User manual OKI LD610

[. . . ] LD610 User's Technical Reference 59103001 © 2011 OKI Data Americas, Inc. Safety Precautions Safety Precautions Please read the following information carefully before installing and using the printer. Pictographic Symbols This instruction manual and the printer labels use a variety of pictographic symbols to facilitate safe and correct use of the printer and to prevent injury to others and property damage. The symbols and meanings for them are given below. Be sure to understand these symbols well before reading the main text. Ignoring the instructions marked by this symbol and erroneously operating the printer could result in death or serious injury. [. . . ] Use OKI port or Port 9100 when sending print request from the printer driver. Available for IEEE1284+USB specification only. The printer will restart in specified mode. LD610 User's Technical Reference Page 3-19 Section 3: Operation and Configuration This page is intentionally left blank Page 3-20 LD610 User's Technical Reference Section 4: Troubleshooting TROUBLESHOOTING If you are unable to produce printouts on the LD610 Series printer, use this section to make sure the basics have been checked, before deciding you are unable to proceed any further. This section is divided into four parts: · · · · 4. 1 Error signal troubleshooting 4. 2 Troubleshooting table 4. 3 Interface troubleshooting 4. 4 Test print troubleshooting LD610 User's Technical Reference Page 4-1 Section 4: Troubleshooting 4. 1 ERROR SIGNAL TROUBLESHOOTING The ON LINE (POWER) and ERROR indicators light or flash in different colors and patterns listed below to alert user that an error has occurred on the printer. [Indicator sequence (as shown from left to right): Off, Red light, Green light] ON LINE (POWER) LED Contents ERROR LED Buzzer Causes Corrective Actions Hardware error FLASH ROM error Off Solid red 1 long beep sound 1) FLASH ROM read/ write error. 2) Exceeded the FLASH ROM write count limits. 2) Exceeded the FLASH ROM write count limits. 1), 2) Board replacement. Setting information (FROM) error Machine error Program error Incorrect program error Off Solid red -- 1) Download did not complete successfully. 1) Download again. Communication error Communication error by kit Buffer over Off [Red->Off] x twice ->Red x twice>Off (blinks with changing interval) 1 long beep sound Error contents may vary depending on the kit installed. 1) Received the amount of data exceeding the limit of receive buffer. 1) Correct the software on the host side. 2) Set the correct protocol. Download error Download error Off Red x 4 times >Off (longest blink interval) 1 long beep sound 1) Downloaded wrong data. 1) Download again. Page 4-2 LD610 User's Technical Reference Section 4: Troubleshooting 4. 1 ERROR SIGNAL TROUBLESHOOTING (Cont'd) Contents ON LINE (POWER) LED ERROR LED Buzzer Causes Corrective Actions Minor error Cover open Off Blinking red 3 short beeps sound 1) Cover is not closed properly. 1) Close the cover. Sensor error 1) Level adjustment. 2) Sensor type adjustment. Option Cutter error Off long blink interval 3 short beeps sound 1) Cutter is not connected. 2) Cut operation was not performed successfully. 2) Set and feed the paper again. Warning Buffer near full Blinking green (Lights alternately) Blinking red (Lights alternately) -- 1) Free space for receive buffer is low. 1) Pause the data transmission on the host side and wait to have enough buffer space. 1) Ribbon replacement. Ribbon near end -- 1) Remaining amount of ribbon is little. LD610 User's Technical Reference Page 4-3 Section 4: Troubleshooting 4. 2 TROUBLESHOOTING TABLE TROUBLESHOOTING TABLE NO POWER Printer does not turn on. Power connector or AC adapter is not properly connected. NO LABEL MOVEMENT Media is not set properly. Set media and media guide correctly Set the sensor correctly by printer setting tool. Replace platen roller and gear. INCORRECT LABEL POSITIONING Incorrect label sensor selection. [. . . ] A positive (+) offset means the printing is shifted towards the print head; a negative (-) offset means shifting away from the print head. The H setting is for the Horizontal print offset. The + or - prefix determines whether the offset is to the left or to the right of the reference point. The default value of both positions is +000 dot. [. . . ]