User manual PLUSTEK OPTICPRO P12

[. . . ] Version 1. 20 For A4-Sized Color Flatbed Scanners Parallel Port Interface · Hardware · Installation · Usage This user's guide is applicable to the following models: Without Transparency Adapters: !Plustek OpticPro 12000P Turbo With Transparency Adapters Built-in: !Plustek OpticPro 12000T All trademarks and brand names mentioned in this publication are property of their respective owners. No portion of this document may be reproduced without permission. Table of Contents INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] You are scanning at a high resolution (DPI). The Printer Port mode in the BIOS might not be set up properly. Change the Parallel Port mode in your computer BIOS to EPP, ECP or Bi-directional. Consult your computer manual on how to make changes to the BIOS. The scanned document comes out as strange characters on the screen after the OCR process is completed. The OCR software is limited to certain types of documents, fonts and formats. You might be trying to scan a form, spread sheet, a hand written letter or a document with color text or color page. Scan a clean document that contains, preferably, one column and has black text on a white page. The scanner stopped working after I upgraded to Windows 98. Symptom: Cause 1: Solution1: Cause 2: Solution 2: Cause 3: Solution 3: Symptom: Cause 1: Solution 1: Cause 2: Solution 2: Symptom: 17 Cause: Solution: You may have old scanner files, or some files necessary to operate the scanner might be missing. Windows 98 is a 32-bit Operating System and most programs written for Windows 98 require 32-bit device drivers (the program that communicates between your computer and the scanner). Contact our Web site and download the newest device driver available. If you do not have access to the Internet, please contact us by phone. Our phone numbers are listed on the last page of the guide. NOTE: Please uninstall the original scanner driver before you install the new one. The scanner is not in the list of supported scanners in other commercial software. Unable to scan from other software other than the one that came with the scanner. Enter the Scanner Setup within the program, Select TWAIN and you will see your scanner listed (e. g. , Plustek EPP Scanner). The floppy disk might be write protected. Move the write protection tab, located in the back of the diskette, to the closed position. There is not enough space available in the disk to save the document. Delete any files that you do not need from the floppy disk. You might be scanning your document at a high resolution. [. . . ] This Limited Warranty service does not provide for carry-in exchange when the problem results from accident, disaster, vandalism, misuse, abuse, unsuitable environment, program modification, or another machine or non-vendor modification for this product. If this product is an optional feature, this Limited Warranty applies only when the feature is used in a machine for which it was designed. If you have any questions about your Limited Warranty, contact Plustek. THIS LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABLITY AND FITNESS FOR A PARTICULAR PURPOSE. [. . . ]