User manual NEC XEN TOPAZ MULTILINE TELEPHONE

[. . . ] No representation is made that this manual is complete or accurate in all respects and NEC Business Solutions Ltd shall not be liable for any errors or omissions. In no event shall NEC Business Solutions Ltd be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. No part of this document may be photocopied or reproduced without prior written consent of NEC Business Solutions Ltd. [. . . ] Retrieve Trunk Key (Flashing) CALL Common Service Codes: 01 03 04 05 08 19 20 21 22 27 28 DSS/One-Touch Key DND Key Background Music (ON/OFF) Headset Key Incoming Caller ID List External Zone Paging External All Call Paging Internal Zone Paging Internal All Call Paging Abbreviated Dial ­ Common/Personal Abbreviated Dial ­ Group 10 11 12 13 14 15 16 17 29 30 31 Call Forward ­ Immediate Call Forward ­ Busy Call Forward ­ No Answer Call Forward ­ Busy/No Answer Call Forward ­ Dual Ring Call Forward ­ Follow Me Call Forward ­ Select Option Call Forward ­ Device Repeat Redial Saved Number Redial Memo Dial Retrieving a Held Outside Call (if your extension doesn't have trunk keys) CALL Trunk No. you want to retrieve Programming a DSS/One-Touch Key Programmable Function Keys can be assigned as DSS (Direct Station Selection) or One-Touch Keys. You can place an Outside or Intercom call by pressing this key without dialling the number. 7 7 2 ? ? CALL Function Key TRFR (To answer own held Trunk) Trunk 8 5 1 HOLD 0 SPK 1 Telephone Number Transferring a Call to another Extension HOLD Extension Number 0 ? ? Extension Number ? (Announce) TRFR ? ? ? (Talking) ? ? Function Keys with one or two colour LEDs programmed as DSS keys will provide extension status indication, Idle=Off, Busy=lit. This is known as Busy Lamp Field (BLF) indication. When storing an outside telephone number, the Trunk Access Code (normally 0) must be added to the start of the number. Up to 36 digits can be stored. If your phone has a DSS or One-Touch key for the extension user who is to receive the call, just press it instead of "HOLD + Extension Number" in the operation above. To program another key, press the next Programmable Function Key instead of the SPK Key to finish. 9 2 For Your Convenience Programming Abbreviated Dialling Bins CALL (Common/Personal Abbv. ) Bin No. Trunk Telephone Number Answering Calls Answering an Outside Call Ringing Extension (Ringing) Non-Ringing Extension Trunk Key (Flashing) SPK SPK 8 5 3 ? ? ? 0 ? ? (Group Abbv. ) 8 HOLD 5 4 HOLD SPK Name (12 characters) ? ? Confirm status of the MIC Key if you want to answer Handsfree [MIC On = Light On, MIC Off = Light Off]. (Topaz Display Phones Only) Common/Personal Abbreviated Dialling Bins are numbered as follows (by default): 2-digit dialling: Common = 00-79, Personal = 80-99, or 3-digit dialling: Common = 000-899, Personal = 990-919. System programming is required to allow Group Abbreviated Dialling. Up to 36 digits dialling can be stored in each abbreviated dialling bin. To clear an abbreviated dialling bin (number & name), press the "CLEAR" key after dialling the Bin No. . Applicable to Topaz Display Phones only. Answering an Intercom Call Voice Mode Extension (Voice) Speak toward your phone Intercom Call Mode can be set at your phone as follows: "Ring" = CALL + 823, Ring Mode Extension (Ringing) SPK Entering a Name into an Abbreviated Dialling Bin When entering a name, use the Dial Pad Keys on your telephone to enter letters as shown below. For example, press the "2" key once for "A", twice for "B", etc. . . Number of Key Presses 1 2 @ B E H K N Q U X !+ 3 [ C F I L O R V Y " , 4 ¥ a d g j m S t Z # 5 ] b e h k n p u w $ . 6 ^ c f i l o q v x % / 7 _ 2 3 4 5 6 r 8 s 7 In other Groups CALL 8 ` 9 { 10 11 } In same Group 12 13 "Voice" = CALL + 821. Confirm status of the MIC Key if you want to answer Handsfree [MIC On = Light On, MIC Off = Light Off]. Picking up another Extension's Call CALL 1 2 3 4 5 6 7 8 9 0 1 A D G J M P T W 0 8 Call Pickup Key (SC. 851+24) 6 7 8 6 9 Call Pickup for other Group Key y & : z ` ; 9 ( < ) = > ?Pickup for Specified Extension CALL (SC. 851+25) Extension Number # DND/CONF Accepts a character and move the cursor one place to the right. Press twice to insert a "space". Clear the character entry to the left, one character at a time (Backspace Key). 7 1 5 ? ? ? System programming is required to allow Group Call Pickup. Ask your NEC Authorised Supplier for details. 3 8 If your call doesn't go through. . . Checking & Answering a Message Waiting Indication You can check who left a message waiting indication for you, and then answer. Placing Calls Placing an Outside Call <Quick Access> Trunk Key Telephone Number CHECK VOL 8 (On-Hook) Applicable to Topaz Display Telephones only. 4 1 (Check Name) ? ? ? ? Listen for Dial Tone before dialling a Telephone Number. [. . . ] System programming is required to provide Group Abbreviated Dialling. Ask your NEC Authorised <Callback> For Intercom Call, when you hear ringing, wait for the called party to answer. For Trunk Queuing, when you hear Dial Tone, begin dialling the telephone number. For Intercom Call, when your phone starts the ringing, lift handset and wait for the called party to answer. [. . . ]