User manual PHILIPS 30-WXGA LCD MONITOR 300WN5VB-27B

[. . . ] Manual file:///D|/My%20Documents/dfu/300WN5/english/300wn5/MANUAL. HTM2005-02-16 10:33:00 AM Safety & Troubleshooting Safety and Troubleshooting Information Safety Precautions and Maintenance · Installation Locations · FAQs · Troubleshooting · Regulatory Information · Other Related Information Safety precautions and maintenance WARNING: Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards. Read and follow these instructions when connecting and using your computer monitor: q q q q q q q q q q q q Unplug the monitor if you are not going to use it for an extensive period of time. Unplug the monitor if you need to clean it with a slightly damp cloth. The screen many be wiped with a dry cloth when the power is off. However, never use alcohol, solvents or ammonia-based liquids. [. . . ] Flickering in an LCD monitor relates to usually undetectable luminance caused by the difference between positive and negative voltage. On the other hand, CRT flickering that can irritate the human eye occurs when the on/off action of the fluorescent object becomes visible. Since the reaction speed of liquid crystal in an LCD panel is much slower, this troublesome form of flickering is not present in an LCD display. Q: Why is an LCD monitor virtually free of Electro Magnetic Interference?A: Unlike a CRT, an LCD monitor does not have key parts that generate Electro Magnetic Interference, especially magnetic fields. Also, since an LCD display utilizes relatively low power, its power supply is extremely quiet. RETURN TO TOP OF THE PAGE Ergonomics, Ecology and Safety Standards Q: What is the CE mark?A: The CE (Conformité Européenne) mark is required to be displayed on all regulated products offered for sale on the European market. This 'CE' mark means that a product complies with the relevant European Directive. A European Directive is a European 'Law' that relates to health, safety, environment and consumer protection, much the same as the U. National Electrical Code and UL Standards. file:///D|/My%20Documents/dfu/300WN5/english/300wn5/SAFETY/SAF_FAQ. HTM (8 of 9)2005-02-16 10:33:31 AM FAQs (Frequently Asked Questions) Q: Does the product conform to general safety standards?Philips LCD monitors conform to the guidelines of MPR-II standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment and recyclability. The specification page provides detailed data on safety standards. More information is provided in the Regulatory Information section. RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/300WN5/english/300wn5/SAFETY/SAF_FAQ. HTM (9 of 9)2005-02-16 10:33:31 AM Troubleshooting Troubleshooting Safety and Troubleshooting · FAQs · Common Problems · TV and Audio Problems · Video Problems · Remote Control Problems · Product Specific Problems · OSD Warning Message · Self-Test Feature Check (STFC) · Regulatory Information · Other Related Information This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer. Common Problems Having this problem? No picture, the LCD Monitor TV is dead Symptoms No Video/ Power LED off Check these items q q q Check connection integrity at both ends of the video cable and/or power cord. Electric outlet verification Ensure AC power at the rear of the monitor TV is switched on. No Video/ Power LED on No picture or no brightness q q q Increase brightness and contrast controls. Perform the LCD Monitor TV self-test feature check. Check for bent or broken pins in video cable connector. Poor Focus Picture is fuzzy, blurry or ghosting q q q q q Auto adjust image through Menu -> Image Setting -> Auto Adjust. Adjust Phase and Clock controls via OSD. Perform the LCD Monitor TV factory reset (via Menu -> Factory Reset -> All Settings). Lower video resolution or increase font size. file:///D|/My%20Documents/dfu/300WN5/english/300wn5/SAFETY/saf_troub. htm (1 of 8)2005-02-16 10:33:32 AM Troubleshooting Shaky/Jittery Video Wavy picture or fine movement q q q q q Auto adjust image through Menu -> Image Setting -> Auto Adjust Adjust Phase and Clock controls via OSD Perform the LCD Monitor TV factory reset (via Menu -> Factory Reset -> All Settings) Check environmental factors Relocate and test in other room Missing Pixels LCD screen has spots q q Cycle power on-off These are pixels that are permanently off and is a natural defect that occurs in LCD technology Stuck-on Pixels LCD screen has bright spots q q Cycle power on-off These are pixels that are permanently on and is a natural defect that occurs in LCD technology Brightness Problems Picture too dim or too bright q q q Perform the LCD Monitor TV factory reset (via Menu -> Factory Reset -> All Settings) Auto adjust image through Menu -> Image Setting -> Auto Adjust Adjust brightness & contrast controls Note: When operating in DVI mode, the contrast adjustment is not available. Geometric Distortion Screen not centered correctly q q q q Perform the LCD Monitor TV reset on "Position Settings Only" Auto adjust image through Menu -> Image Setting -> Auto Adjust Adjust the centering controls Ensure the LCD Monitor TV is in proper video mode Note: When operating in DVI mode, the positioning adjustments are not available. file:///D|/My%20Documents/dfu/300WN5/english/300wn5/SAFETY/saf_troub. htm (2 of 8)2005-02-16 10:33:32 AM Troubleshooting Horizontal/Vertical Lines Screen has one or more lines q q q q q Perform the LCD Monitor TV reset Auto adjust image through Menu -> Image Setting -> Auto Adjust Adjust Phase and Clock controls via OSD Perform the LCD Monitor TV self-test feature check and determine if these lines are also in self-test mode Check for bent or broken pins in the video cable connector Note: When operating in DVI mode, the Pixel Clock and Phase adjustments are not available. Sync Problems Screen is scrambled or appears torn q q q q q q Perform the LCD Monitor TV reset Push Auto Adjust button Adjust Phase and Clock controls via OSD Perform the LCD Monitor TV self-test feature check to determine if scrambled screen appears in self-test mode Check for bent or broken pins Boot up in the "safe mode" LCD Scratched Screen has scratches or smudges q Turn the LCD Monitor TV off and clean the screen Safety Related Issues Visible signs of smoke or sparks q q Do not perform any troubleshooting steps The LCD Monitor TV needs to be replaced Intermittent Problems The LCD Monitor TV malfunctions on & off q q q q Ensure the LCD Monitor TV is in proper video mode Ensure video cable connection between computer and the LCD monitor TV is secured Perform the LCD Monitor TV factory reset (via Menu -> Factory Reset -> All Settings) Perform the LCD Monitor TV self-test feature check to determine if the intermittent problem occurs in self-test mode file:///D|/My%20Documents/dfu/300WN5/english/300wn5/SAFETY/saf_troub. htm (3 of 8)2005-02-16 10:33:32 AM Troubleshooting TV and Audio Problems The proximity of mountains or high buildings may be responsible for ghost pictures, echoing or shadows. In this case, try manually adjusting your pictures: see 'fine tuning' or adjust the direction of the outside aerial. For Asia users in non-NTSC area: Does your antenna enable you to receive broadcasts in this frequency range (UHF or VHF band)?In the event of difficult reception (snowy pictures) switch the NR on the PICTURE menu to ON. q Poor TV signal reception Abnormal picture seen from the screen q No TV picture No picture when TV input was selected Have you connected the aerial socket properly? [. . . ] box 2687Santiago de Chile Phone: (02)-730 2000 Fax : (02)-777 6730 COLOMBIA Industrias Philips de Colombia S. A. -Division de Servicio CARRERA 15 Nr. 104-33 Bogota, Colombia Phone:(01)-8000 111001 (toll free) Fax : (01)-619-4300/619-4104 MEXICO Consumer Information Centre Norte 45 No. 669 Col. Industrial Vallejo C. P. 02300, -Mexico, D. F. Phone: (05)-3687788 / 9180050462 Fax : (05)-7284272 PARAGUAY Av. [. . . ]