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[. . . ] Voice Processing System
Subscriber's Guide
VOICE PROCESSING SYSTEM KX-TVP50
POWER
Model No.
KX-TVP50E
Please read before using and save this manual for future use.
Introduction
Thank you for purchasing the Panasonic Model KX-TVP50 Voice Processing System.
The Panasonic Voice Processing System (VPS) is a powerful tool used to manage your voice communications and increase your productivity through the use of your voice mailbox. As a subscriber (the owner of a VPS mailbox), you can: · Send a message to one or more people inside or outside of your office. · Transfer messages (with your annotation) to other VPS subscribers. · Receive messages from any touch-tone telephone. [. . . ] The answer length must be set and questions must be recorded.
!!
· To activate this feature your System Manager or System Administrator must assign an Interview Mailbox to your mailbox.
1 6 1 2 3
Subscriber's Main Menu
To record the question To set the answer length To erase the question
Log into your mailbox.
Press 6.
Press 1.
Press the desired button.
WHEN YOU PRESS 1
IF NEEDED
1 2 1 1 3 4
To review To accept To erase To add To erase and exit On-hook.
Press 1.
Record a question.
Press 1 to end recording.
Make your selection and repeat the steps.
WHEN YOU PRESS 2
IF NEEDED
1 2 1 3 4
For 4 s For 8 s For 16 s For 32 s
1 2 3 4
To change the length To skip to the next question To go back to the previous question To go directly to a question On-hook.
Press 1.
Select the answer length desired.
Make your selection and repeat the steps.
WHEN YOU PRESS 3
1
Press 1 to erase and repeat this step for all questions to be erased.
On-hook.
Section 4
Special Features
25
4. 10 Recording Personal Greetings for Caller ID
This feature allows you to record up to 4 personal greetings for calls from assigned Caller ID numbers. Each personal greeting supports up to 8 Caller ID numbers. To enable this feature, first record a greeting, then assign Caller ID numbers. To assign Caller ID numbers, see 4. 11 Assigning Caller ID Numbers for Personal Greeting for Caller ID.
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· This feature is available to you only if you are using a Panasonic KX-TA series or KX-TD series telephone system. · If you cannot use this feature, ask your System Administrator or System Manager. He might have disabled it.
Subscriber's Main Menu
5
1
4
Log into your mailbox.
Press 5 for Mailbox Management.
Press 1.
Press 4.
TO RECORD FOR THE FIRST TIME or TO CHANGE OR ERASE
TO RECORD FOR THE FIRST TIME
Caller ID Greeting No.
1 2
Enter a Caller ID Greeting number (1-4).
Record a greeting at the tone.
Press 1 to end recording.
Press 2 to accept.
On-hook.
!!
· You can go on to assign Caller ID numbers after accepting the recorded greeting.
TO CHANGE OR ERASE
Caller ID Greeting No.
1 3
To change To erase On-hook.
Enter a Caller ID Greeting number (1-4).
Make your selection.
!!
26
· When you change the greeting, follow the steps in "TO RECORD FOR THE FIRST TIME" to re-record.
Section 4
Special Features
Assigning Caller ID Numbers for Personal Greeting for Caller ID 4. 11
This feature is used to assign Caller ID numbers for pre-recorded personal greetings. Each greeting supports up to 8 Caller ID numbers.
!!
· To assign Caller ID numbers, first record a personal greeting. (See 4. 10 Recording Personal Greetings for Caller ID. )
Subscriber's Main Menu
5
1
4
Log into your mailbox.
Press 5.
Press 1.
Press 4.
TO ASSIGN FOR THE FIRST TIME or TO ADD OR DELETE
TO ASSIGN FOR THE FIRST TIME
Caller ID Greeting No.
2
Caller ID No.
Enter a Caller ID Greeting number (1-4).
IF NEEDED
1 2
Press 2 to accept.
IF NEEDED
1
Enter a Caller ID number up to 20 digits.
2
Press 1 to change.
Press 2 to accept.
Press 1 to add more numbers and repeat the steps.
Press 2 to end.
On-hook.
!!
· For the caller ID Number, you can use " " as a wild card. For example, if you assign "021 (area code) ", calls from area code "021" will hear the same greeting. · If you enter a number which you have already assigned, the prompt notifies you. Follow the prompt and enter another number.
Section 4
Special Features
27
4. 11 Assigning Caller ID Numbers for Personal Greeting for Caller ID (contd. )
TO ADD OR DELETE
To add To delete 3 To review Press the desired button.
1 2
Caller ID Greeting No.
2
Enter a Caller ID Greeting number (1-4).
TO ADD
1
Press 2 to accept.
TO DELETE
1 2 2
+
1
or
To delete all To delete one On-hook.
Press 1 to add and repeat the steps.
Press 2 to delete.
Make your selection.
!!
· When you add a Caller ID number, follow the steps in "TO ASSIGN FOR THE FIRST TIME" to assign.
4. 12 Personal Caller Name Announcement
This feature allows you to assign up to 30 Caller ID numbers and record a caller name for each Caller ID number from your telephone. The caller name is announced when you listen to the messages from assigned numbers left in your mailbox. It is also announced when calls from assigned numbers are transferred from the VPS to you (Caller ID Screening).
!!
· This feature is available to you only if you are using a Panasonic KX-TA series or KX-TD series telephone system. · The System Administrator or the System Manager can change the maximum number of Caller IDs for the Personal Caller Name Announcement for each Class of Service. · If Caller ID Screening does not work, consult your System Administrator or System Manager. He might have disabled it.
28
Section 4
Special Features
Personal Caller Name Announcement (contd. ) 4. 12
TO ASSIGN AND RECORD FOR THE FIRST TIME or TO ADD OR DELETE
Subscriber's Main Menu
5
5
Log into your mailbox.
Press 5.
Press 5.
!!
1
· To change an assigned Caller ID number and/or caller name, first delete them and then add new ones.
TO ASSIGN AND RECORD FOR THE FIRST TIME
Caller ID No.
2
Press 1 to assign.
Enter a Caller ID number up to 20 digits.
IF NEEDED
Press 2 to accept.
State a caller name.
2
1
2
Press 2.
Press 1 to add a new number and name, and repeat the steps.
Press 2 to end.
On-hook.
!!
1 2 3
· If you enter a number which you have already assigned, the prompt notifies you. Follow the prompt and enter another number.
TO ADD OR DELETE
To add To delete To review
TO ADD
1
TO DELETE
or
2
+
1 2
Make your selection.
Press 1 to add a new number and name, and repeat the above steps.
+1
To delete all To delete one On-hook.
Press 2.
Make your selection.
Section 4
Special Features
29
4. 13 Live Call Screening
By assigning one of your telephone keys to this feature, you can monitor incoming calls that have been forwarded to the Voice Mail Service. When in the Hands-Free Mode, you can monitor the incoming call through the telephone's built-in speaker. You can speak with the caller by picking up the handset. When in the Private Mode, you can monitor the incoming call through the handset after you hear the notification tone. You can speak with the caller by pressing the feature key or you can stop listening to the message by replacing the handset.
!!
· This feature is available to you only if you are using a Panasonic KX-TA series or KX-TD series telephone system and if the System Administrator has provided your extension with this feature. · For detailed information concerning this feature, please refer to the Installation Manual for the Panasonic KX-TA series or KX-TD series telephone system.
4. 14 Recording a Two-Way Conversation
By assigning one of the function keys on your telephone to this feature, you can record the conversation that you are having. [. . . ] It is used to save VPS data to a personal computer. Scanning Messages Allows the subscriber to listen to only the first 4 s of each message. Another method is to use the digit [2] while listening to a message; this advises the VPS to skip to the next message. Station Programming Programming via the proprietary telephone. [. . . ]
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