User manual POLYCOM RSS 2000 V 3.0.2 GETTING STARTED GUIDE

[. . . ] Polycom RSS 2000 Getting Started Guide & Release Notes Version 3. 0. 2 August 2008 DOC2207C Copyright © 2008 Polycom, Inc. All Rights Reserved All text and figures included in this publication are the exclusive property of Polycom, Inc. and may not be copied, reproduced or used in any way without the express written permission of Polycom, Inc. Information in this document is subject to change without notice. [. . . ] There is a different process for each upgrade as noted above. Keep the RSS 2000 powered on and connected to the network during the upgrade. 15 RSS 2000 Getting Started Guide & Release Notes ­ Version 3. 0. 2 Upgrade from 1. 0 to 3. 0. 2 1 Download upgrade package to RSS a b Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page. Download the "RSS 2000. 3. 0. 2. pkg" to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in. For more details on the file download process, please read the RSS 2000 Version 3. 0. 2 User Guide. 2 Activate RSS Keycode a b c After rebooting and waiting 5 minutes, log into the RSS and browse to the System Information > Product Activation page. Paste the K-Keycode and click save. There is no need to restart after entering keycodes. 3 Check the software version and activation status Browse to the System Information > Product Information page 16 RSS 2000 V3. 0. 2 Upgrade Guide Ensure that the version number, Activation Status, V3. 0 Key code activation, and any expected options are properly displayed. (Note on multicast and clustering options: If these options were not purchased, they will not display as activated. ) 17 RSS 2000 Getting Started Guide & Release Notes ­ Version 3. 0. 2 Upgrade from 2. 0 to 3. 0. 2 1 Download upgrade package to RSS a b Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page. Download the "RSS 2000. 3. 0. 2. pkg" to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in. For more details on the file download process, please read the RSS 2000 Version 3. 0. 2 User Guide. 2 Activate RSS Keycode a b c After rebooting and waiting 5 minutes, log into the RSS and browse to the System Information > Product Activation page. Paste the K-Keycode and click save (If you have new option). There is no need to restart after entering keycodes. 3 Check the status Go to System information > Product Information page 18 RSS 2000 V3. 0. 2 Upgrade Guide Ensure that the version number, Activation Status, V3. 0 Key code activation, and any expected options are properly displayed. (Note on multicast and clustering options: If these options were not purchased, they will not display as activated. ) 19 RSS 2000 Getting Started Guide & Release Notes ­ Version 3. 0. 2 Upgrade from V3. 0. 0 or V 3. 0. 1 to V3. 0. 2 1 Download upgrade package to RSS a b Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page. Download the "RSS 2000. 3. 0. 2. pkg" to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in. For more details on the file download process, please read the RSS 2000 Version 3. 0. 2 User Guide. 2 Check the status Go to System information > Product Information page. Ensure that the version number, Activation Status, V3. 0 Key code activation, and any expected options are properly displayed. (Note on multicast and clustering options: If these options were not purchased, they will not display as activated. ) 20 RSS 2000 V3. 0. 2 Upgrade Guide PHP V5. 2. 6 Upgrade For a new installation, PHP V5. 2. 6 is embedded, no need to upgrade. For an existing system, please upgrade this system to V3. 0. 2, then upgrade PHP V5. 2. 6 version. Download upgrade package to RSS 1 2 Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page. Download the "RSS 2000 PHP v5. 2. 6 . pkg" to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in. For more details on the file download process, please read the RSS 2000 Version 3. 0. 2 User Guide. . 21 RSS 2000 Getting Started Guide & Release Notes ­ Version 3. 0. 2 New Feature and Bug Fixes (Compare with V3. 0. 1) Table 7 # 1 2 3 4 5 New Feature and Bug Fixes of Version 3. 0. 2 Summary Notes v6. 5. x client not able to use the email archive link function of RSSv3. 0 Multiple Vulnerabilities in PHP 5. 2. 5 and earlier version, need to upgrade PHP version. Playback has 'fuzzy' audio for the first 30 seconds or so when played back on a PC but not when played back to an endpoint Add a new telnet command to support software shutdown. Resolved integration issue with RMX2000 , the issue is if customer start recording an archive with content from RMX2000 after the endpoint start sending content , customer will get poor video quality . 22 RSS 2000 Policies and Limitations RSS 2000 Policies and Limitations Table 8 Subject H. 323 Alias length Policies and Limitations Description The maximum length of the system H. 323 alias name is 16 characters. RS232 configuration: Baud rate 9600, Data bits 8, Parity None, Stop bits 1, Flow control OFF. ONLY ONE connection to the Console service is allowed at any time, either by RS232 or by Telnet, but not both. When scheduling a dial out & record from the Web UI, RSS will loopback the video and NEVER show the menu unless a menu operation command (FECC arrow keys or DTMF 2/4/6/8) is given from the endpoint. [. . . ] However, the user can manually upload customer IVRs if needed to accommodate local language requirements H. 263 / H. 263+ 4CIF archives can not be uploaded to RSS. When moving the mouse cursor over the play button of an archive, if it is an HD archive in the process of WMV conversion, the play button will be in a special status which displays the percentage number of the conversion process completed thus far. The percentage converted will not update until the page is refreshed. Multi language support Upload Utility HD archives transcode status 25 RSS 2000 Getting Started Guide & Release Notes ­ Version 3. 0. 2 Known Limitations Table 9 Subject Overlapping names VSX 5000-8000 Interoperability Known Limitations Description The monitor screen displays an overlapping names of VSX8000 and RSS in a MGC meeting room The RSS 2000 support the VSX 5000-8000 when the VSX is set to motion (Not Sharpness nor Promotion) The RMX 2000 connects secondary to the RSS 2000 in the rate of 64Kbps (No support for G. 728 at the RMX 2000 (RMX 2000 connect to the HDX and VSX at G. 729A in 64K which is not supported by the RSS 2000)) ­ recording at this low video rate is not recommended in any case. While RSS 2000 is connected to RMX2000 in SIF when the RMX is set to Sharpness , an archive of it is tagged as H. 264 SD. [. . . ]