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Detailed instructions for use are in the User's Guide.
[. . . ] This Subscriber's Manual is designed to help you configure your mailbox, use common voice mail features, and introduce you to the many advanced features that will improve your productivity in countless ways.
The Structure of This Manual
This manual contains the following sections:
Section 1 Introduction to the VPS This section provides you with a brief overview of what the VPS is and what it can help you do. Section 2 Logging in to and Configuring Your Mailbox This section will show you how to log in to your VPS mailbox and customise your mailbox to suit your needs. Section 3 Message Playback and Related Features This section will help you play back messages left in your mailbox and use other features related to message playback. Section 4 Sending Messages This section will show you how to send messages to other people in your office and to outside parties. [. . . ] b) By Pressing [0]: If the caller presses [0] during your greeting message or while recording a message for you, the call will be transferred to your Covering Extension. Note
· You can change the dialling key that transfers your callers to your Covering Extension. If you assign the "Transfer to Operator" option in your Personal Custom Service to a dialling key other than [0], callers who press that dialling key will be transferred to your Covering Extension (see 5. 17 Personal Custom Service). If you do not assign your Covering Extension, callers will be transferred to the operator instead.
2 2. · If you have already assigned your Covering Extension and want to assign a different extension, press [1] before entering the desired extension number.
4. Go on-hook.
Note
· Once you assign a Covering Extension, remember to tell callers in your greeting message that they can "press [0] to be transferred to (name of your Covering Extension)".
·
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Subscriber's Manual
5. 4
Interview Mailbox
Recording Questions
An interview mailbox is a mailbox designed to ask questions to callers and record their answers. If you have an interview mailbox (not all subscribers do), you can record up to 10 questions and set the answer recording time individually for each question from 1 to 60 seconds. Your interview mailbox can be used, for example, to allow callers to place orders or request information from your company. You can ask them to record their names, address, and order or request information, and then you can note their information later while playing back their messages. You can even ask your System Administrator to create a Custom Service, for example, to record customer information for callers who call after business hours when your staff have already gone home for the day.
1. Log in to your mailbox.
· See 2. 1 Logging in to Your Mailbox if necessary.
6 1 1
2. Log in to your mailbox.
· See 2. 1 Logging in to Your Mailbox if necessary.
Personal Group Distribution Lists allow you to send messages to several subscribers at once (see 4. 2 Message Delivery). You can create and edit 4 Personal Group Distribution Lists, and these lists can only be used by you. You can assign 40 group members (subscribers) to each list and record a name for each group (for example, "Sales Team", "Department Heads", etc. ).
4 2. Enter the desired Personal Group
Distribution List number (14).
4.
1 to record a name for the group.
5. Enter the mailbox number of the
subscriber you wish to add to the list.
10. 11.
2
to add the subscriber to the
list.
1 to add more subscribers to the list, then continue from step 8. Go on-hook.
Deleting Members from Personal Group Distribution Lists
You can delete members of your Personal Group Distribution Lists one by one or all at once.
1. Log in to your mailbox.
· See 2. 1 Logging in to Your Mailbox if necessary.
2. Enter the desired Personal Group
Distribution List number (14). 5.
3 1
to delete a group member.
Note
· The System Administrator can create "Mailbox Groups", which are similar to Personal Group Distribution Lists except they can be used by other subscribers. For more information, consult your System Administrator or System Manager.
to delete all members, then go on-hook to finish.
2
to delete one member.
6.
1 to delete the announced member. [. . . ] The person who can perform a subset of the items that can be programmed by the System Administrator. The System Manager, using a telephone connected to the VPS, can create/delete mailboxes, clear subscriber passwords when they are forgotten, set Class of Service parameters, set the System Clock, etc.
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Subscriber's Manual
System Prompt
Recorded voice guidance messages that help subscribers and callers use VPS features. Over 1000 prompts are prerecorded in the VPS. The System Administrator and Message Manager can rerecord prompts as necessary. [. . . ]
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