User manual SONY VAIO VGN-TX3XP/L

[. . . ] The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, displays, printers, facsimiles and copiers. Their standards and logos are uniform among participating nations. [. . . ] Encrypting the files in the folders containing basic user keys and others, which are listed later in this section, using the Encrypting File System (EFS) will disable you to launch your TPM software successfully and decrypt the encrypted data if: The TPM software has been installed. The EFS functionality has been enabled in user initialization process. With the default settings, the files in the folders below are prevented from encrypting by having system attributes. Do not change the system attributes of the files in the folders below. Folders containing basic user keys and others C:\Documents and Settings\All Users\Application Data\Infineon\TPM Software 2. 0\BackupData C:\Documents and Settings\All Users\Application Data\Infineon\TPM Software 2. 0\PlatformKeyData C:\Documents and Settings\All Users\Application Data\Infineon\TPM Software 2. 0\RestoreData C:\Documents and Settings\<account>\Application Data\Infineon\TPM Software 2. 0\UserKeyData (All folders are invisible by default. ) In addition, encrypting the following folder will disable you to log onto your system. C:\Documents and Settings\<account>\Local Settings (invisible by default) Encrypting the archive, backup, and token files will disable emergency restoration. Encrypting the password reset token and secret files will disable password reset. n 114 N Customizing Your VAIO Computer Do not encrypt the following folders and files. There will be no way to restore the following folders and files or the archive, backup, token, password reset token and secret files of your TPM software if you carelessly encrypt them. Sony Corporation assumes no liability for any troubles and damages arising out of your careless encryption of such folders and files. Automatic backup file Default file name: SPSystemBackup. xml Default path: None (Clicking Browse displays the My Documents\Security Platform window. ) Storage folder for automatic backup data Default file name: SPSystemBackup The folder is created as the subfolder for the SPSystemBackup. xml file. Token file for decryption Default file name: SPEmRecToken. xml Default path: Removable media (FD, USB memory, etc. ) Password reset token file Default file name: SPPwdResetToken. xml Default path: Removable media (FD, USB memory, etc. ) Password reset secret file Default file name: SPPwdResetSecret. xml Default path: Removable media (FD, USB memory, etc. ) Key and certificate backup file Default file name: SpBackupArchive. xml Default path: None (Clicking Browse displays the My Documents\Security Platform window. ) PSD backup file Default file name: SpPSDBackup. fsb Default path: None (Clicking Browse displays the My Documents\Security Platform window. ) n 115 N Customizing Your VAIO Computer Configuring the TPM To use the embedded TPM, you need to: 1 2 3 Enable the TPM on the BIOS setup screen. Install the Infineon TPM Professional Package. Initialize and configure the TPM. Enabling the TPM on the BIOS setup screen To enable the TPM 1 2 Turn on your computer. Press the F2 key when the VAIO logo appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. Press the < or , key to select Security and then select Enabled for Trusted Platform Support on the Security tab. Press the < or , key to select Exit and then Exit Setup; and press the Enter key. !Before enabling the TPM, make sure to set the power-on password to protect against unauthorized modification of the TPM configuration. If the TPM is enabled, it will take longer before the VAIO logo appears due to security checks at computer startup. 3 4 You can also disable the TPM and clear the TPM configuration on the BIOS setup screen. Note that you will not be able to access any TPM-protected data if you clear the TPM ownership. Before clearing the TPM configuration, make sure to make backup copies of the TPM-protected data. n 116 N Customizing Your VAIO Computer Installing the Infineon TPM Professional Package Read the Readme. txt in the C:\infineon\Readme folder. Then, double-click C:\Infineon\setup. exe to install the package. To install this package, you must have administrator rights on the computer. Initializing and configuring the TPM See the online documentation for detailed information. [. . . ] You are now ready to create your first case!You can access the e-Support Web Portal from any computer with an active Internet connection. A complete help file is available on the e-Support Web Portal to help you use our e-Support Service. Can I submit questions in my native language? Since you are interacting with our e-Support Team through a portal, which connects you directly to our central database, eSupport will only accept and deal with queries submitted in English, French or German. n 191 N Support Options Can I submit my questions at any time? Yes, you can submit your questions 24/7, but please keep in mind that our e-Support Team can only treat your queries from Monday till Friday between 8am and 6pm. Is there a cost involved for using e-Support? No, this is a complete free of charge service offered to all registered VAIO customers!How do I know when the e-Support Team has handled my query/case? [. . . ]