User manual QUORION QMP 5000

[. . . ] User Manual Electronic Cash Register QMP 5000 series Dear valued customer! On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction. The QUORION QMP 5000 series is fully customizable and yet simple to operate. Users can easily adapt it to any type of retail/scanning or hospitality system. Moreover, our dynamic software It is exactly this generates a compatible environment for a wide array of peripheral devices. versatility and quality that has made us successful among our multinational customers. It is therefore with great pride that we look forward to continuing our close collaboration with our customers. Your QUORION Team 2 Index 1. [. . . ] First press the "Void" key and then enter the item which should be cleared. You can also use a barcode scanner to enter the item number. Example: Void PLU with scan code 4912345678901: CUSTOMER LOGO 1 PLU 1 0, 10 1 PLU 2 0, 20 VOID -1 PLU1 -0, 10 --------------------------1 Total 0, 20 VOID Scan 4912345678901 Cash 0, 20 Example: Void 3. 50 EUR from department 1. Please note that only those amounts can be voided, which were previously entered. VOID 3 5 0 24 1 5. 4 Refund A refund is used to return previously sold items. The PLU's will be added to the stock and the money is returned to the customer. The turnover in the reports will be corrected. To refund an item, press the "Refund" key first and then the item to be returned. The "Refund" key has to be pressed before each item, if more than one item is being returned. After refund the receipt can be continued with normal sales or can be closed with a payment media. CUSTOMER LOGO REFUND -1 PLU 1 -0, 10 REFUND -1 PLU 2 -0, 20 ---------------------------2 Total -0, 30 Cash -0, 30 Example: Refund of PLU 1 and 2: Refund 1 PLU Refund 2 PLU Example: Exchange of PLU 1 and 2: Refund 1 PLU 2 PLU Example: Refund of 3. 50 EUR from department 1: Refund 3 5 0 1 5. 5 Transaction Refund The function "Transaction refund" operates just as the "Refund" function. The difference is that the POS does not automatically return to normal sales mode after each item, but stays in refund mode until you finish the receipt with a payment. Press first the key "Transaction Refund" and then enter all items which should be returned. Please note that it is not possible to switch into normal sales mode. Example: Refund of PLU 1, 2 and 3: Transrefund 1 PLU 2 25 PLU 3 PLU 5. 6 Transaction Cancel The "Transaction cancel" is used to void a complete receipt before it is finalized with a payment. Simply press the key "Transaction cancel" to automatically void all items from the current receipt. 5. 7 Tender Correction With the function "Tender Correction" you may change any amount from one payment media to another. First press the key "Tender Correction", enter the desired amount and then select the payment media from which this amount should be rebooked. Now, the amount is opened again and can be assigned to any other payment. It is also possible to split the amount to more than one payment media. Example: Rebook 5. 00 EUR from CASH to CARD: Tender correct. CUSTOMER LOGO Tender correction Cash Card -5, 00 5, 00 5 00 CASH CARD 6. Discounts, RA and PO 6. 1 Percentage Discount/Surcharge Discounts are price deductions on single items or on the sub total of the receipt. To enter a discount, first ring up the item, then enter the discount percentage and press the "%(-)" key. If the discount should be valid for the entire receipt, press the "Subtotal" key first and then enter the percentage on "%(-)" key. CUSTOMER LOGO Likewise discounting items is also possible to order surcharges. [. . . ] Cut the paper off between printer and paper roll. Remove the paper roll from the bottom housing. Press the "FEED"key to remove the remaining paper. Note: Do not pull out the remaining paper in the opposite direction of the paper feed! 40 12. 1 Power Supply and Interfaces Please use the delivered power supply for the QMP 5000 series only. The usage of other power supplies may damage your POS system. [. . . ]