User manual SONY PCV-RS612P

[. . . ] Welcome Thank you for purchasing a Sony VAIO® computer!Your new computer is a superb blend of high technology and easy-to-use functionality. The information provided here is designed to help you to become familiar with the hardware and software programs included with your system. View the Electronic Flyer, which provides updates and supplemental information about your computer. Go to the Sony Online Support Web site, to view the VAIO® Computer Specifications, which lists your computer's hardware specifications and preinstalled software information. [. . . ] Click Start in the Windows taskbar, then select My Computer. Right-click the appropriate optical drive icon. Select Eject from the shortcut menu. Avoid using adhesive labels to identify your CD or DVD media. Adhesive labels may come off while the CD or DVD media is in use in your optical drive(s) and may cause damage to the unit. Page 122 Why can't I play a DVD or CD media? After inserting your CD or DVD, wait a few seconds for the system to detect it before trying to access it. Confirm that the disc is in the tray with the label side facing up. Install your CD or DVD software according to the manufacturer's instructions. If your drive reads some DVDs or CDs, but not others, check the shiny side of the disc for dirt or scratches. The preinstalled CD or DVD software may not be working properly. To recover this software, see the online guide, VAIO Recovery Options, for more information. To access VAIO Recovery Options, follow these steps: 1. Click Start in the Windows ® taskbar and click Help and Support. From the VAIO Help And Support Center menu, click VAIO Recovery Options. Page 123 Why isn't my DVD playing properly? If a region code warning appears when you are using a DVD player software program, it may be that the region code of the DVD you are trying to play is incompatible with the region code setting of your optical drive. A region code is listed on the disc packaging. Region code indicators such as "1" or "ALL" are labeled on some DVDs to indicate the type of player that can play the disc. Unless a "1" or "ALL" appears on the DVD or on its packaging, you cannot play the disc on this system. If you hear audio but cannot see video, your computer's video resolution may be set too high. To improve video resolution, verify that your screen area is set to 1024 x 7681, using 32-bit color (preset factory default). To verify or change your video resolution: 1. Click Start in the Windows taskbar and then select Control Panel. Select Appearance and Themes, then select Change the screen resolution. [. . . ] arrange for repairs or check repair status. e-mail your question or comments to the Sony Customer Information Services Center. check pricing and availability for products, accessories and parts, as well as purchase online. access the Sony Solutions Knowledge Base, a database that contains answers to many frequently asked questions. Sony Customer Information Services Center If other support options do not resolve your issue, you can contact a Sony Support representative directly. [. . . ]