User manual POLYCOM ATX 300 2.7.1 RELEASE NOTES

[. . . ] Release Notes Polycom® ATX SDK Version 2. 0. 1 and ATX 300 Version 2. 7. 1 This document provides the latest information about the Polycom Architected Telepresence ExperienceTM (ATX) Software Development Kit (SDK) version 2. 0. 1 and the Polycom ATX 300 version 2. 7. 1. Topics Introducing the Polycom ATX SDK Version 2. 0. 1 and ATX 300 Version 2. 7. 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 What's New in ATX SDK Version 2. 0. 1 and ATX 300 Version 2. 7. 1?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Software and Firmware Used in ATX SDK Version 2. 0. 1 and ATX 300 Version 2. 7. 1 . . . . . . . . . . . . . . . . . [. . . ] Click OK. Issues Fixed in This Release ATX SDK version 2. 0. 1 and ATX 300 version 2. 7. 1 incorporate both HDX software version 2. 6. 1. 3 and HDX hotfix version 2. 6. 1. 3-HF5. HDX software version 2. 6. 1. 3 provides a correction for an issue recently observed at the factory in which Polycom HDX systems restarted intermittently while in a call. HDX hotfix version 2. 6. 1. 3-HF5 provides a correction to an intermittent lip sync issue. For ATX SDK Version 2. 0. 1 The following table lists the issue fixed in ATX SDK version 2. 0. 1. Feature Audio/Video Calls Description When viewing an RPX system in a 1080p multipoint call with an RMX 2000 or 4000 MPMx system, you will no longer see a thin black vertical line between cells of the RPX system. For more information, refer to the Polycom® ImmersiveTelepresence (ITP) Deployment Guide. 5 For ATX 300 Version 2. 7. 1 The following table lists the issue fixed in ATX 300 version 2. 7. 1. Feature Audio/Video Calls Description On rare occasions when placing a video or audio call when using Meeting Composer, the system automatically dialed the number before you pressed the Connect button. When viewing an RPX system in a 1080p multipoint call with an RMX 2000 or RMX 4000 with MPMx, you will no longer see a thin black vertical line between cells of the RPX system. For more information, refer to the Polycom® ImmersiveTelepresence (ITP) Deployment Guide. Touch Panel/ User Interface When joining a Polycom Conferencing for Microsoft Outlook (PCO) conference from the Touch Panel, you were not prompted for a conference password, even if a password was required for the meeting. With PCO, private meeting details were displayed on the Touch Panel, even if the primary HDX system was not configured to Show Private Meeting Details. On rare occasions with the Enhanced UI, you may have noticed that the speed dial and directory information was not displayed properly on the Touch Panel. If there are such entries, correct them. Software Upgrades User Interface ATX 300 Version 2. 7. 1 Known Issues and Limitations For Users The following table lists the known issues relevant to Polycom ATX 300 end users. Feature Audio/Video Calls Description If you place an outgoing audio call or receive an incoming audio call when you are not in a video call, near-end video will appear momentarily on the center display and then becomes blanked. When the call is hung up, the near-end video will appear again on the center display. If you want to remove the near-end video from the center display, you can place another video call and then hang it up. Alternatively, you can take no action and allow the Sleep Timer parameter (which is set by the system administrator or integrator) to remove the video from the display. The ATX 300 will not accept any incoming audio calls when it is already in a video call. To avoid this issue, place outgoing audio calls instead of receiving incoming audio calls when you are already in a video call. 7 Feature Audio/Video Calls (continued) Description When DTMF tones are heard during the process of dialing an audio call, the near-end and far-end audio is muted for a brief moment. If you hang up an incoming audio call and then immediately place an outgoing audio call, the ATX 300 may not hang up the initial incoming audio call. To avoid this issue, wait five seconds between consecutive audio calls. If the ATX 300 is in a single endpoint video call (such as with a VSX or HDX video conferencing system) and the Do Not Disturb feature on the ATX 300 is disabled, an incoming call from a two-codec or three-codec system will cause the primary camera on the ATX 300 to momentarily move to the side before returning to its correct position. If you are using Meeting Composer and you dial two audio sites concurrently, the Touch Panel may show that you are connected to the second audio number dialed when you are actually connected to the first number dialed. To avoid this issue, when want to connect to multiple audio sites or to both audio and video sites when using Meeting Composer, connect to the video sites first (if any), and then add the audio sites one at a time. If you dial an incomplete IP address for a video call (for example, 172. 16. 254. ), you may hear a ringing sound for approximately 90 seconds. Until the ringing ceases, you will be unable to place another call. When the video quality is set to Sharpness, a thin gray line is present at the bottom of the cells when connecting TPX and RPX endpoints to a conference running on RMX 2000 or RMX 4000 with MPMx. Touch Panel/User Interface If you press the Content button on the Touch Panel when no content source (such as a laptop) is connected to the ATX 300 with the VGA cable, the Primary codec will generate the message "PC input resolution and/or refresh rate not supported. " Because the system is blanked, this message is not visible; however, if you establish a video call while the message is activated, the call will take longer than usual to connect. [. . . ] To fix this issue, reboot the codecs and the AV2 controller. Alternatively, from the HDX web UI, delete and re-add the renamed CMA site to the Speed Dial list. Microphones If you disconnect the Polycom Ceiling Microphone Arrays and then connect any microphones other than Ceiling Microphone Arrays, the proper stereo settings may be lost. If this occurs, launch the Polycom Telepresence Tool, make sure that all the HDX codecs are connected, and then click Configure HDXs to set the microphones to their correct settings. Multipoint In the HDX web UI, do not select the Enable Multipoint Trial checkbox on the Admin Settings > General Settings > Options page. Enabling this option could result in unpredictable behavior. [. . . ]