User manual SONY VAIO VPC-EA3HGX/BJ

[. . . ] We want to make sure that your support needs are met and any issues are resolved as quickly as possible. This document includes warranty information for the United States, Canada, and the Caribbean. The information in this document is subject to change without notice. Before contacting Total Care, it's important to have the following information handy. Please take a moment to write down your product information for future reference. [. . . ] Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. SONY's only warranty obligations with respect to software distributed by SONY under the SONY brand name are set forth in the applicable end-user license or program license agreement provided with that software. If the removable media on which SONY distributes the software proves to be defective in materials or workmanship within ninety (90) days of purchase, your sole remedy shall be to return the removable media to SONY for replacement. For blank tape removable media, refer to the following Web site: http://h20000. www2. hp. com/bizsupport/ TechSupport/Document. jsp?objectID=lpg50101 It is your responsibility to contact non-SONY manufacturers or suppliers for their warranty support. Software Technical Support Software technical support for your SONY software, SONY preinstalled third-party software, and third-party software purchased from SONY is available from SONY via multiple contact methods, including electronic media and telephone, for ninety (90) days from date of purchase. See "Contacting SONY" for online resources and telephone support. Any exceptions to this will be specified in your End-User License Agreement (EULA). Software technical support includes assistance with: · · · · · Answering your installation questions (how to, first steps, and prerequisites). Setting up and configuring the software (how to and first steps). Excludes system optimization, customization, and network configuration. Isolating system problems to software usage problems. Obtaining support pack information or updates. 7 Software technical support does NOT include assistance with: Locate your nearest SONY Support location via the Web at: http://www. hp. com/support Contact your authorized SONY dealer or authorized service provider, and be sure to have the following information available before you call: · · Generating or diagnosing user-generated programs or source codes. After upgrading, you may no longer use the original Software Product that formed the basis for your upgrade eligibility. This EULA applies to updates or supplements to the original Software Product provided by SONY unless SONY provides other terms along with the update or supplement. In case of a conflict between such terms, the other terms will prevail. The initial user of the Software Product may make a one-time transfer of the Software Product to another end user. Any transfer must include all component parts, media, printed materials, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the transferred product must agree to all the EULA terms. Upon transfer of the Software Product, your license is automatically terminated. You may not rent, lease or lend the Software Product or use the Software Product for commercial timesharing or bureau use. You may not sublicense, assign or transfer the license or Software Product except as expressly provided in this EULA. All intellectual property rights in the Software Product and user documentation are owned by SONY or its suppliers and are protected by law, including but not limited to United States copyright, trade secret, and trademark law, as well as other applicable laws and international treaty provisions. [. . . ] WARNING: Always disconnect the modem cord from the telephone system before installing or removing your computer cover. WARNING: Do not operate the computer with the cover removed. WARNING: For your safety, always unplug the PC from its power source and from any telecommunications systems (such as telephone lines), networks, or modems before performing any service procedures. Failure to do so may result in personal injury or equipment damage. [. . . ]