User manual SONY VAIO VGN-CR21SR/L TROUBLESHOOTING GUIDE

[. . . ] Documentation The following documents are included with your Sony VAIO® computer. Printed Documentation Quick Start Guide Describes the process from unpacking to starting up your VAIO. Troubleshooting and Recovery Guide (this booklet) Contains solutions to common problems and computer malfunctions, an explanation of how to make a backup copy of your data and recover your computer system, and sources of support information. Regulations, Warranty, EULA and Service Support Contains Sony GUARANTEE conditions, Safety / Regulations, Modem Regulations, Wireless LAN Regulations, Wireless WAN Regulations, Bluetooth Regulations, End User Software License Agreement, and Sony Support services information. Non-Printed Documentation User Guide Explains features of your computer. It also includes information about the software programs included with your computer, as well as information on solving common problems. [. . . ] The User Account Control window appears. If you are currently logged onto your computer as a standard user, enter an administrator name and password and click Continue. The VAIO Recovery Center window appears. Select Windows Backup and Restore and click Start. The User Account Control window appears. If you are currently logged onto your computer as a standard user, enter an administrator name and password and click Continue. Follow the on-screen instructions. You cannot select which files to restore when restoring the files from the backup copy you made with the Windows Complete PC Backup and Restore feature. The files which you have changed or created after the backup cannot be restored. 3 4 5 6 21 To restore your data from the backup copy made with the Windows Complete PC Backup and Restore feature Your computer may not work properly after the restore process because restoring your data changes system files. Be sure to make a backup copy of your data before restoring the data. 1 Insert a recovery disc to the drive while the computer is on, turn off your computer, and turn on the computer again. The System Recovery Options window appears. You can also display the System Recovery Options window without using recovery discs. To display the window, follow these steps: 1 Turn on your computer. 2 Press the F8 key when the VAIO logo appears. 3 Make sure the option to restore the computer, which is listed on the top of the boot option window, is selected, then press the Enter key. 4 Select a keyboard layout and click Next. 5 Select a user name and enter the password. Skip the following steps 2 to 3. 2 3 4 Select a keyboard layout and click Next. Select an operating system and click Next. If you have saved a backup copy of your data to an external hard disk drive or discs with an external optical disk drive, connect the external device to your computer. The Windows Complete PC Restore window appears. If you have saved the backup copy to CD or DVD discs, insert a disc to the (external) optical disk drive. Follow the on-screen instructions. On models with an analog TV tuner, restore the backup data of the Recorded TV folder where the video contents recorded by Windows Media Center are saved to C:\Users\Public manually. See the online Specifications to see whether your model is equipped with an analog TV tuner. 5 6 22 Before using your computer To create a restore point What is a restore point? A restore point is created automatically, for example when installing a software driver, and used to restore your computer system files to a previous state. [. . . ] The New Simple Volume Wizard window appears. Follow the on-screen instructions. To create a partition with recovery discs 1 Insert a recovery disc to the drive while the computer is on, turn off your computer, and turn on the computer again. The System Recovery Options window appears. Select a keyboard layout and click Next. [. . . ]