User manual PLANTRONICS DUOP QUICK START GUIDES

[. . . ] Open this user guide to the Quick Start instructions to set up your headset and ready it for use. Later you can use the Maintenance and Troubleshooting section for further guidance and assistance. No tools are required to change wearing configurations. Headset Type Voice Tube NoiseCanceling Polaris* Voice Tube Polaris* Noise-Canceling Over-the-Ear (OTE) Headset H151 H151N P151 P151N Over-the-Head (OTH) Headset H161 H161N P161 P161N Convertible Behind-the-Head (BTH) (OTE & OTH) Headset Headset H171 H171N P171 P171N H181 H181N P181 P181N To determine if the voice tube is clogged, remove the voice tube and see if the caller can hear you. If the caller can hear you the voice tube is clogged. [. . . ] 345 Encinal Street, Santa Cruz, CA 95060 (800) 544-4660 www. plantronics. com Attaches to headset and used to keep the headset stabilized and comfortable for behind-the-head use. 11 2 P/N 62800-01 Neckband Headband P/N 60966-01 P/N 60965-01 Earloop Clear PARTS & ACCESSORIES Peaceful Purple Connects amplifier to headset. For Polaris models, Cable to QD P/N 26716-01 For extra long reach and mobility­connects in seconds to Quick Disconnect modules (10 ft. ). Cable to Quick Disconnect (QD) Attaches to headset cable to keep headset stabilized and comfortably in place. P/N 43220-01 Clothing Clip Connects directly to headset port of compatible headset ready telephones (10 ft. ). P/N 27190-01 P/N 40703-01 Extension Cable Covers, protects, and makes the headset comfortable against the ear. Replace every six months. 7 Ear Cushion Foam Pad P/N 60967-01 H181 H181N P181 P181N H171 H171N P171 P171N H161 H161N P161 P161N H151 H151N P151 P151N DUOPRO Quick Start User Guide Family of Headsets ® WELCOME H151 Over-the-Ear (OTE) Configuration H161N Over-the-Head (OTH) Configuration to the DuoPro Family of Headsets MAINTENANCE/TROUBLESHOOTING Maintenance for Optimum Performance Replace voice tube 4 every 6-9 months (voice tube models only). Replace ear cushion 7 every six months. Clean cable 9 with a damp cloth once a month. (Do not use solvents or wet cloth. ) Troubleshooting Callers cannot hear me For voice tube models determine if the voice tube is positioned improperly. To determine if the voice tube is clogged, remove the voice tube and see if the caller can hear you. If the caller can hear you the voice tube is clogged. For a temporary solution to a clogged voice tube, gently rinse warm water through the voice tube for a minute then manually swing or shake it dry. Make sure the voice tube is completely dry before reattaching. Plantronics recommends replacing the voice tube every 6-9 months. For noise-canceling models make sure the microphone boom 5 is facing your mouth and positioned properly. Verify that the transmit volume control of the amplifier is set properly. I cannot hear callers Verify that the Quick Disconnect is connected. Make sure the headset is positioned properly. Make sure the modular amplifier, if used, is installed correctly. Turn up the volume control on the amplifier, if used. Change the amplifier's configuration switch to a different position. Fit is uncomfortable For over-the-ear configurations, determine if the earloop 2 is properly positioned on your ear. For over-the-head configurations, make sure the headband 11 length is correct so the stabilizer bars 12 rest gently just above the ear. Try all possible adjustments for the headset receiver 1 in all the configurations. [. . . ] 4. 5 The end of the microphone boom 5 To put your call on hold, grasp Quick Disconnect, as or voice tube 4 should be placed a distance of two fingers from the shown, and pull straight apart. conversation, reconnect the pieces. For Over-the-Ear configurations: 3. 4 Position the earloop 8 on opposite side of headset receiver to fit on left ear. 3. 5 Form a small loop in the cable 9 for positioning flexibility then snap the cable into the cable retainer 3 . For Over-the-Head configurations: 3. 6 Rotate the pivot pin holder 13 as shown. [. . . ]