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[. . . ] CB No. : CB00126 Date: October 3, 2002 Page: 1 of 1
Quantum
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DLT & Storage Systems Group Customer Bulletin _______________________________________________________________ Subject: End of Service Life for DLT2000 and DLT2000XT Product: DLT2000 and DLT2000XT _______________________________________________________________ Purpose: To notify customers that Quantum will utilize third-party repair providers for all DLT2000 and DLT2000XT repairs effective October 1, 2002 and that Quantum will cease supporting DLT2000XT for parts or service effective March 30, 2003. [. . . ] All return authorization procedures will be provided by the third parties identified below. Quantum has authorized MSRC Co in North America and Connexion Point in Europe to perform repairs on the DLT2000 and DLT2000XT. For more information please visit our website at WWW. Quantum. com. Details: For North American repairs: MSRC Co. 112 Crawley Falls Road Brentwood, New Hampshire 03833 Phone # 603-642-6899 Ext. 210 Contact Name: Steve Mower Actions: Customers should take this opportunity to determine their support requirements for the DLT2000 and DLT2000XT beyond March of 2003 and execute a plan to ensure uninterrupted service.
Quantum Confidential
For Europe and APAC repairs: Connexion Point (UK) Ltd Unit 9, Queen Eleanor House Kingsclere Park, Kingsclere Hampshire RG20 4SW Phone # +44 (0) 1635 291 460 Contact Name: Doc O'Connor
â2002 Quantum Corporation. [. . . ] DLTtape, the DLTtape logo, Super DLTtape and the Super DLTtape logo are trademarks of Quantum Corporation. [. . . ]
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