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[. . . ] User Guide for the Polycom® CX300 Desktop Phone
Microsoft® LyncTM 2010 Edition
| December 2010 | 1725-32504-001 Rev. B
Trademark Information
POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. [. . . ] -- (Optional. ) Press the Headset key to answer the call using a headset.
Switching Where You Receive Audio During Calls
With Microsoft Lync 2010, you can switch where the audio is received during a call. You can choose from: · · Your handset A custom device that you set up in the Microsoft Lync 2010 Audio Device Settings
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Using the Basic Features of Your Phone
To switch where the audio is received: >> In the Microsoft Lync 2010 conversion window do the following: -- Click the Switch Audio Device icon. -- Select another device from the list.
Ending Calls
To end a call: >> Do one of the following steps: -- Replace the handset. -- Press the Speakerphone key if you are using the speakerphone. -- Press the Headset key if you are using the optional headset.
Redialing Numbers
The last placed call is any of the following: · · · · The call you just completed on your phone The call you just completed using Microsoft Lync 2010 The number you entered on your phone, but the call was unsuccessful The number you entered using Microsoft Lync 2010, but the call was unsuccessful
Note
The information about the last call is stored in the computer to which the phone is connected. If you disconnect the phone from one computer and connect it to another computer that is running Microsoft Lync 2010, and then you press the Redial key, the phone will redial the last number called based on the information in the second computer.
To redial the last placed call: >> Press the Redial key. If you press the Redial key and have not previously made any calls, the phone will not respond and no message is displayed.
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User Guide for the Polycom CX300 Desktop Phone
Redirect Calls
When you receive an incoming call on the Polycom CX300 phone, you can redirect the call by clicking the Redirect soft key in the Microsoft Lync 2010 client window. You can choose to: · · · Redirect the call to an instant message. A call rejection message is sent to the calling party. Redirect the call to another phone.
Muting the Microphone
During a call, press the Microphone Mute key. The LED on the key indicates that the other contact cannot hear you. Microphone mute applies to calls using the handset, headset, and speakerphone. You can still hear all other parties while mute is enabled. To turn off microphone mute, press the Microphone Mute key again.
Adjusting the Volume
During a call, if you are using the speakerphone, pressing the Volume key adjusts the speaker volume. During a call, if you are using the handset, pressing the Volume key adjusts the handset volume. During a call, if you are using the headset, pressing the Volume key adjusts the headset volume. If you press the Volume key when not in call, the ringer volume is adjusted.
Putting Calls on Hold
During a call, you may place a call on hold. If there is an incoming call while you are in another call, pressing the Hold key puts the first call on hold and answers the second call. If you are on a call and there is another call already on hold, pressing the Hold key puts the active call on hold and transfers you to the other call that is previously on hold. If there are several calls on hold, you can cycle through the calls by pressing the Hold key. To put all calls on hold at the same time, you must use the Microsoft Lync 2010 client running on your computer.
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Using the Basic Features of Your Phone
To put a call on hold: >> Press the Hold key. Press the Hold key again to resume the call.
As using the Hold feature typically generates music or a beeping tone, avoid putting a conference call on hold.
Note
Forwarding Calls
You can configure your Microsoft Lync 2010 to forward all incoming calls to another contact (known as static forwarding). [. . . ] Any changes or modifications not expressly approved by Polycom could void the user's authority to operate this device. Disposal of Waste Electrical & Electronic Equipment in the European Union and Other Countries with Separate Collection Systems This symbol on the product or its packaging means that this product must not be disposed of with your household waste. Instead, it is your responsibility to hand this over to an applicable collection point for the recycling of electrical and electronic equipment. This separate collection and recycling will help to conserve natural resources and prevent potential negative consequences for human health and the environment due to the possible presence of hazardous substances in electrical and electronic equipment, which could be caused by inappropriate disposal. [. . . ]
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