User manual PANASONIC KX-TC1811B

[. . . ] ICD Group 01 Message Message Voice Mail Integration You can forward your calls to a voice processing system and let calling parties leave messages in your mailbox when you are unable to receive calls. Message Message Customers ICD Group 02 Message Queuing Message 1. 8 Call Center (Page 86) 1. 9. 3 Voice Processing System (Page 94) Wireless System This PBX optionally supports a Portable Station (PS) system. PSs can be used on the PBX with other wired telephones. PC Phone/PC Console This PBX supports the PC Phone/PC Console when your computer is connected to certain Panasonic telephones via USB interface. The PC Phone/PC Console provides advanced control and monitoring of your PBX. Computer Appendix (Page 139) Consult your dealer Easy Operation If you are using a Panasonic telephone that is equipped with a Navigator Key/Jog Dial and a display, it helps you to access the desired feature easily. Also, you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped. Call Record (Station Message Detail Recording) This PBX can record or print out call information: date, time, extension no. , dialed no. , duration, etc. Date Time Ext ······· ······· ······· ENTER 01/02/02 10:03AM 1230 01/02/02 11:07AM 2230 Jog Dial Navigator Key Message/Ringer Lamp 1. 1 Before Operating the Telephones (Page 16) Consult your dealer 2 User Manual In This Manual, · Proprietary Telephone is abbreviated as "PT". [. . . ] (The caller's name will not be received. ) For details, consult your telephone company. PT/PS While hearing a tone FLASH/ RECALL PT/SLT/PS While hearing a tone TRANSFER OR OR OR 6 (EFA) 0 Press FLASH/RECALL or EFA. Press TRANSFER or Recall/hookswitch. Enter 60. · · · To return to the original party, repeat the operation. In this case, FLASH/RECALL button on proprietary telephones is in the External Feature Access (EFA) mode. The caller's telephone number will not be displayed on telephones or wireless phones connected to SLT ports. Customizing Your Phone · 3. 1. 3 Customizing the Buttons Create or edit an External Feature Access (EFA) button. User Manual 59 1. 4 During a Conversation 1. 4. 5 Multiple Party Conversation -- Conference -- Unattended Conference -- Leaving Three-party Conference -- Privacy Release Conference You can add one or more parties to your conversation. To establish a conference call PT/PS During a conversation CONF OR TRANSFER desired phone no. CONF C. Tone Press CONF or TRANSFER. Dial desired phone number. Talk to the new party. Press CONF. Talk with multiple parties. Seize CO line before dialing outside phone number. PT/PS During a conversation desired phone no. TRANSFER TRANSFER 3 C. Tone Press TRANSFER. Dial desired phone number. Talk to the new party. Press TRANSFER. Enter 3. Seize CO line before dialing outside phone number. Talk with multiple parties. 60 User Manual 1. 4 During a Conversation SLT During a conversation desired phone no. 3 C. Tone Press Recall/ hookswitch. Dial desired phone number. Talk to the new party. Press Recall/ hookswitch. Enter 3. Seize CO line before dialing outside phone number. Talk with multiple parties. To establish a conference call when receiving a call from an outside party during a twoparty conversation PT/PS While hearing a call waiting tone CONF HOLD OR (CO) TRANSFER Press HOLD. Press the flashing CO. Talk to the new party. CONF Press CONF or TRANSFER. (CO) OR INTERCOM TRANSFER OR C. Tone 3 Press the flashing CO or INTERCOM corresponding to the original party. Press CONF, or press TRANSFER and then enter 3. Talk with multiple parties. User Manual 61 1. 4 During a Conversation To add four or more parties to a conference PT/PS During a conversation To continue CONF desired phone no. CONF C. Tone Press CONF. Dial desired phone number. Talk. Press CONF. Talk. Seize CO line before dialing outside phone number. To add an outside party on hold to a conference PT/PS During a 3- to 7-party conference CONF CONF (CO) C. Tone Press CONF. Press the flashing CO corresponding to the party on hold. Press CONF. Talk with multiple parties. To talk to two parties alternately in a three-party conversation PT/PS During a conversation TRANSFER Press TRANSFER. SLT During a conversation Press Recall/hookswitch. 62 User Manual 1. 4 During a Conversation To disconnect one party and then talk to the other in a three-party conversation PT/PS During a conversation (CO) TRANSFER FLASH/ RECALL OR INTERCOM Press TRANSFER once or twice to establish a conversation with the party to be disconnected. The other party will be put on hold. Press FLASH/RECALL. * Press the flashing CO or INTERCOM corresponding to the party on hold. Talk. · · · · * In this case, the FLASH/RECALL button on a proprietary telephone must be in the Flash/ Recall mode. During a three-party conversation, pressing the TRANSFER button or Recall/hookswitch alternates between the two other parties in the conversation. You can have a conference with a maximum of eight parties (comprising intercom or CO lines) simultaneously. During a conversation involving four or more parties, you cannot disconnect one party and maintain the conversation with the other parties. Customizing Your Phone · 3. 1. 3 Customizing the Buttons Create or edit a Conference button. User Manual 63 1. 4 During a Conversation Unattended Conference The other parties can continue their conversation. To leave a conference PT/PS During a 3- to 7-party conference CONF Press CONF. On-hook. To return while others are talking PT (CO) OR INTERCOM Press flashing green CO or INTERCOM. To complete a conversation PT/SLT/PS During a conversation On-hook. · Time limit Both parties will hear an alarm tone before a specified timeout. The originating extension will hear an alarm tone before timeout. The call is disconnected when the time runs out unless the originating extension returns to the conference. Customizing Your Phone · 3. 1. 3 Customizing the Buttons Create or edit a Conference button. 64 User Manual 1. 4 During a Conversation Leaving Three-party Conference The other two parties can continue their conversation. To leave a conference PT/PS During a three-party conference TRANSFER Press TRANSFER. On-hook. SLT During a three-party conference Press Recall/hookswitch. On-hook. To complete a conversation PT/SLT/PS During a conversation On-hook. User Manual 65 1. 4 During a Conversation Privacy Release You can let a third party join your current outside call. To set PT/PS During a conversation (S-CO) Ask the third party to perform the step below. The voice mail can be used to receive calls if you are unable to answer. Incoming calls can be forwarded up to four times. Boss & Secretary feature The extension which has been set as the destination can call the forwarding extension. <Example> Call Forwarding extension Forward set destination User Manual 69 1. 5 Absence Settings To set/cancel PT/SLT/PS 0 OR Both Calls Outside Calls Intercom Calls 0 2 3 4 5 Cancel All Calls Busy No Answer Busy/No Answer 7 1 1 OR 2 Off-hook. Enter 71. Enter 0 to 2 as you desire. Enter required number. For "Cancel", go on-hook directly after entering 0. destination extension no. OR outside CO line phone no. 32 digits) Enter destination extension number. Or enter CO line access number and then outside phone number. Enter #. C. Tone On-hook. To set from another extension PT/SLT/PS 0 OR Both Calls Outside Calls Intercom Calls 7 1 1 OR 7 8 Follow Me Follow Me Cancel 2 Off-hook. Enter 71. Enter 0 to 2 as you desire. Enter 7 or 8. your extension no. C. Tone On-hook. Enter your extension number. · When using a proprietary telephone, you can set or cancel Call Forwarding by pressing the FWD/DND button (fixed button) instead of " 710". 70 User Manual 1. 5 Absence Settings To set the timer for "No Answer" and "Busy/No Answer" PT/SLT/PS 7 Off-hook. Enter 1 713. 3 time C. Tone Enter time (seconds [2 digits]). On-hook. Call Forwarding (FWD) for your Incoming Call Distribution Group PT/SLT/PS ICD Group: Incoming Call Distribution Group 4 OR Both Calls 1 Outside Calls Intercom Calls OR Set Cancel 7 1 5 OR 0 ICD Group extension no. 6 Off-hook. Enter 71. Enter 4 to 6 as you desire. Enter 1 to set or 0 to cancel. Enter ICD Group extension number. For "Cancel", go on-hook directly after entering ICD Group extension number. destination extension no. OR outside CO line phone no. [. . . ] If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference. Feature (While dial tone is heard) 1. 2. 1 Basic Calling Operator Call ( Automatic Line Access ( CO Line Group Access ( TIE Line Access ( Account Code Entry ( 1. 2. 2 Easy Dialing Personal Speed Dialing ­ To store ( ­ To dial ( System Speed Dialing ­ To dial ( Hot Line ­ To store ­ To set ­ To cancel 1. 2. 3 Redial Last Number Redial ( # ) ( 740 ) 2 + phone no. (3 digits) ) 30 personal speed dialing no. (2 digits) 49 ) 7 ) account code + # + outside phone no. [. . . ]