User manual NEC ELITEMAIL FMS-VMS

[. . . ] E liteMailTM FMS/VMS Voice Mail User Guide ELITEMAIL FMS/VMS INFO Name ________________________________________________________ Extension Number_______________________________________________ Personal ID____________________________________________________ To reach EliteMail FMS/VMS: From Inside, dial______________________________________________ From Outside, dial_____________________________________________ System Manager_________________________________________________ Extension Number_______________________________________________ To simplify recording, write down your Greeting here: Sample: "Hi, this is__________. I'm away from my phone now, but I check my mailbox regularly. Leave me a message, and I'll return your call as soon as possible. Thanks. " _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ REMEMBER, DIAL 1 FOR YES, 2 FOR NO Softkey Functions: If you have a DTU-8D, DTU-16D, DTP-16HC or DTU-32D telephone set, you can use your telephone's LCD display and the corresponding soft keys to listen to messages, manage live record sessions, screen your calls and change your setup options. [. . . ] EliteMail FMS/VMS tells you when the person has heard the message. Future Delivery The message is sent at the time and day you specify. You can mark a message for more than one special delivery option. You can also change or add to the special delivery settings of a message you've already sent. 9 MESSAGING TIPS · If you are unsure of the spelling of the first 3 letters of the person's name, use a "Wildcard Key, " typically 1 or 0, in place of one or more letters. This "wildcard" matches any letter. · While recording a message, dial # to erase your message and begin again. · Always try to leave a concise and structured message. Include the purpose of your call, the information required, or any information needed to get an answer ­ not just a return phone call. · Leave fellow EliteMail FMS/VMS users a message from within your own mailbox. When they listen to your message, EliteMail FMS/VMS will automatically prompt them to send you a reply. This saves time and almost always guarantees a response. · The EliteMail FMS/VMS sorts messages in a message stack. It plays all urgent messages first, then all regular messages. Use Special Delivery Options when appropriate. · To cancel a message that has not yet been received, begin to send the person or group another message. The EliteMail FMS/VMS system will tell you that your last message hasn't been heard, and offers you the option to cancel it. · If you often send messages to the same group of people, see "Changing Your Setup Options" to create your own message groups. 10 Re v i e w i n g Messages QUICK KEY 6 Messages you've already listened to (old messages) can be reviewed for a short while (typically until midnight), be redirected to another mailbox or archived for a longer time. REVIEW ® Dial 1 for YES when prompted "You have ___ messages to review. Would you like to check them?" ® Listen to old messages followed by day and time recorded. REDIRECT (COPY TO ANOTHER MAILBOX) ® Dial 2 while listening to a new or old message. ® Dial 1 for YES to Redirect the message being reviewed. ® Dial the mailbox or group to receive the redirected message. (For more details, see Leaving Messages. ) ® Dial 1 to confirm your entry. ® Dial 1 for YES if you want to record an introduction, otherwise dial 2. ® Record your introduction when prompted. [. . . ] NOTE 2: If Automatic Recording is assigned, the recording begins immediately upon answering an outside call. NOTE 3: If a mailbox number has not been entered, and if Automatic Callback is assigned, EliteMail FMS/VMS will call you back to ask you if you want to delete the call, address it, add an introduction or send it. NOTE 4: To send a Live Recording to multiple mailboxes, first send the recording to your own mailbox and then redirect it accordingly. LIVE RECORD OPTIONS The following Live Record function keys may be programmed: PRESS Pause Re-Record Erase To stop recording. To erase the Live Recording and automatically begin re-recording. [. . . ]