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Detailed instructions for use are in the User's Guide.
[. . . ] For safe and correct use of this machine, please be sure to read the Safety Information in this manual before you use it.
About the Operating Instructions
Your machine comes with the two References:
Copy/Printer/Scanner Reference provides information you need for setting up your
machine and installing the supplied software. It also provides all of the detailed instructions for using your machine as a printer, a scanner and a copier and information for maintaining and troubleshooting the machine.
Facsimile Reference provides information for using your machine as a fax machine. You can find how to send and receive a fax, and how to set fax-related options.
Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, incidental or consequential damages as a result of handling or operating the machine. [. . . ] This chapter includes: · Document Jams · Paper Jams · LCD Error Messages · Solving Problems
Document Jams
If a document jams while it is feeding through the ADF, "DOCUMENT JAM" appears on the display. Details for clearing the three types of document misfeeds are given below.
Input Misfeed
1 Open the ADF top cover.
2 Pull the document gently to the right and out of the ADF.
3 Close the ADF top cover. Then place the documents back
into the ADF. NOTE: To prevent document jams, use the document scanner glass for thick, thin or mixed documents.
8. 2
TROUBLESHOOTING
Exit Misfeed
1 Open the document cover and turn the release knob to
remove the misfed documents from the exit area.
2 Close the document cover. Then place the documents back
into the ADF.
Roller Misfeed
1 Open the document cover. 2 Turn the release knob so that you can easily seize the
misfed document, and remove the document from the ADF or the feed area by carefully pulling it rightwards using both hands.
3 Close the document cover. Then place the documents back
into the ADF.
8
TROUBLESHOOTING
8. 3
Paper Jams
If paper jams occur, "PAPER JAM" appears on the display. Follow the steps below to clear the jam. To avoid tearing the paper, pull the jammed paper out gently and slowly.
Paper Feed Area
If the paper jammed in the feed area, "PAPER JAM0" appears in the display.
1 Pull the paper Tray open. After you pull it out completely, lift
the front part of the Tray slightly up to release the Tray from the machine.
2 Remove the jammed paper by gently pulling it straight out.
Once you remove the jammed paper here, open the side cover and then close it to clear the "PAPER JAM" message on the display.
8. 4
TROUBLESHOOTING
If there is any resistance, and the paper does not move immediately when you pull, stop pulling. Then:
3 Pull the release lever to open the side cover.
NOTE: Do not touch the shiny drum cartridge surface. Scratches or smudges will result in poor copy quality.
4
Carefully remove the misfed paper in the direction shown.
5 Close the cover and insert the paper Tray. Lower the rear
part of the Tray to align the rear edge to the corresponding slot of the machine, then insert it completely.
8
TROUBLESHOOTING
8. 5
Fuser Area
If the paper jammed in the fuser area, "PAPER JAM 1" appears on the display:
1 Lift the release lever to open the side cover. 2 Pull down on the fuser lever as shown below.
This will release pressure on the paper. If paper is not seen in this area, skip to the Exit Area.
WARNING: The fusing area at the rear part of the inside of your machine is hot when powered. Be careful not to be burned when you access this area.
3 Remove the jammed paper, in the direction shown.
NOTE: Do not pull paper up through the fusing unit. Unfused toner may adhere in the area, resulting in smudged copies.
8. 6
TROUBLESHOOTING
4 Push the fuser lever up, and then close the side cover.
Paper Exit Area
If the paper jammed in the exit area, "PAPER JAM 2" appears on the display.
1 Press the release lever to open the side cover. 2 Open the front cover.
8
TROUBLESHOOTING
8. 7
3 Pull down on the fuser lever. This will release pressure on
the paper.
4 Turn the Jam Remove Lever in the direction of the arrow to
move the paper to the exit area, then gently pull the paper out through the exit area.
5 Push the fuser lever up.
8. 8
TROUBLESHOOTING
6 Turn the Jam Remove Lever back to the original position.
7 Close the front cover
1
and the side cover
2
.
2
1
Duplex Jam
If paper jam occurs in the duplexer, "DUPLEX JAM" appears on the display.
1 Press the release lever to open the side cover. Then close the side cover.
8
TROUBLESHOOTING
8. 9
Bypass Tray Jam
"BYPASS JAM" appears on the display when you try to print using the Bypass Tray and the machine does not detect paper due to no paper or improper paper loading. "BYPASS JAM" also may occur when the paper is not properly fed into the machine through the Bypass Tray. In that case, pull the paper out of the machine.
8. 10 TROUBLESHOOTING
LCD Error Messages
Display Meaning The machine detects no feeding from the Bypass Tray. The loaded document has jammed in the ADF. [. . . ] When enabled, all fax transmission documents are automatically scanned into the memory. It will not be necessary to wait until documents in the Automatic Document Feeder are sent before you can send or store other fax jobs. When enabled, the machine automatically prints the page number, date and time of reception at the bottom of each page of a received document. You can configure the machine to display time using either a 12-hour or 24-hour format. [. . . ]
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