User manual NEC RTX4002 REPEATER PROGRAMMING KIT

[. . . ] 3 ANSWERING CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Ringing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Ringing Calls To A Second Incoming Extension/CAR/VE Key . . . . . . . . . . . . . . . . . . 4 Voice Announce Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] Hang up. To cancel the Messages Waiting you have left at a specific extension: 1. Dial number of extension you do not want to have your messages. Hang up. 15 Tone Override To send off-hook signals to an extension busy on a call: Note: Your extension may send off-hook signals automatically. 1. Dial *. - OR Dial 709. 2. Press the Off-Hook Signaling key (Service Code 751: 33). Note 1: Note 2: You hear Ring Busy Tone. The called extension hears Call Alert Notification. To answer Tone Override: 1. Press the Hold key and talk with the party. Department Step Call To make a Step Call: 1. Place a call to a busy Department Group member. - OR Place a call to a Department Group pilot number. Dial Department Step Code (2) to call the next available Department Group member. Repeat step 2 to call other Department Group members. 16 Voice Over To initiate a Voice Over to a busy extension: 1. Press Voice Over key (Service Code 751: 48). The Call History key will remain on as long as entries remain in memory. To place a call back to a number in the temporary memory list, with the number to be dialed displayed, press a line or Speaker key. Note: The outgoing call is placed. 21 CALL PICKUP Group Call Pickup To answer a call ringing another telephone in your Pickup Group: 1. 2. Pick up the handset or press the Speaker key. Press the Group Call Pickup key (Service Code 751: 24). - OR Dial 756 or *#. Note: Service Code *# can pick up any call in the group, plus any Ring Group calls. Service Code 756 cannot pick up Ring Group calls. To answer a call ringing a telephone in another Pickup Group when you do not know the group number: 1. 2. Pick up the handset or press the Speaker key. Press the Group Call Pickup key (Service Code 751: 25). - OR Dial 769. To answer a call ringing a telephone in another Pickup Group when you know the group number: 1. 2. Pick up the handset or press the Speaker key. Press Group Call Pickup key (Service Code 751: 26 + group). [. . . ] Press the CLEAR key to return the telephone to an idle state. 34 When Logged Out of ACD Group: When ACD agents are logged out and a call is placed into the ACD queue, the telephones of the logged out agents will display the Queue Status and hear the alarm according to the settings defined in system programming. Pressing the Queue Status Display key will return the telephone to idle until the timer expires again. Answering a Call Using a Headset 1. Press the Headset key to hang up. Using the Headset with Automatic Answer for ACD Agents 1. With the multiline terminal in an idle state, press the Feature key. [. . . ]