User manual SONY VAIO VGN-SZ3HRP

[. . . ] In no event shall Sony Corporation be liable for any incidental, consequential, or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the software, or other information contained herein or the use thereof. In the manual, the TM or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement. n7N Before Use ENERGY STAR As an ENERGY STAR Partner, Sony has determined that this product meets the ENERGY STAR guidelines for energy efficiency. [. . . ] See the online Specifications to find whether the TPM is available on your model. Precautions on Using the TPM Although your computer is provided with the latest TPM security functions, these functions do not assure complete protection of your data and hardware. Sony Corporation assumes no liabilities for any problems and damages arising out of your use of the functions. After you have installed the Infineon TPM Professional Package, you need to set a few TPM passwords on your computer. Without these passwords, you will not be able to restore any TPM-protected data. Make sure to write down the passwords and keep them safe and private from other people. Make sure to make backup copies of the latest emergency recovery archive file and the latest emergency recovery token file and keep them safe and private from other people before sending your computer for repair. The data stored in the TPM that are embedded on the motherboard may be lost or corrupted during the course of repair. During the course of repair, the TPM may be replaced even if there are no problems with the modules. In such a case, use the backup copies of the emergency recovery archive file and the emergency recovery token file to restore the TPM configuration. Make sure to make a backup copy of the data stored on the hard disk before sending your computer for repair. The hard disk may be initialized and returned after the repair work and, in such a case, you will not be able to restore the data on the hard disk using the backup copies of the emergency recovery archive file and the emergency recovery token file. The maintenance and management of TPM-protected data must be carried out at your own risk. Sony Corporation assumes no liabilities for any defects arising out of your data maintenance and management. n 132 N Customizing Your VAIO Computer Important Notice Do not encrypt the Documents and Settings folder. Encrypting the files in the folders containing basic user keys and others, which are listed later in this section, using the Encrypting File System (EFS) will disable you to launch your TPM software successfully and decrypt the encrypted data if: The TPM software has been installed. The EFS functionality has been enabled in user initialization process. With the default settings, the files in the folders below are prevented from encrypting by having system attributes. Do not change the system attributes of the files in the folders below. Folders containing basic user keys and others C:\Documents and Settings\All Users\Application Data\Infineon\TPM Software 2. 0\BackupData C:\Documents and Settings\All Users\Application Data\Infineon\TPM Software 2. 0\PlatformKeyData C:\Documents and Settings\All Users\Application Data\Infineon\TPM Software 2. 0\RestoreData C:\Documents and Settings\<account>\Application Data\Infineon\TPM Software 2. 0\UserKeyData (All folders are invisible by default. ) In addition, encrypting the following folder will disable you to log onto your system. C:\Documents and Settings\<account>\Local Settings (invisible by default) Encrypting the archive, backup, and token files will disable emergency restoration. Encrypting the password reset token and secret files will disable password reset. n 133 N Customizing Your VAIO Computer Do not encrypt the following folders and files. There will be no way to restore the following folders and files or the archive, backup, token, password reset token and secret files of your TPM software if you carelessly encrypt them. Sony Corporation assumes no liability for any troubles and damages arising out of your careless encryption of such folders and files. [. . . ] All you need to do is activate your account by clicking on the provided link in the email. You are now ready to create your first case!You can access the e-Support Web Portal from any computer with an active Internet connection. A complete help file is available on the e-Support Web Portal to help you use our e-Support Service. Can I submit questions in my native language? Since you are interacting with our e-Support Team through a portal, which connects you directly to our central database, eSupport will only accept and deal with queries submitted in English, French or German. n 218 N Support Options Can I submit my questions at any time? Yes, you can submit your questions 24/7, but please keep in mind that our e-Support Team can only treat your queries from Monday till Friday between 8am and 6pm. Is there a cost involved for using e-Support? No, this is a complete free of charge service offered to all registered VAIO customers! How do I know when the e-Support Team has handled my query/case? As soon as your case has been dealt with by our e-Support Team, you will receive an email, notifying you that your case has been updated. n 219 N Support Options Trademarks Sony, Battery Checker, Click to DVD, DVgate Plus, HotKey Utility, Memory Stick Formatter, Prepare your VAIO, SonicStage, SonicStage Mastering Studio, VAIO Control Center, VAIO Edit Components, VAIO Media, VAIO Power Management, Image Converter, My Club VAIO, VAIO Update, Memory Stick, the Memory Stick logo, VAIO and the VAIO logo are trademarks of Sony Corporation. [. . . ]