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Detailed instructions for use are in the User's Guide.
[. . . ] ICD
Group 01
Message Message
Voice Mail Integration
You can forward your calls to a voice processing system and let calling parties leave messages in your mailbox when you are unable to receive calls.
Message
Message
Customers
ICD Group 02
Message
Message
Queuing
1. 8 Utilising the Call Centre (Page 109)
1. 9. 3 If a Voice Processing System is Connected (Page 119)
Wireless System
This PBX optionally supports a Portable Station (PS) system. PSs can be used on the PBX with other wired telephones.
PC Phone/PC Console
This PBX supports the PC Phone/PC Console when your computer is connected to certain Panasonic telephones via USB interface. The PC Phone/PC Console provides advanced control and monitoring of your PBX.
Computer
Appendix (Page 177)
Consult your dealer
Easy Operation
If you are using a certain Panasonic telephone that is equipped with a Navigator Key/Jog Dial and a display, it helps you to access the desired feature easily. Also, you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped.
Call Record (Station Message Detail Recording)
This PBX can record or print out call information: date, time, extension no. , dialled no. , duration, etc.
Date Time Ext
ENTER
01/02/02 10:03AM 1230 01/02/02 11:07AM 2230
Navigator Key
Jog Dial
Message/Ringer Lamp
1. 1 Before Operating the Telephones (Page 12)
Consult your dealer
2
User Manual
In This Manual, Proprietary Telephone is abbreviated as "PT". [. . . ] C. Tone On-hook.
To cancel
PT/SLT/PS
7
Off-hook. Enter
5
750.
0
0
Enter 0.
C. Tone On-hook.
User Manual
85
1. 5 Before Leaving Your Desk
Enter the desired value in the "%" positions. You must enter the correct number of characters as represented by the "%" using 0 to 9 or . To create your personal message (Message no. 9), refer to "3. 1. 2 Settings on the Programming Mode".
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User Manual
1. 5 Before Leaving Your Desk
1. 5. 3
Preventing Other People from Using Your Telephone (Extension Lock)
You can lock your extension so that other users cannot make inappropriate outside calls. This feature is also known as Electronic Station Lockout.
To lock
PT/SLT/PS
7
Off-hook. On-hook.
To unlock
PT/SLT/PS
PIN: Personal Identification Number
7
Off-hook. Enter
7
77.
0
Enter 0.
extension PIN
C. Tone Enter extension PIN (max. On-hook.
If you forget the extension PIN or cannot unlock your phone, consult your manager. Then, you can set the new PIN and unlock your extension by entering it. If your extension is locked by this feature, it cannot perform features as follows: -- Making outside calls -- Changing the call forwarding destination If you do not set extension PIN, you cannot lock and unlock.
User Manual
87
1. 6 Making/Answering an Announcement
1. 6
1. 6. 1
Making/Answering an Announcement
Paging
-- Group Paging -- Paging and then Transferring a Call
Group Paging
You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously.
To page
PT/SLT/PS
3
Off-hook. Red on: FWD mode Flashing red slowly: DND mode The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode. Ask your manager what mode your system is in if you are not sure.
(1) When in the FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as shown below:
FWD DND Off
(2) When in the FWD/DND Setting Mode:
Pressing the FWD/DND button (fixed button) while in idle status will take you directly to the programming mode for the FWD/DND setting. (Refer to "3. 1. 2 Settings on the Programming Mode". ) Note A FWD/DND button (customised button) is always in FWD/DND Cycle Switch Mode: the mode cannot be changed. If your extension has set this feature, a calling extension will hear DND tone. If this feature is set, the Call Forwarding (FWD) feature does not work. Specified extensions can override this feature and call DND extensions (DND Override).
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User Manual
1. 7 Setting the Telephone According to Your Needs
When intercom calls are set to be handled differently from outside calls (DND set/cancel), we recommend establishing buttons for both FWD/DND--Outside calls and FWD/DND-- Intercom calls, because:
a) the light patterns of the FWD/DND--Both calls button (including FWD/DND button
[fixed button]) will indicate the setting for either outside calls or intercoms calls, but not both. Note The DND icon on PS display reflects the setting for outside calls only.
b) pressing the FWD/DND--Both calls button (including FWD/DND button [fixed button])
will not change the FWD or DND mode for intercom calls and outside calls separately. Customising Your Phone 3. 1. 3 Customising the Buttons Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons.
User Manual
97
1. 7 Setting the Telephone According to Your Needs
1. 7. 3
Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA)
During a conversation, you can be informed of a call waiting with a tone or voice announcement through your built-in speaker or handset. (Default: Disable--No call [Intercom calls]/No tone [Outside calls]) Call Waiting Tone: a waiting tone through the built-in speaker of PT/handset of SLT. To change the tone from PT, refer to "3. 1. 2 Settings on the Programming Mode". OHCA: a voice announcement through the built-in speaker Whisper OHCA: a voice announcement through the handset
To set/cancel for intercom calls
PT/SLT/PS
0
OR
No call Tone OHCA Whisper OHCA C. Tone On-hook.
1
7
Off-hook. [. . . ] + verified code + verified code PIN + phone no.
your extension no. /( + verified code) + extension PIN/verified code PIN + extension no. your extension no. /( + verified code) + extension PIN/verified code PIN + outside phone no. + extension PIN + feature no.
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User Manual
4. 2 Feature Number Table
Feature (While dial tone is heard) 1. 3. 3 Answering a Call Ringing at Another Telephone (Call Pickup) Answering a Call from Another Telephone (Call Pickup) Group ( Directed ( Denying Other People the Possibility of Picking Up Your Calls (Call Pickup Deny) To deny To allow 1. 3. 4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS]) Calls through an external speaker ( 1. 3. 6 Identifying Malicious Calling Parties (Malicious Call Identification [MCID]) 1. 4. 1 Transferring a Call (Call Transfer) Transferring a Call Using the ISDN Service (Call Transfer [CT]--by ISDN) 1. 4. 2 Holding a Call To hold (Call Hold)/To retrieve a call (Call Hold Retrieve) To retrieve a call (Call Hold Retrieve) Specified with a held line number ( Specified with a holding extension number ( Holding in a System Parking Zone (Call Park) To set To retrieve 1. 4. 4 Answering Call Waiting Answering Call Waiting in the PBX ( Answering Call Waiting from the Telephone Company (
Default (New)
Additional digits
40 ) 41 ) 720 ( )
group no. (2 digits) extension no.
1 0
42
KX-TDA100/KX-TDA200: speaker no. [. . . ]
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