User manual PANASONIC KX-P3196

[. . . ] ICD Group 01 Voice Mail Integration You can forward your calls to a voice processing system and let calling parties leave messages in your mailbox when you are unable to receive calls. Message Message Customers ICD Group 02 Message Message Queuing 1. 9 Utilising the Call Centre (Page 134) 1. 10. 5 If a Voice Processing System is Connected (Page 146) Wireless System This PBX optionally supports a Portable Station (PS) system. PSs can be used in the PBX with other wired telephones. PC Phone/PC Console This PBX supports the PC Phone/PC Console when your computer is connected to certain Panasonic telephones via USB interface. The PC Phone/PC Console provides advanced control and monitoring of your PBX. Computer Appendix (Page 215) Consult your dealer Easy Operation If you are using a certain Panasonic telephone that is equipped with a Navigator Key/Jog Dial and a display, it helps you to access the desired feature easily. Also, you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped. Call Record (Station Message Detail Recording) This PBX can record or print out call information: date, time, extension no. , dialled no. , duration, etc. Date Time Ext ······· ······· ······· ENTER 01/02/02 10:03AM 1230 01/02/02 11:07AM 2230 Navigator Key Jog Dial Message/Ringer Lamp 1. 1 Before Operating the Telephones (Page 14) Consult your dealer 2 User Manual Built-in Simplified Voice Message You can set incoming calls to be redirected to your message box to let callers leave voice messages when you are unable to answer the phone. Hello, this is 204. [. . . ] Rerecord * 1 Enter 0 or 1 while the greeting message is being played back. On-hook. · * This step can be omitted. To clear PT/SLT/PS 0 Day 3 Off-hook. Enter 38. 8 8 Enter 8. 1 Night 2 Lunch 3 Break Enter the desired time mode. 0 C. Tone Enter 0. On-hook. · If both the greeting message for a certain time mode and the normal greeting message have been recorded, callers will hear the greeting message for that time mode. However, if no greeting message has been recorded for a certain time mode, the normal greeting message will be played instead. 100 User Manual 1. 6 Before Leaving Your Desk Redirecting Your Calls to Your Message Box You can set incoming calls to be redirected to your own message box so that callers can leave voice messages when you cannot answer the phone. To set/cancel PT/SLT/PS 0 OR Both Calls Outside Calls Intercom Calls 0 2 3 4 5 Cancel All Calls Busy No Answer Busy/No Answer 7 1 1 OR 2 Off-hook. Enter 71. Enter 0 to 2 as you desire. Enter required number. For "Cancel", go on-hook directly after entering 0. floating extension no. for SVM card Enter floating extension number for SVM card. # Enter #. C. Tone On-hook. · The default floating extension numbers are 591 for SVM card 1, and 592 for SVM card 2. User Manual 101 1. 6 Before Leaving Your Desk Leaving Voice Messages If the extension user you called is not able to answer your call, and your call is redirected to the message box, you will hear the greeting message. Then, you can leave a voice message for that extension. It is also possible to leave a voice message directly in the message box of a desired extension by following the steps below: To leave a voice message directly to another extension's message box PT/SLT/PS 3 Off-hook. Enter 38. 8 # 6 extension no. Enter #6. Dial extension number. You hear the greeting message. OR C. Tone Record message. dial key On-hook or press any dial key (0­9, , #). · Voice message recording will stop, you will hear a notification tone, and the call will be disconnected, in the following cases: a. the recording time for the voice message reaches the preprogrammed limit. the recording space for the SVM card reaches the limit. · When you are on the phone, you can transfer the call directly to the message box of a desired extension by placing the call on hold temporarily, then pressing 38 + #6 + the desired extension number. C. Tone & D. Tone 3 Enter 38. 8 For available operations, see "Operation Reference When Accessing Your Message Box". User Manual 107 1. 6 Before Leaving Your Desk 1. 6. 3 Showing a Message on the Caller's Telephone Display (Absent Message) You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message (16 characters). The selected message is shown on the display of your telephone. 1 2 3 4 5 6 7 8 9 A message assigned for each extension. (Personal Absent Message) Message (Example) Will Return Soon Gone Home At Ext %%%% (Extension number) Back at %%:%% (Hour:Minute) Out until %%/%% (Month/Day) In a Meeting To set PT/SLT/PS 7 Off-hook. Enter 5 750. 0 1 2 3 4 5 6 7 8 9 Will Return Soon Gone Home At Ext %%%% + Extension no. Back at %%:%% + Hour : Minute Out until %%/%% + Month / Day In a Meeting # Enter #. Enter required number. C. Tone On-hook. To cancel PT/SLT/PS 7 Off-hook. Enter 5 750. 0 0 Enter 0. C. Tone On-hook. 108 User Manual 1. 6 Before Leaving Your Desk · · · Enter the desired value in the "%" positions. You must enter the correct number of characters as represented by the "%" using 0 to 9 or . The preprogrammed messages can be changed through system programming. [. . . ] + #/ 7 (Follow Me) + your extension no. / 8 (Follow Me Cancel) + your extension no. ­ To set the timer for "No Answer" and "Busy/No Answer" 713 ( ) 00­99 (second) To set/cancel (Call Forwarding [FWD] for your Incoming Call Distribution Group) ­ ­ ­ Both Calls ( Outside Calls ( Intercom Calls ( 716 ) 715 ) 714 ) 1 (Set) + ICD Group extension no. + #/0 (Cancel) + ICD Group extension no. 222 User Manual 4. 2 Feature Number Table Feature (While dial tone is heard) Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]--by ISDN) ­ To set Default (New) 75 ( ) Additional digits/buttons outside line no. + # + 2 (Unconditional)/3 (Busy)/4 (No Reply) + phone no. + #+1 ­ ­ To cancel To confirm 1. 6. 2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) (KXTDA30 only) Recording a Normal Greeting Message ­ ­ ­ To record ( To play back To clear 38 ) 2 0 1 Recording a Greeting Message for Each Time Mode ­ ­ ­ To record To play back To clear 8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 1 8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 2 8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 0 # + 6 + extension no. 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