User manual PANASONIC KX-TDA200CE

[. . . ] Hybrid IP-PBX User Manual Model KX-TDA30/KX-TDA100/KX-TDA200 Thank you for purchasing the Panasonic Hybrid IP-PBX, KX-TDA30/KX-TDA100/KX-TDA200. Please read this manual carefully before using this product and save this manual for future use. KX-TDA30/KX-TDA100/KX-TDA200: Version 1. 1 Feature Highlights Call Centre This PBX can establish Incoming Call Distribution Groups (ICD Group) by which a large volume of calls from the external customers could be received. One extension can act as the supervisor, and monitor other group members. [. . . ] If your extension is locked by this feature, it cannot perform features as follows: -- Making outside calls -- Changing the call forwarding destination If you do not set extension PIN, you cannot lock and unlock. User Manual 87 1. 6 Making/Answering an Announcement 1. 6 1. 6. 1 Making/Answering an Announcement Paging -- Group Paging -- Paging and then Transferring a Call Group Paging You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously. To page PT/SLT/PS 3 Off-hook. Enter 33. 3 paging group no. Dial paging group number (2 digits). C. Tone Announce. Wait for an answer. Talk. If the group which you paged is already being used for paging, you hear a busy tone. Paging and then Transferring a Call PT/SLT/PS During a conversation TRANSFER OR OR 3 3 paging group no. C. Tone Enter Press TRANSFER or Recall/hookswitch. The other party is placed on hold. 33. Dial paging group number (2 digits). Announce. Wait for an answer. The held party and the paged extension are connected and start a conversation. 88 User Manual 1. 6 Making/Answering an Announcement After you go on-hook, the caller can talk to the person who answers the page. User Manual 89 1. 6 Making/Answering an Announcement 1. 6. 2 Answering/Denying a Paging Announcement To answer PT 4 Off-hook. Enter 3 43. C. Tone Talk. To allow/deny a paging announcement (Paging Deny) PT 1 7 Off-hook. Enter Deny Allow C. Tone On-hook. 2 721. 1 OR 0 Enter 1 or 0. The following are extensions that cannot receive a paging announcement: -- Portable station -- Single line telephone -- Proprietary telephone that is ringing or busy -- Proprietary telephone in Paging Deny mode -- Proprietary telephone in DND mode Even if the announcement is not paging your extension, you can answer it, if it is paging your group. 90 User Manual 1. 6 Making/Answering an Announcement 1. 6. 3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) You can call multiple parties assigned in the group and make a voice announcement. You can also establish a multiple party conversation with called parties. This conversation will be heard by other called parties. Called parties can listen to the announcement simply by going off-hook. They can send a notification tone if they want to join the conversation. To make/answer a broadcasting call PT Caller 3 Off-hook. Enter 32. 2 broadcasting group no. Dial broadcasting group number (1 digit). Wait for an answer. C. Tone Announce. Any Telephone Called Party The telephone rings. Off-hook. For a caller To make a conversation with a specific party PT During an announcement (DSS) Press DSS. User Manual 91 1. 6 Making/Answering an Announcement To make a conversation with a party in the group's preassigned order PT During an announcement CONF Press CONF. To end a conversation with a specific party PT During a conversation To end a conversation with a specific party (DSS) Press DSS. To end a conversation with the party who joined the conversation last TRANSFER Press TRANSFER. To disconnect the party who joined the conversation last from the broadcast FLASH/ RECALL Press FLASH/RECALL. In this case, FLASH/RECALL button is in the Flash/Recall mode. 92 User Manual 1. 6 Making/Answering an Announcement For a called extension To send a notification tone to the caller and join a conversation PT/SLT/PS Called Party During an announcement (DSS) Press DSS corresponding to the caller. OR Wait for reply. Talk. Press Recall/ hookswitch. PT Caller During an announcement A notification tone occurs, and the display shows the called party's information. (DSS) Press corresponding DSS. Talk. Introduce the called party to the conversation. A conversation can be established with a maximum of 4 parties (including the caller). User Manual 93 1. 7 Setting the Telephone According to Your Needs 1. 7 1. 7. 1 Setting the Telephone According to Your Needs Setting the Alarm (Timed Reminder) You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wakeup call. The alarm can occur either once or daily (every day until cancelled) at a preset time. When you go off-hook to answer, you will hear a special dial tone or prerecorded message. To set PT/SLT 12 H: 0 hour/minute OR AM PM 7 Off-hook. Enter 6 760. 0 1 Enter 1. OR 1 hour/minute 24 H: Enter hour (01-12) and minute (00-59) and then 0 for AM or 1 for PM. Or enter hour (00-23) and minute (00-59). 0 OR Once Daily C. Tone On-hook. 1 Enter 0 for once or 1 for daily. To cancel PT/SLT 7 Off-hook. Enter 6 760. 0 0 Enter 0. C. Tone On-hook. To stop or answer the ringback PT/SLT INTERCOM OR Press INTERCOM or off-hook. 94 User Manual 1. 7 Setting the Telephone According to Your Needs To confirm PT TRANSFER Press TRANSFER several times. You can also confirm the Timed Reminder by using the soft button. The alarm keeps ringing for preprogrammed seconds. If you receive an incoming call during ringback, the ringing starts after the ringback stops. [. . . ] (1 ) digit) KX-TDA30: 1 ) 73 ( 62 ( ) phone no. 50 ( ) 53 ) 51 ) 52 ) outside line no. which has a held call parking zone no. (2 digits) 50 ) 60 ( ) User Manual 183 4. 2 Feature Number Table Feature (While dial tone is heard) 1. 4. 5 Multiple Party Conversation Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]--by ISDN) 1. 5. 1 Forwarding Calls Forwarding Your Calls (Call Forwarding [FWD])/ 1. 7. 2 Refusing Incoming Calls (Do Not Disturb [DND]) Both Calls ( Outside Calls ( Intercom Calls ( Default (New) Additional digits 62 ( ) phone no. + 3 710 ) 711 ) 712 0 (Cancel)/ 1 (Do Not Disturb [DND])/ 2 (All calls) + phone no. [. . . ]