User manual POLYCOM SOUNDSTATION IP 3000

[. . . ] SoundStation® IP 3000 ADMINISTRATORS GUIDE Administrators Guide Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Typical Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] The files are: plcmvoip. cfg - containing configuration information in ASCII text format [filename]. bin - binary file that will be used by SoundStation IP 3000 for Software updates. (4) (5) (6) (7) (8) (9) 10 The TFTP server address is provided via DHCP or it is obtained from the Alternate TFTP field when it is configured. The format of the configuration file is given to the right: Configuration Sample Plcmvoip. cfg File A sample file with the configuration information is shown in below: # plcmvoip. cfg - V 2. 3 11/4/02 # Polycom Incorporated. 1565 Barber Lane, Milpitas CA 95035; www. polycom. com; 1-800-polycom # SSIP 3000 configuration file - template # Use Notepad to edit this file # All the characters are case sensitive (use lower case for MAC Address) # Refer to the comments at bottom for the possible timeZone # Place this file in the root directory of the TFTP server # The Max file size is 8000 image323=S010202V2123. bin gateway0=172. 18. 1. 2 gateway1=172. 18. 1. 3 gateway2=172. 18. 1. 1 gatekeeper=172. 18. 1. 8 useGK=4 SNTP=192. 5. 41. 209 TimeZone=-8 daylightSaving=n SSIP00e075006419=1111, Eric QoS =N Precedence = 5 VLAN = 0 # SSIP00e075006419=1111, Eric ==> MAC address=Local #, user_id # add as many users as necessary in this file. #Select your time zone with respect to the GMT (Greenwitch Mean Time). The offset represents #the number of time zone difference (plus some variances) between the local position and the GMT line. #(GMT-12) Eniwetok, Kwajalein #(GMT-11) Midway Island, Samoa #(GMT-10) Hawaii #(GMT-9) Alaska #(GMT-8) Pacific Time(US & Canada); Tijuana #(GMT-7) Mountain Time(US & Canada) #(GMT-6) Central Time(US & Canada); Central America #(GMT-5) Eastern Time(US & Canada); #(GMT-4) Atlantic Time(Canada); Caracas; Santiago #(GMT-3:30) Newfoundland #(GMT-3) Brasilia; Buenos Aires; Greenland #(GMT-2) Mid-Atlantic #(GMT-1) Azores; Cape Verde Is. #(GMT) Casablanca; Dublin; Lisbon; London #(GMT+1) Amsterdam; Brussels; Paris; Berlin #(GMT+2) Athens; Istambul; Cairo; Jerusalem #(GMT+3) Baghdad; Kuwait; Moscow #(GMT+3:30) Tehran #(GMT+4) Abu Dhabi; Tbilisi; #(GMT+4:30) Kabul #(GMT+5) Islamabad; Karachi; Taskent #(GMT+5:30) Calcutta; Chennai; Mumbai; New Delhi #(GMT+5:45) Katmandu #(GMT+6) Almati; Novosibirsk; Dhaka #(GMT+6:30) Rangoon #(GMT+7) Bangkok; Hanoi; Jakarta; Krasnoyarsk #(GMT+8) Beijing; Hong Kong; Kuala Lumpur; Singapore; Perth; Taipei #(GMT+9) Osaka; Sapporo; Seoul; Tokyo; Yakutsk #(GMT+10) Brisbane; Melbourne; Sidney; Guam; Vladivostok #(GMT+11) Magadan; Solomon Is; New Caledonia #(GMT+12) Auckland; Fiji; Mashall Is. ; Wellington #(GMT+13) Nuku'alofa 11 SoundStation IP 3000 Administrators Guide Disabling Auto Configuration Auto Configuration can be disabled. Disabling Auto Configuration must be done on the phone and applies to that device only. Disabling Auto Configuration means that the SoundStation IP 3000 will not use the configuration file from the TFTP server. Instead, the phone will use the parameters that are already on Configuration the device. If no new parameters are configured, it will use the parameters last obtained from the TFTP server. Follow the process described below to disable Auto Configuration (either through the LCD on the phone or via the web). Disabling Auto Configuration 1 Press the Menu Key. 2 Scroll down to Admin Setup Disabling Auto Configuration Via Web Browser and press Select. 3 Enter the Administrator Password Launch a browser on a device that can communicate with the SoundStation IP 3000. 1 Enter the IP address of the (default is **#). 4 In the Admin Menu choose Network Setup and press Select. 5 Scroll down to Auto Configuration 6 Change other options (Gatekeeper SoundStation IP 3000 in the URL field and press enter. 2 Logon as a administrator by option and choose No and press Save. address, User ID, Local #, etc. ) as necessary. entering the administrator password (default is **#) and click Login. 3 In the left pane, click Setup. 4 Scroll down to Auto Configuration 7 Press Exit. Usage and choose No. Change other options (Gatekeeper address, User ID, Local #, etc. ) as necessary. 5 Click Set at the bottom of the page. SoundStation IP 3000 Administrators Guide Using the Phone in Static IP Mode If the phone is set to operate with a static IP address, a TFTP server address must be manually configured so the Automatic Configuration option is possible. 12 Configuration Static IP Configuration Static IP Configuration Via Web Browser To initiate Static IP configuration, DHCP must first be Disabled. 1 Press the Menu Key. 2 Scroll down to Admin Setup Launch a browser on a device that can communicate with the SoundStation IP 3000. 1 Enter the IP address of the and press Select. 3 Enter the Administrator Password SoundStation IP 3000 in the URL field and press Enter. 2 Logon as a administrator by (default is **#). 4 In the Admin Menu choose Network Setup and press Select. 5 Go to DHCP and choose Disable. entering the administrator password (default is **#). Click Login. 3 In the left pane click Setup. 4 Click on Disable DHCP and a screen Press Save. 6 A message will appear to indicate that Static IP addresses need to change. Enter the new IP address, IP Mask, and Router IP. SoundStation IP 3000 will automatically restart with this new Static IP address. to enter the Static IP address, IP Mask, and Router IP will appear. Enter the required addresses and click Set at the bottom of the page. [. . . ] IP calls are only possible in this configuration. `Retrying' Message Displayed On LCD SoundStation IP 3000 is set up for DHCP and is unable to contact the DHCP server. Check that the device is plugged in to a network port, that it has access to a DHCP server, and that the DHCP server is configured properly. The DHCP server may have run out of leases. `Starting Application, Please Wait' Message Never Goes Away SoundStation IP 3000 is configured to register with a Gatekeeper and is not able to contact the Gatekeeper. This problem may be due to one of the following reasons: Software on the SoundStation IP 3000 is corrupted. [. . . ]