User manual NOVELL ZENWORKS 10 CONFIGURATION MANAGEMENT UPGRADE GUIDE 10.3 30-03-2010

[. . . ] novdocx (en) 7 January 2010 AUTHORIZED DOCUMENTATION Upgrade Guide Novell® 10. 3 March 30, 2010 ZENworks® 10 Configuration Management www. novell. com ZENworks 10 Configuration Management Upgrade Guide novdocx (en) 7 January 2010 Legal Notices Novell, Inc. , makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. , reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. Further, Novell, Inc. , makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. , reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes. [. . . ] On the desktop, click Start > Settings > Control Panel. Double-click Add or Remove Programs and uninstall BusinessObjects Enterprise Server. At the command prompt, go to the %ZENWORKS_HOME%\share\pmrboecleanup directory. (Conditional) Do not run the pmrboecleanup. bat or pmrboecleanup. sh file bundled with Update for ZENworks Configuration Management (10. 1. 1) on the Primary Server that has the Reporting Server installed. If you run the file, the Reporting Server is removed from the Primary Server. To resolve this issue, upgrade to Update for ZENworks Configuration Management (10. 1. 2). The Reporting Server is not removed from the Primary Server when you subsequently run the pmrboecleanup. bat or pmrboecleanup. sh file. To view the log information, go to %ZENWORKS_HOME%\logs\pmrboepostuninstall. log. On Linux: Do the following: 1. Stop the BusinessObjects Enterprise services by running the following command: /etc/init. d/BobjEnterprise115 stop 3. Uninstall the BusinessObjects Enterprise Server by running the following command: /opt/novell/zenworks/share/boe/bobje/uninstallBOBJE. sh 4. Navigate to the /opt/novell/zenworks/share/pmrboecleanup directory. (Conditional) Do not run the pmrboecleanup. bat or pmrboecleanup. sh file bundled with Update for ZENworks Configuration Management (10. 1. 1) on the Primary Server that has the Reporting Server installed. If you run the file, the Reporting Server is removed from the Primary Server. To resolve this issue, upgrade 16 ZENworks 10 Configuration Management Upgrade Guide novdocx (en) 7 January 2010 to Update for ZENworks Configuration Management (10. 1. 2). The Reporting Server is not removed from the Primary Server when you subsequently run the pmrboecleanup. bat or pmrboecleanup. sh file. To view the log information, go to /var/opt/novell/log/zenworks/ pmrboepostuninstall. log. 2. 1. 2 Installing ZENworks Reporting Server Install ZENworks Reporting Server either on the same Primary Server from which you have uninstalled the BusinessObjects Enterprise Server, or on a different server. For more information on installing the Reporting Server, see the ZENworks 10 Configuration Management Reporting Server Installation Guide. 2. 2 Upgrading to ZENworks Configuration Management 10. 3 1 Make sure that you have completed the steps in Section 2. 1, "Pre-Upgrade Tasks for BusinessObjects Enterprise Server, " on page 15. 2 Use System Update to upgrade ZENworks Servers and managed devices from ZENworks Configuration Management 10. 0. x to 10. 0. 3. For more information about System Update, see "ZENworks System Updates" in the ZENworks 10 Configuration Management System Administration Reference. 3 Use the ZENworks 10. 1 installation media to upgrade all Primary Servers from 10. 0. 3 to 10. 1. 0. For more information on how to install ZENworks 10 Configuration Management SP1 (10. 1. 0), see the Novell ZENworks 10 Configuration Management SP1 Installation Guide (http://www. novell. com/documentation/zcm10/pdfdoc/zcm101. zip). 4 Use System Update to upgrade the 10. 0. 3 managed devices to Update for ZENworks 10 Configuration Management SP1 (10. 1. 0). [. . . ] Installing ZENworks Reporting Server on a Different Server 1 Decommission the earlier instance of ZENworks Reporting Server, then perform the new installation. 26 ZENworks 10 Configuration Management Upgrade Guide novdocx (en) 7 January 2010 For more information on how to decommission ZENworks Reporting Server, see "Decommissioning an Existing Instance of ZENworks Reporting Server" in the ZENworks 10 Configuration Management Reporting Server Installation Guide. 2 (Optional) After the new installation of ZENworks Reporting Server installation is complete, uninstall the earlier instance of ZENworks Reporting Server (that you decommissioned) from the former Primary Server. For more information on how to uninstall ZENworks Reporting Server, see the "Uninstalling ZENworks Reporting Server" in the ZENworks 10 Configuration Management Reporting Server Installation Guide. 4. 2. 2 Reinstalling the Novell File Upload Extension If the ZENworks 10 Configuration Management File Upload extension is already installed on the server that is running ZENworks Control Center, you must reinstall the Novell File Upload Extension before performing any third-party Imaging operations. For detailed information on how to reinstall the Novell File Upload Extension, see Appendix A, "Reinstalling the Novell File Upload Extension, " on page 29 4. 2. 3 Uploading WAIK If you are upgrading from ZENworks 10 Configuration Management SP2 (10. 2) to ZENworks 10 Configuration Management SP3, and if WAIK was already uploaded prior to the upgrade, you must upload WAIK (winpe. wim) again after upgrading to ZENworks 10 Configuration Management SP2. [. . . ]