User manual PHILIPS VOIP0211G

[. . . ] If you have installed an old version IP Phone Center, we suggest that you uninstall it before you install your USB adapter. During installation follow detailed descriptions on the screen. Voice quality may depend on the quality of your Internet connection dial up or broadband. [. . . ] The setup Wizard software is started automatically If the Setup Wizard software does not start automatically : > Open Windows Explorer > Select the CD-ROM drive > Double-click Autorun. exe Installation involves various steps in which you can select a number of options. After each step confirm your selection with Continue/Next to continue with the installation procedure. Use Back to return to your previous selection 2 3 4 Follow instructions displayed on your screen Reboot system once installation finished After PC reboot, select your Skype name from the choice list 10 Connect Connect USB device 1 EN Connect the supplied USB cable on the back of the adapter and on your PC USB port When you connect the VOIP021 USB adapter, hardware recognition is started 2 Follow the hardware recognition instructions Confirm the preset options with < Back or Next > WARNING If dialog boxes appear during installation informing you about a missing Windows Logo test, click on Continue Anyway to continue the installation 3 > Click on Finish Red icon in the status bar Enter your serial number and your personal information 1 2 3 Double-click on the IP phone center icon on desktop Find serial number printed on CD Rom sleeve Enter your mandatory personal data : first name, last name, email address, country. These datas are written in the VOIP adapter. In case of reinstallation, you must enter the datas again. 11 EN Connect WARNING Close any softphone already running to complete the installation > 1 2 You are invited to Restart the IP phone center Right click on the red phone icon in the status bar to close it Click on short cut of the desktop to start IP phone center If Skype is open, right click on the Skype icon in the status bar and follow the instructions to close it. > 3 The configuration is complete when the phone icon in the task bar becomes yellow. Start Skype by clicking on short cut of the desktop If the Skype (TM) window is displayed, authorize this software to use Skype. Finalize your connection Connect telephone 1 Connect the supplied RJ11-RJ11 telephone line cord on your telephone and on the front of the adapter If your telephone line cord is attached to your base station, we suggest you to change your telephone WARNING Be sure that your phone is configured in Tone Dialing mode (see your phone User manual) 12 Call Call with Skype It is easier to store the numbers in the phonebook of your telephone. Refer to the phone instructions. EN Call Skype users (free call) 1 2 3 Pick up handset Dial pre-set speed dial number Double press # Call ordinary phone with SkypeOut (paid service) 1 2 3 Pick up handset Take the line Press 00 (or *), then enter country code number followed by phone number Tip To call your contact, dial his phone number as if you were abroad 4 Double press # Tip SkypeOut is a paid service you can buy from www. skype. com In case of dialing problem, see www. p4c. philips. com 13 EN Call Answer a call 1 2 Phone rings on incoming call Pick up the handset and talk Some telephone devices have a special key to take the line Hang up a call Hang up the handset to end the call Some telephone devices have a special key to hang up 14 Troubleshooting EN Problem Is your PC on?Your telephone does not work No dialing tone No dialing tone / no ringing Tip · · · · · · · · · · · Switch on your PC Activate your Internet connection Another softphone is used. Disable the other softphones than the one you want to use. Check your telephone dial mode is on Tone dialing and NOT on Pulse dialing Check your telephone is compatible with other than PSTN line Check your Internet provider does not block the VoIP protocol. Telephone with Caller ID PSTN is not compatible with VoIP The VoIP software does not send proper information to the telephone Traditional answering machine may not be compatible with VoIP Operator services (Call waiting, call transfer. . . ) are linked to softphone features PSTN operator services may not be used Caller ID not displayed Answer machine does not work Operator services do not work 15 EN Problem Dialing tone error Troubleshooting Tip · · · · Voice quality changes No sound on PC loudspeaker · · Check you have dialed the correct number Memories of the phone must be programmed as described in Call chapter Voice quality may change from a call to another one. Download and upload of files may reduce the flow for VoIP traffic Voice quality is linked to Quality of Service (QOS) of the provider On your PC, open panel Control, then open Sound parameters. In Audio tab, use default settings. Bad voice quality 16 Information Health and safety EN This equipment is not designed to make emergency calls. An alternative has to be made available to allow emergency calls. Do not allow the adapter to come into contact with liquid. [. . . ] The labelled packaging material is recyclable. Warranty The warranty shall only apply to the VoIP adapter. The warranty shall not apply to VoIP quality of service or voice quality. Use of other software phones are not guaranted. 18 Specifications are subject to change without notice. [. . . ]