User manual POLYCOM SOUNDSTATION IP 3000-3 COM NBX ADMINISTRATORS GUIDE REV C

[. . . ] 5 User Accessible Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] This guide is for System Administrators or Network Administrators who will deploy and support this product in their networks. To use this guide, you should have a working knowledge of the 3Com NBX system. Overview The SoundStation IP 3000 - 3Com NBX has been specifically designed to work with 3Com NBX Call Processors. It will not work with other VoIP protocols like H. 323. Typical Deployment A typical deployment of the SoundStation IP 3000 - 3Com NBX is shown in Figure 1. Figure 1 - Typical 3Com NBX Network Setup SoundStation IP 3000 - 3Com NBX NBX Business Phone Ethernet Switch 3Com NBX Call Processor NBX 100 10M Shared Power Partition Link/Activity 10/100M Switched Activity 10M Link 100M Link 10/100M Switched NBX 100 Activity 10M Link 100M Link 3C10200 NBX Gateway Chassis Public Switched Telephone Network SoundStation IP 3000 - 3Com NBX Administrators Guide Introduction & Overview 1 Overview Features This section provides a brief overview of the characteristics and features of the SoundStation IP 3000 - 3Com NBX. Frequency response of 300 Hz to 3500 Hz Full Duplex/Echo Cancellation, Clarity® by Polycom Silence Suppression Comfort Noise Generation User-Selectable Ringer tones Audio codec support: G. 711 µ-law ADPCM Multiple Call Support (up to 2 calls) Call Hold Conference Redial Call Transfer DTMF (Dual-Tone Multi-Frequency) Real-time Call Statistics Locally managed configuration options Local Speed Dial Directory Operation in Layer 2 or Layer 3 environments Three context-sensitive soft keys Please refer to the User Guide for more detailed information on how to use the phone. Communication Protocol Options The SoundStation IP 3000 - 3Com NBX uses the NBX protocols and can operate in either a shared/switched topology or a routed network. SoundStation IP 3000 - 3Com NBX Administrators Guide When connected to the same physical network as the NBX Call Processor, the SoundStation IP 3000 - 3Com NBX will auto-discover the NBX Call Processor using the NBX protocol. If the NBX Call Processor is located on a different network segment, or if an NBX Call Processor can not be found, the SoundStation IP 3000 - 3Com NBX will switch to Layer 3 mode and use either DHCP or statically configured IP parameters to detect and register with the NBX Call Processor. 2 Preparing For Installation Pre-Installation Information Collect the following information before installing the SoundStation IP 3000 - 3Com NBX: Layer 2 Mode None Layer 3 Mode Using DHCP IP address of the NBX Layer 3 Mode Using Static IP IP address of the Phone IP address of Router IP address of the DNS Server (if used) Domain Name (if used) DHCP Server Configuration If using the Sound Station IP 3000 3Com NBX in Layer 3 Mode using DHCP, ensure that the following DHCP options are configured on the DHCP server: Option Number 1 3 6 184 Description Subnet Mask Router DNS Server NBX Call Processor Address Example 255. 255. 255. 0 172. 16. 5. 1 172. 16. 5. 100 172. 16. 5. 99 SoundStation IP 3000 - 3Com NBX Administrators Guide Preparing For Installation 3 Installation Installation The SoundStation IP 3000 - 3Com NBX ships with the following items. SoundStation IP 3000 - 3Com NBX One 6 Foot Long Ethernet Cable One Power Cord One Power Interface Module One 25 Foot Long RJ45 Keyed Cable Installation Instructions and Users Guide Quick Reference Card Warranty Card One Power Brick Connect the SoundStation IP 3000 - 3Com NBX as follows: 1 Place the SoundStation IP 3000 SoundStation IP 3000 - 3Com NBX Administrators Guide Figure 2 Connecting the SoundStation IP 3000 - 3Com NBX PIM - 3Com NBX on a table in a noise free environment. AC Power 5 2 Connect the 6 feet long Ethernet cable between the LAN port of the PIM and an Ethernet switch port. 3 Connect the free end of the 25 feet long keyed RJ45 cable to the bottom of the phone. (The other end of this cable should come pre-connected to the PIM. ) AC Adapter 4 Data Network Port 2 4 Connect the power adapter to the PIM. 5 Plug the Power adapter into an AC 6 Once connected to the AC outlet, outlet with the supplied power cord. 4 the SoundStation IP 3000 - 3Com NBX will power up and go through a boot-up sequence. It will take approximately 15 seconds before any information is displayed on the LCD. IP 3000 3 Bottom of RJ-45 Port3Com NBX Configuration SoundStation IP 3000 - 3Com NBX configuration is managed locally at the phone using the LCD display the keypad. The system offers two levels of configuration privileges: User Administrator Administrative privileges are obtained through a login process that requires an administrative password. User Accessible Configuration Options Users have limited access to the phone's configuration. Specifically, users only have access to the speed dial, contrast and ringer settings. In addition there is read only access to system information. Speed Dials System Information Users have unrestricted access to the Speed Dials to edit entries, search for entries, and place phone calls. Settings Users have read-only access to other SoundStation IP 3000 - 3Com NBX configuration information including Network parameters, and versions of software. User may change the following settings: LCD Contrast Ringer Administrator Accessible Options SoundStation IP 3000 - 3Com NBX Administrators Guide Administrator options are password protected. The default password is **# In addition to any user settings, the administrator has access to the following parameters: Network Setup Ethernet Configuration Network parameters (e. g. DHCP) NBX Call Processor (MAC, IP) Diagnostics Ethernet port Configuration & SW Update Software updates Restore Defaults Ping Network Statistics Call Statistics Restore configuration to factory default Change Passcode Managing phone passwords Configuration 5 Configuration Local Configuration MAIN MENU Access Local Speed Dials Check Voice Mail Call Pickup Call Park Do Not Disturb Fwd Calls to Voice Mail Flash Hook Local Functions Program Speed Dials Settings Contrast Language Ringer Admin Setup Network Setup DHCP Enable/Disable IP Address IP Mask Router IP Address Domain DNS NCP MAC DHCP NCP IP User Defined NCP IP TFTP Use Alt TFTP Alt TFTP System Information To enter the Administration Configuration menu: 1 Press the Menu hardkey 2 Select Local Functions 3 Select Admin Setup 4 Enter the password SoundStation IP 3000 - 3Com NBX Administrators Guide Use the scroll and Select keys to navigate through the menu. The Menu key moves up a level and, the Exit key closes the menu. Diagnostics Ping Network Statistics Call Statistics DSP Statistics Ethernet Port Config Update Software Update Software Restore Defaults Change Password 6 Parameter User Administrator Available Controlled Controlled Options Default Value Comment DHCP IP Address IP Mask Router1 Domain DNS NCP Mac DHCP NCP IP User Defined NCP IP TFTP Server Use Alternate TFTP Alternate TFTP Server Ethernet Port Configuration N N N N N N N N N N N N N Y Y Y Y Y Y Y Y Y N Y Y Y Enable/Disable Y/N Auto, 100-FDX, 100-HDX, 10-FDX, 10-HDX English Levels 1-24 Pro, Biz, Euro, Chirp, Bell Levels 1-10 Tone 1 G. 711 Enable N Auto See Note See Note See Note Obtained from DHCP - Language LCD Contrast Ringer Volume Administrator PW MAC Address NCP MAC Address Host Name Boot Version OS Version SW Version Software File Name Hardware Revision Dial Tone Codec Y Y Y Y N N N N N N N N N N N Y Y Y Y Y N Y N N N N N N N N English 8 Pro 4 **# Tone 1 G. 711 Read-only Read-only Read-only Read-only Read-only SoundStation IP 3000 - 3Com NBX Administrators Guide - Note: IP address, mask and Router1 are either obtained from DHCP or set by Admin for Static IP Operation. Configuration Summary of Configuration Data 7 Configuration Restoring Default Configuration 1 Press the Menu Key. 2 Scroll down to the Local Functions 5 In the Admin Menu scroll down and 6 A message will appear requesting choose Restore Defaults. press Select. 3 Scroll down to Admin Setup and 4 Enter the Administrator Password a confirmation of the action. 7 Press Confirm. SoundStation IP 3000 (default is **#) - 3Com NBX will restore the configuration and automatically restart. Upgrading the Firmware The SoundPoint IP 3000 ­ 3Com NBX runs firmware locally on the phone to provide all of the call features and the interaction with the NBX Call Processor. Firmware updates will be provided from time to time. [. . . ] A bong will also be heard before the actual DHCP Discovery process is started. If an NBX Call Processor is not found at Layer 2, the phone switches to Layer 3 mode. This message is also displayed while auto configuration is in progress. After contacting the TFTP server, SoundStation IP 3000 - 3Com NBX will automatically update. [. . . ]