User manual SONY VAIO VPC-EA46FM

[. . . ] We want to make sure that your support needs are met and any issues resolved as quickly as possible. This document includes warranty information for the United States, Canada, and the Caribbean. The information in this document is subject to change without notice. Before contacting Total Care, it's important to have the following information handy. Please take a moment to write down your product information for future reference. Product Name: _________________________________________________________________ Model Name: __________________________________________________________________ Serial Number: _________________________________________________________________ Purchase Date: _________________________________________________________________ Don't Forget to Register! Click the registration icon on your desktop or go to: www. register. hp. com NOTE: You can view your PC product number, model Registration is quick, easy and offers: · · number, and serial number, by pressing the Ctrl, Alt, and S keys on the keyboard at the same time. E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own. [. . . ] Visit www. hp. com/support to find the nearest authorized support provider in your area. Software Support SONY provides technical software support for 90 days from the date of purchase. This support includes assistance with installation, setup, and basic configuration of software included by SONY with the PC, excluding system optimization, customization, and network configuration. Support for technical issues caused by viruses or spyware is available for a fee. Out-of-Warranty Support Options Even after your warranty has ended, SONY can still provide you with service and support options on your Compaq-branded product: If Necessary: Get Repair Customer Self Repair You can easily replace many of the internal and external PC parts yourself. This is the fastest method of repair, where the part is conveniently sent with next-day service to your home or business. Detailed instructions are included to guide you through an easy repair, and if you have questions, call us for assistance. This service is free for the duration of the hardware warranty period. In some cases, SONY will ask for a credit card as collateral for the part and will charge you for the retail price of the part if the failed part is not returned within thirty (30) days. Availability of this program may vary depending on your country/region. · · · For Visa and MasterCard holders in the United States or calls from Canada, please call Total Care at: 1-(800)-652-6672 (1-800-OK Compaq) or 1-(905)-206-4357 (local to Mississauga). per call 1 year unlimited technical support $75* U. S. *Prices are subject to change without notice and may vary based on your product. Fees are charged to your Visa or MasterCard. Protect Your Investment Obtaining a Warranty Upgrade Upgrade your standard factory warranty to two or three years with an Extended Service Plan. You are entitled to hardware warranty service according to the terms and conditions of this document if a repair to your SONY Hardware Product is required within the Limited Warranty Period. COMPAQ PRESARIO DESKTOP PRODUCTS The Legal Language DURATION OF LIMITED WARRANTY Hardware: Original Systems -- Technical phone assistance to diagnose potential hardware issues -- 1 year 1 year Hardware Limited Warranty General Terms This SONY Hardware Limited Warranty gives you, the customer, express limited warranty rights from SONY, the manufacturer. Please refer to SONY's Web site for an extensive description of your limited warranty entitlements. In addition, you may also have other legal rights under applicable local law or special written agreement with SONY. EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, SONY MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SONY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. SOME STATES OR COUNTRIES/REGIONS DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES/REGIONS, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU. 12 Unless otherwise stated, and to the extent permitted by local law, new SONY Hardware Products may be manufactured using new materials or new and used materials equivalent to new in performance and reliability. SONY may repair or replace SONY Hardware Products (a) with new or previously used products or parts equivalent to new in performance and reliability, or (b) with equivalent products to an original product that has been discontinued. Replacement parts are warranted to be free from defects in material or workmanship for ninety (90) days or, for the remainder of the Limited Warranty Period of the SONY Hardware Product they are replacing or in which they are installed, whichever is longer. During the Limited Warranty Period, SONY will, at its discretion, repair or replace any defective component. [. . . ] WARNING: To reduce the possibility of an electric shock from the telephone network, plug your computer into the AC outlet before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power outlet. WARNING: Always disconnect the modem cord from the telephone system before installing or removing your computer cover. WARNING: Do not operate the computer with the cover removed. [. . . ]