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Detailed instructions for use are in the User's Guide.
[. . . ] Problem Possible Solution
Picture Quality
First of all, please perform the Picture Test to confirm that your TV is properly displaying test image. * Go to MENu Support Self Diagnosis Picture Test If the test image is properly displayed, the poor picture may caused by the source or signal. · If you have an analog Cable/Set top box, upgrade to an Box. Use HDMI or Component cables to deliver HD picture quality. [. . . ] * Go to MENu Support Self Diagnosis Sound Test If the audio is OK, the sound problem may caused by the source or signal. No sound or sound is too low at maximum volume. · Please check the volume of device (Cable/Sat Box, DVD, Blu-ray etc) connected to your TV. · Set the Speaker Select option to TV speaker in the sound menu. · Make sure audio cables from an external device are connected to correct audio input jacks on the TV. · Check connected device's audio output option. Ex) You may need to change your cable box' audio option to HDMI when you have HDMI connected to your TV. · If you are using a DVI to HDMI cable, a separate audio cable is required. · Remove plug from headphone jack (if available on your TV). · Reboot the connected device by reconnecting the device's power cable. Make sure a video cable is not connected to an audio input. PC is always shown on source list even if not connected. Video is OK but there is no audio with HDMI connection. Network Connection Wireless network connection failure.
· Set your PC's output resolution so it matches the resolutions supported by the TV. · This is normal; PC is always shown on the source list even though a PC is not connected. · Check the audio output setting on your PC.
· Samsung Wireless USB dongle is required to use wireless network. · Make sure Network Type is set to Wireless. · TV must be connected to a wireless IP sharer (Router).
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Problem Others Picture is not shown in full screen.
Possible Solution
· Black bars on each side will be shown on HD channels when displaying upscaled SD (4:3) contents. · Black bars on Top & Bottom will be shown on movies that have aspect ratios different from your TV. · Adjust picture size option on your external device or TV to full screen. · Replace the remote control batteries with correct polarity (+ -). · Clean the transmission window located on the top of the remote. [. . . ] If can not remove screws from TV, please use magnetized screw driver. · Channel menu is only available when TV source is selected. · If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Please change from Store Demo mode to Home use mode in the Plug & Play procedure. [. . . ]
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