User manual RICOH AFICIO MP 9000 TROUBLESHOOTING

[. . . ] Operating Instructions Troubleshooting 1 2 3 4 5 6 7 When the Machine Does Not Operate As wanted Troubleshooting When Using the Copy Function Troubleshooting When Using the Printer Function Troubleshooting When Using the Scanner Function Adding paper, Toner and Staples Clearing Misfeeds Remarks Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in "About This Machine" before using the machine. Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. [. . . ] Turn the main power switch off, then check the card. / Problems with the wireless board. Problems with IEEE 1394 Board. The entered password is incorrect. USB has a problem. An error has occurred in Turn off the main power switch, and back on again. If the message appears again, contact your service representative. Turn off the main power switch, and back on again. If the message appears again, contact your service representative. Hardware Problem: Ethernet An error has occurred in the Ethernet board. Use of this function is re- Contact the administrator. You do not have the privileges to stricted. use this function. Authentication has failed. · The login user name or password entered is incorrect. · The machine currently cannot perform authentication. · Check your login user name and password. · Contact the administrator. Parallel I/F board has a problem. Printer font error. An error has occurred in the parallel interface board. An error has occurred in the font settings. Turn off the main power switch, and back on again. If the message appears again, contact your service representative. Contact your service representative. 40 When a Message Appears Message Cause Maximum capacity of PCL 5e/6 or PostScript 3 list display has been exceeded. Solution Reduce the value of [Resolution] in the printer driver. Alternatively, select [Frame Priority] from [Memory Usage] in [System]. If this message continues to appear after taking these steps, decrease the number of files sent to the machine. Memory Overflow Checking the Error Log If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel. 3 A Press the {Printer} key to display the printer screen. ANR101S B Press [Error Log]. An error log list appears. Note The most recent 50 errors are stored in the error log. If a new error is added when there are 50 errors already stored, the oldest error is deleted. However, if the earliest error is a Sample Print, Locked Print, Hold Print, or Stored print error, it is not deleted. The error is stored separately until the number of errors reaches 30. If the main power switch is turned off, the log is deleted. 41 Troubleshooting When Using the Printer Function When You Cannot Print Use the following procedures if printing does not start even after performing [Print]. Problem Printing does not start. [. . . ] · Unplug the power cord from the wall outlet. When you pull out the plug from the socket, grip the plug to avoid damaging the cord, thereby reducing the risk of fire or electric shock. · Close all covers and trays, including the front cover and bypass tray. Keep the machine level and carry it carefully, taking care not to jolt or tip it. [. . . ]