User manual PLANTRONICS CS50

[. . . ] USER GUIDE CS50/55 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WIRELESS OFFICE HEADSET SYSTEM TABLE OF CONTENTS Package Contents Features Setup Setup - Handset Lifter (Optional) Charging Positioning Adjusting Fit Making/Answering/Ending Calls Checking Compatibility Volume Headset Controls Base Indicator Lights Troubleshooting Subscription System Reset Battery Replacement Additional Parts (If required) Maintenance Technical Assistance Regulatory Notices 3 4 6 8 9 9 10 11 13 14 16 17 18 20 20 21 22 23 23 23 PACKAGE CONTENTS Headset and Wearing Options Headset Earloops Headband Base CS55 CS50 AC Charger Telephone Cord REGISTER YOUR PRODUCT ONLINE Visit www. plantronics. com/productregistration to register your CS50/CS55 product online so we can provide you with the best possible service and technical support. Handset Lifter (Optional) Additional parts (if required): Details on page 22. Handset Lifter Ringer Microphone Extender Arm with Stabilizers For Nortel i2004 phones only 2 3 FEATURES Base - Top View Base - Top View Front: Front: Indicator LightsLights Indicator Talking (Green) Talking (Green) Power (Red) (Red) Power Charging (Amber) Charging (Amber) CS50 CS50 CS55 CS55 FEATURES Base - Bottom View Base - Bottom View Telephone Handset Jack Jack Telephone Handset Handset Lifter Lifter Jack Handset Jack AC Charging Jack Jack AC Charging Telephone Cord Jack Jack Telephone Cord Charging Cradle Charging Cradle Telephone Telephone Configuration Dial Dial Configuration Speaking Volume Speaking Volume Major Major Adjust Adjust Headset Headset Front: Front: Listening Listening Volume/Mute Volume/Mute Call Control Button Call Control Button Rear: Rear: Speaking Volume Speaking Volume Minor Minor Adjust Adjust Talk Indicator Light Light Talk Indicator Rear: Rear: Speaker Speaker Battery Cover Cover Battery Microphone Microphone IntelliStand TM IntelliStand TM On/Off Switch On/Off Switch (to automate call call (to automate control button) control button) Handset Lifter Handset Lifter Listening Volume Listening Volume Major Major Adjust Adjust Telephone Cord Cord Telephone Handset Lifter Lifter Arm Handset Arm Power Cord Cord Power Ringer Microphone Ringer Microphone Jack (remove cover)cover) Jack (remove Height Switch Height Switch Accessory Jack Jack Accessory 4 5 SETUP 1 2 SETUP Base - Bottom View 1 2 Unplug the handset cord from phone. Plug the phone cord that is connected to the CS50/CS55 base into the handset jack on the phone. CAUTION: Your phone may have two similar jacks. Put the cord only in the jack from which the handset came. 3 4 3A 4A !9v 3 4 Plug the handset cord into the handset jack in the base. [. . . ] Ensure the selected number is in line with the position indicator. · Ensure you are in headset mode. Press the call control button to select correct mode. The talk indicator light on the base is green. Experiment to find the best fit. TROUBLESHOOTING Problem Sound in handset is distorted/I hear echo in handset. Solution · Reduce speaking volume by changing the speaking volume major adjust switch setting. · Point microphone towards your chin. · Listening volume too high on phone. If your phone has a handset volume control, lower this until the distortion disappears. · If the distortion is still present, lower the listening volume adjust button on the headset. If the distortion persists, select another listening volume major adjust switch setting. · Base is too close to computer or phone. Perform system reset as described on page 20. Lower the speaking volume by adjusting the speaking volume minor adjust buttons on the base. My handset lifter operates every time I remove or replace my headset in the base unit. Headset is uncomfortable when worn in over-the-ear mode. 18 19 SUBSCRIPTION The headset and base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit, then the units must be re-subscribed as follows: BATTERY REPLACEMENT The custom battery inside the headset should last 2-3 years. When talk time decreases significantly, you should replace the battery. Call Plantronics at (800) 544-4660 ext. 5538 to order one. Once you receive it, follow directions below to replace. 3 2 4 1 1 1 1 2 2 Return the headset to the charging cradle. Press and hold both speaking volume fine tune buttons on the base unit for a minimum of 5 seconds. The power indicator will then flash red. Press and hold the headset mute button for a minimum of 5 seconds. [. . . ] If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved. DO NOT DISASSEMBLE THIS EQUIPMENT: it does not contain any user serviceable components. We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lighting transients, are very destructive to customer terminal equipment connected to AC power sources. [. . . ]