User manual SONY VAIO VPC-EA27FX

[. . . ] Spare parts are warranted to be free from defects in material or workmanship for thirty (30) days or for the remainder of the Limited Warranty Period of the Compaq hardware product in which they are installed, whichever is longer. During the Limited Warranty Period, Compaq will repair or replace the defective component parts or the hardware product. All component parts or hardware products removed under this Limited Warranty become the property of Compaq. The replacement part or product takes on either the Limited Warranty status of the removed part or product or the thirty (30) day Limited Warranty of the spare part. [. . . ] Compaq reserves the right to elect, at its sole discretion, to give you a refund of your purchase price or lease payments (less interest) instead of a replacement. This is your exclusive remedy for defective products. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. COMPAQ IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. COMPAQ IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY COMPAQ WHEN THE PRODUCT IS MANUFACTURED. Compaq does not warrant that the operation of this product will be uninterrupted or error-free. Compaq is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Compaq branded product. This Limited Warranty does not apply to expendable parts. This Limited Warranty does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of accident, misuse, abuse, or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by the use of parts not manufactured or sold by Compaq; or (d) by modification or service by anyone other than (i) Compaq, (ii) a Compaq authorized service provider, or (iii) your own installation of end-user replaceable Compaq or Compaq approved parts if available for your product in the servicing country. 3 Warranty Documentation Team Saved date: 07/16/02 9:08 AM File name: 176499-008. doc These terms and conditions constitute the complete and exclusive warranty agreement between you and Compaq regarding the Compaq branded product you have purchased or leased. These terms and conditions supersede any prior agreements or representations--including representations made in Compaq sales literature or advice given to you by Compaq or an agent or employee of Compaq--that may have been made in connection with your purchase or lease of the Compaq branded product. No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of Compaq. Limitation of Liability IF YOUR COMPAQ BRANDED HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT. Software technical support for Linux software sold with Compaq branded products is provided by the Linux vendor. Please refer to the Linux operating system or other Linux application support statement included with your Compaq branded hardware product. Warranty Period Products Compaq D315 Compaq EvoTM D500 Series Compaq DeskproTM EN Compaq Evo D300 Series Compaq Evo D300v Series Compaq Deskpro EX Desktop and Minitower Compaq Deskpro EXS Desktop and Minitower Compaq Deskpro Workstation Compaq Evo Workstation iPAQTM Internet Device Warranty Service 3 years parts 3 years labor 3 years on-site service 1 year parts 1 year labor 1 year on-site service 3 years parts 1 year labor 1 year on-site service 3 years parts 3 years labor 3 years on-site service 1 year parts 1 year labor 1 year on-site service Response Time* Next business day Next business day Next business day Next business day Next business day 5 Warranty Documentation Team Saved date: 07/16/02 9:08 AM File name: 176499-008. doc * Compaq will respond on-site, at the customer's location, by the business day following request for warranty service, based on the standard office hours in the country where the call is placed. Next Business Day Warranty Service is based on commercially reasonable best effort. In some countries and under certain supplier constraints, response time may vary. If your location is outside of the customary service zone, response time may be longer or there may be an additional charge. Contact your local Compaq service organization for response time in your area. Types of Warranty Service Your Compaq Limited Warranty consists of repair or replacement of defective parts, including hard drives, ECC memory, and some processors with ECC cache memory identified by Compaq Intelligent Manageability software as "prefailure. " On-site Warranty Service Your Compaq Limited Warranty includes on-site labor (if necessary) to repair your hardware. Compaq provides on-site service during standard office hours. Standard office hours are typically 8:00 AM to 5:00 PM, Monday through Friday, but may vary with local business practices. Compaq Replaceable Parts Program Where available, the Compaq Replaceable Parts program ships approved replacement parts directly to you to fulfill your warranty. This will save considerable repair time. After you call the Compaq Technical Support Center at 1. 800. . 652. 6672, a replaceable part can be sent directly to you. [. . . ] After you call the Compaq Technical Support Center at 1. 800. . 652. 6672, a replaceable part can be sent directly to you. Once the part arrives, call the Compaq Technical Support Center. A technician will assist you over the phone to ensure that the installation is quick and easy. Warranty Transfer to Another Country Under the Compaq Global Warranty program, products may be purchased in one country and transferred to another country, where Compaq has a service presence, without voiding the warranty. Warranty terms, service availability, and service response times may vary from country to country. [. . . ]