how calls are transferred to you. Depending on these options, you may hear one or more of the following prompts when you answer a call: A beep indicates the call is from a number outside the system, not an internal extension. "Call for <your name>. " This response is used if you share an extension with another person. "Call from <caller's name>. " This response means the call is from a subscriber on an internal extension. Turn on call transfer before transferring your calls to a different telephone number. You can enter up to nine digits for the new telephone number. To turn call transfer on or off 1. Enter 7 6 4 to turn call transfer on or off. [. . . ] To add or remove your name from automatic directory assistance, enter 1 when asked to change your directory listing status after changing your recorded name. To change your recorded name 1. Enter 7 7 5 to change your recorded name. Follow the system instructions to record your name. Enter 1 for Yes, 2 for No. To change your spelled name 1. [. . . ]