User manual PINNACLE MEDIAMANAGER APPENDIX

[. . . ] Pinnacle MediaManager Pinnacle MediaManager User's Guide GB/US September 2004 © Pinnacle Systems GmbH 2004 All rights reserved. No part of this manual may be reproduced or transferred to other media without explicit written permission from Pinnacle Systems GmbH, Braunschweig, Germany. All brand or product names are trademarks or registered trademarks of their respective holders. Manufactured under license from Dolby Laboratories. "Dolby" and the double-D symbol are trademarks of Dolby Laboratories. This manual is printed on chlorine-free, bleached paper using solvent-free ink. [. . . ] Here you will find hundreds of technical problems and their solutions sorted by subject areas. These are shown in the order of the 20 most frequently read questions. In addition, you can also sort the documents according to problem categories. To do this, use the pull-down Category menu. Please use the search function to obtain answers to special questions. 2. Ask a question and receive an answer. Simply enter your question or the symptoms of your problem and you will obtain a list of the most obvious solutions. If you do not obtain a satisfactory solution, please rephrase your question. For example, instead of "I get error messages" you could enter "I get error messages when installing the software". Instead of entering a specific question, you can select one of the main functions listed for your product or a general subject area from the pull-down Category list. The ten most frequently asked questions and the appropriate solutions in the category that you have selected will then be displayed. 45 Pinnacle MediaManager 3. E-mail support. If you are unable to find an answer to your questions with the help of our web site, Pinnacle Systems also offers technical support by e-mail. E-mails will be answered as quickly as possible. Please use the Ask a Question box for this purpose. Before the e-mail is submitted, five solutions to your problem will be suggested. Please read these carefully, as more than 70% of customers find suitable answers in these proposed solutions. 4. Discussion forum. More than 100, 000 registered users make use of this free service. Visit the Pinnacle Systems online discussion forum to see whether your question has already been asked and a suitable answer found. To use the service, ask your question in the discussion forum and you will receive help from Pinnacle Systems or other users. A search function is provided in the discussion forum. If you enter "poor picture", for example, contributions on this subject will be displayed. When you make use of Pinnacle Systems technical support, you should have all the technical information on your computer configuration ready to hand. 46 License Information Pinnacle End User License Agreement This End User License Agreement ("License") is a legal agreement between you and Pinnacle Systems ("Pinnacle") regarding Pinnacle's software and the accompanying documentation (collectively, the "Software"). USING THIS SOFTWARE INDICATES YOUR ACCEPTANCE OF THIS LICENSE. [. . . ] Microsoft's audio playback method that, unlike its rival, MP3, has an integrated rights-management system. (see also "MP3") WMV: Abbreviation for "Windows Media Video". Video-file format developed by Microsoft. X XviD: Another version of the MPEG 4 AVI video-media format. (see also "MPEG 4 AVI") 58 Index B Burner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 P Pinnacle INSTANT CD/DVD . . . . . . [. . . ]