User manual QUANTUM DLTSAGE DASHBOARD AND TAPE SECURITY QUICK START GUIDE 81-81639-01 A01 2

[. . . ] DLTSage Dashboard is bundled with the latest drivers and will install at the same time. Follow the instructions in the Read Me file for specific installation instructions. 0 Symantec Backup Exec and NetBackup Users: Go to www. quantum. com and select Service and Support > Downloads, then select your product, then download DLTSage Dashboard for Symantec Backup Exec and NetBackup. 3 Make sure your drive firmware is at least the minimum version required. If it is not, then download the firmware to your PC from the Downloads page on www. quantum. com, then upgrade the firmware on the tape drive. NOTE: To upgrade tape drive firmware, you must either create and use a firmware update tape, or use xTalk Management Console to write the firmware image to the tape drive. [. . . ] The percentage of wear is shown in the Cartridge Wear progress bar. The progress bar turns yellow at 75% and red at 90%. When cartridge wear reaches 100%, the cartridge needs to be replaced. Viewing Write Protection and Tape Security Status 0 The Write Protection status tells you if the media is writeprotected with the manually adjustable write-protect tab on the cartridge. If the write-protect tab is in the write-protect position, the status shows ON. (See the tape drive product manual for instructions on setting the write-protect tab. ) The Tape Security status tells you if the media is protected with a Secure Key and what the security status is (status shows NONE, LOCKED, or UNLOCKED). NOTE: Some backup systems cannot identify Secure Keys. They will indicate that a cartridge is "write protected" if it has a Secure Key, even if the writeprotect tab is not set. If you get the "write protected" message, ensure the write-protect tab is disabled; then, if that does not correct the error, check the DLTSage Dashboard Tape Security status. You access DLTSage Tape Security via the Tape Security tab on the Dashboard (see figure 3). From here, you can: · Add, change, and remove Secure Keys · Unlock protected tape cartridges · Automatically unlock tape cartridges protected with a specified Secure Key · Automatically add Secure Keys to unprotected tape cartridges When you add or change a Secure Key, the key is coded onto both the media and the tape drive, where it remains until you change or remove the key. NOTE: The Secure Key is also removed from the drive (but not from the media) if you turn off the drive, or if the drive loses power. Once a Secure Key has been added to a cartridge, the cartridge is "locked" and cannot be read or written to until it is "unlocked. " You can unlock the cartridge by entering its Secure Key. You can also set your tape drive to automatically unlock cartridges with a specified Secure Key (see "Using Auto Unlock" on page 5). NOTE: The tape drive remembers only ONE Secure Key: the last one entered (whether it be from adding, unlocking, changing, or removing a Secure Key). Improving Backup Performance 0 If you are running Windows XP and later operating systems, and you are not using Windows native backup utility, Microsoft® Backup Support sends repeated SCSI status requests to the drive, which can degrade backup performance. You can disable Microsoft Backup Support by clicking the Tools button and de-selecting MS-Backup Support. NOTE: If you are running an operating system earlier than Windows XP, then this is not an issue and you cannot disable Microsoft Backup Support. 3 DLTSage Dashboard and DLTSage Tape Security Quick Start Guide Figure 3 Tape Security Tab When you remove a Secure Key, the following things occur: · The Secure Key is removed from both the media and the tape drive. · The Secure Keys from both Auto Unlock and Auto Add Key are removed. · The status of both Auto Unlock and Auto Add Key are set to OFF. NOTE: To complete removal of the Secure Key from the media, you must unload the tape cartridge. Entering the Wrong Secure Key 0 If you enter the wrong Secure Key when attempting to unlock a cartridge, change a Secure Key, or remove a Secure Key, you get an error message similar to the one shown in figure 4. Figure 4 Secure Key Mismatch Error Using Secure Keys When you load a cartridge in the tape drive, the Lock icon on the Tape Security tab shows you the status of the cartridge (no security, locked, or unlocked). 0 Use the buttons on the Tape Security tab to add, change, or remove a Secure Key, or to unlock a protected cartridge. The Secure Key is case-sensitive and may be any combination of letters, numbers, special characters, or hex bytes. It must be at least 8 characters/bytes and no more than 32 characters/bytes in length. When you add a Secure Key, change a Secure Key, or unlock a cartridge, the following things occur: · The Secure Key on both the media and the tape drive is reset to the last Secure Key entered. [. . . ] Figure 6 Automated Security Settings Dialog Box Using Auto Unlock 0 This feature saves you time by automatically unlocking cartridges with a specified Secure Key. The drive compares the Secure Key of a newly inserted cartridge to the Secure Key on the drive. If you then load an unprotected cartridge, the Auto Add Key feature will assign Secure Key 22222222 to the cartridge, not 11111111 as you originally intended. Example B: Continuing on from Example A, if you then load a cartridge with Secure Key 11111111, it will not automatically unlock because the Secure Key is now 22222222 and no longer matches the Secure Key on the drive. [. . . ]