User manual PANASONIC KX-TVS225

[. . . ] Voice Processing System Subscriber's Guide Model KX-TVS95/KX-TVS125 KX-TVS225/KX-TVS325 Thank you for purchasing the Panasonic Model KX-TVS95/KX-TVS125/ KX-TVS225/KX-TVS325 Voice Processing System. Please read this manual carefully before using this product and save this manual for future use. Subscriber's Guide Introduction Thank you for purchasing the Panasonic Model KX-TVS95/KX-TVS125/ KX-TVS225/KX-TVS325 Voice Processing System. The Panasonic Voice Processing System (VPS) is a powerful tool used to manage your voice communications and increase your productivity through the use of your voice mailbox. As a subscriber (the owner of a VPS mailbox), you can: · Send a message to one or more people inside or outside of your office. · Transfer messages (with your annotation) to other VPS subscribers. [. . . ] For example, you might record the Busy Greeting in this way: "Hi, this is Cindy. Sorry, but I am busy with another call right now. If you press [0] now, you will be transferred to my secretary. Otherwise, please leave a message after you hear the tone". 4. 3 Incomplete Call Handling Status Calls are considered incomplete if there is no answer or if the line is busy. The Incomplete Call Handling Status has six options: (1) record a message from the caller; (2) transfer the caller to a covering extension; (3) page the mailbox owner by intercom (Intercom Paging); (4) notify the mailbox owner via a beeper; (5) transfer the caller to the operator; or (6) let the caller try another extension. Subscriber's Main Menu 4 4 Log into your mailbox. 1 2 3 4 5 6 Press 4. Press 4. To set Leaving a Message Status To set Covering Extension Transfer Status To set Intercom Paging Status To set Beeper Access Status To set Operator Transfer Status To set Returning to Top Menu Automated Attendant Service Status 1 2 To change To accept Follow the prompts according to your needs. Make your selection. On-hook. 29 Subscriber's Guide · The Intercom Paging feature is available only if you are using a Panasonic KX-T series telephone system with APT/DPT Integration (see "APT Integration" and "DPT Integration" in the Glossary). 4. 4 Message Reception Mode Use this feature to direct callers to either your regular or interview mailbox. This mode is effective for: (1) Incomplete Call Handling Service (when the subscriber's line is busy, or she cannot take the call, or when she has enabled Call Blocking), and (2) when the transfer destination of calls is set to a Logical Extension. Subscriber's Main Menu 4 3 1 Log into your mailbox. Press 4. Press 3. Press 1 to change. (Interview Mode/Message Recording Mode) · Not all subscribers have an interview mailbox. The System Administrator or the System Manager must assign an interview mailbox. 30 Subscriber's Guide 4. 5 Personal Group Distribution Lists Use the Personal Group Distribution List to send the same message to several mailboxes in a single operation. Up to 4 lists can be maintained with each list containing up to 20 mailbox members. Subscriber's Main Menu 5 4 Group No. 1 Log into your mailbox. Press 5. Press 4. Enter the group distribution number (1-4). 2 Press 1 to record a group name. 2 Mailbox No. 2 Press 2 State the group name at the tone. to accept. Press 2 to add. Enter the mailbox number of the first member. 2 1 2 Press 2 to add the member to the list. 1 Mailbox No. To add To end On-hook. Press 1 to add more members. Enter the mailbox Press 2 to add number of the next the member to member. the list. Make your selection. · · To make use of Personal Group Distribution Lists, please see 3. 1 Delivering Messages to Other Subscribers. Personal Group Distribution Lists are available to only one subscriber (you). If a list is to be shared among several subscribers, they should ask the System Administrator to create a System Group Distribution List or Lists. 31 Subscriber's Guide 4. 6 Deleting Group Distribution Members Use this feature to delete group members from a Group Distribution List. You can delete the members individually or altogether. Subscriber's Main Menu 5 4 Group No. 3 Log into your mailbox. Press 5. Press 4. Enter the group Press 3 to delete distribution number a group member. (1-4). 1 2 To delete all members +1 To delete 1 mailbox On-hook. Make your selection. · Press 1 to delete all members. Press 2 to review all members one by one--in each case, you can delete a member, or skip it. Just follow the prompts. 4. 7 Deleting Group Distribution List Names Use this feature to delete a group distribution list name. Subscriber's Main Menu 5 4 Group No. Log into your mailbox. Press 5. Press 4. Enter the group distribution number (1-4). 1 3 Press 1 to change group name. Press 3 to erase the group name. On-hook. 4. 8 Message Waiting Notification The VPS is able to notify you when a new message has been recorded in your mailbox. There are 3 ways by which the VPS notifies you: (1) Message Waiting Lamp on your proprietary telephone, (2) a call to another telephone (e. g. , your cell phone), or (3) your beeper. You can assign time frames to each of these devices. The VPS is also able to notify your beeper with the callback number of the party who left the message. The telephone number stored on the VPS for your beeper must include the beeper display command. 32 Subscriber's Guide Three features can be set for message waiting notification: Message Waiting Lamp Status, Change Device Status, and Assign Telephone Number. [. . . ] Callers using a rotary telephone will be automatically forwarded to the operator or the General Delivery Mailbox. SAVE One of the utility commands that is used to save VPS data to a personal computer. Scanning Messages Allows the subscriber to listen to only the first 4 s of each message. Another method is to press [2] while listening to a message; this instructs the VPS to skip to the next message. Service Mode The System Administrator or the System Manager can change the call handling method programmed in the Time Service setting. Station (Personal) Programming Programming via the proprietary telephone. Subscriber A person who has an assigned mailbox. Subscriber Tutorial When a subscriber accesses her mailbox for the first time, she will be guided to set up these items simply by following Help messages: (1) Password (2) Owner's Name (3) Personal Greetings (No Answer Greeting/Busy Greeting/After Hours Greeting) System Administration System programming can be performed via 2 ways: (1) Locally (personal computer connected directly to the RS-232C port of the VPS), or (2) remotely (personal computer connected via the telephone network, the external modem of the VPS, and internal modem card [KX-TVS325 only]). Note: Local programming and remote programming are mutually exclusive. System Administrator Unlike the Message Manager and the System Manager, who use a telephone to perform their duties, the System Administrator uses a personal computer to program the VPS. The System Administrator's handbook is the Installation Manual. System External Message Delivery Duration Time The maximum time allowed for an external message that is to be delivered by the VPS, specified by the System Administrator. System Group Distribution List The VPS can maintain up to 20 distribution lists, each containing a maximum of 20 mailboxes. [. . . ]