User manual SONY VAIO VPC-EB3AFX/BJ

[. . . ] Place your CLIÉ handheld in the cradle connected to the AC adapter and turn on your CLIÉ handheld after you charge it for a few minutes. If it turns on, continue charging it for approximately four hours and then perform a soft reset. Why isn't my CLIÉ handheld responding? Is the HOLD switch of your CLIÉ handheld on?Your CLIÉ handheld does not operate when the HOLD switch is on. Make sure you turn it off. Why can't I perform a HotSync® operation? Check the following: · Your CLIÉ handheld is placed in the cradle properly. [. . . ] If you are using call waiting on your service line, tap Connection and IR to a PC/handheld in the Preferences screen. Then tap Edit, Details and specify Speed in the Details screen. Continued on next page ························· 23 If you still cannot perform a HotSync® operation If you cannot solve your HotSync operation problem by following the troubleshooting items, follow the procedure below. Check if any "Unknown device" is listed in the Device Manager on your computer. 1 2 3 4 Right-click My Computer and select Properties from the menu. The System Properties screen is displayed. If you are using Windows 2000 Professional/Windows XP, click the Hardware tab. Check if there is a device marked with or . A device with such mark is not operating normally. Contact the manufacturer of the device to get information on the latest device drivers. You cannot perform a HotSync® operation before you install the PalmTM Desktop for CLIÉ software on your computer If you perform a HotSync® operation before you install the CLIÉ drivers, other drivers may be installed and a problem may occur in your computer system. Make sure you install the PalmTM Desktop for CLIÉ software before performing a HotSync® operation. Do not use a USB hub If you connect the cradle to your computer via a USB hub, you may not be able to perform a HotSync® operation properly. Make sure you connect the cradle directly to a USB port of your computer. Some computers have the hub function built into their internal circuitry. Contact your computer manufacturer to check whether the USB connector of your computer is connected to an internal USB hub. 24 Check that the USB port of your computer is enabled If you are using a Windows 95 pre-installed computer or other older type of computer equipped with a USB port, the USB port may be disabled by default. If you cannot use a different device, such as a USB mouse, check the BIOS setting of your computer. In addition, check the setting in the Device Manager. Right-click My Computer and select Properties from the menu. B Check that Graffiti is not shifted into extended or punctuation modes. b For details, refer to "Entering data on your Sony CLIÉTM handheld: Using Graffiti® writing to enter data" in the "Handbook. " B How to enter Graffiti characters faster and more accurately. b For details, refer to "Entering data on your Sony CLIÉTM handheld: Using Graffiti® writing to enter data" in the "Handbook. " 28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to operate basic applications (PIM) My CLIÉ handheld does not display the correct date when I tap the Today button B The date setting of your CLIÉ handheld is not correct. Check that the settings (time, time zone, daylight saving time) in the Date & Time Preferences screen are correct. b For details, refer to "Customizing your Sony CLIÉTM handheld (Preferences): I cannot enter data properly / How to operate basic applications (PIM) Setting the Date & Time preferences" in the "Handbook. " I cannot find the data I created when opening it in the application B Check that you select All in the category list in the top right-hand corner of the screen. B Check that Show Records is selected in the Security screen. B Tap Show in "To Do" and check that you select the Show Only Due Items check box. I cannot re-order memos in a list B If you cannot manually arrange the order of the memos in the Memo Pad list screen, select Preferences from the Options menu. Then check that Manual is selected for the Sort by field. B The settings of the display order in the PalmTM Desktop for CLIÉ software cannot be synchronized. Even if memos are arranged alphabetically in the PalmTM Desktop for CLIÉ software, the notepad on your CLIÉ handheld automatically re-orders the synchronized memos in accordance with the Memo Preferences setting. Continued on next page ························· 29 An event created in the "Date Book" application cannot be listed in the week view B In the Week view, you cannot select overlapping events that have the same start time. If you have two or more events with the same start time, select the Day view to view overlapping events. I cannot transfer a vCard data created with the "Address" application on my CLIÉ handheld B The vCard data created with the "Address" application on your CLIÉ handheld cannot be read by the PalmTM Desktop for CLIÉ software because of its format "ver3. X. " When you want to transfer Address data to the PalmTM Desktop for CLIÉ software on your computer, perform a HotSync® operation (the vCard data created with the PalmTM Desktop for CLIÉ software can be read by the "Address" application on your CLIÉ handheld). [. . . ] You cannot delete files using the "NetFront" application. Use the "CLIE Files" application to delete files. 46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot use e-mail (CLIE Mail) I cannot send or receive e-mail messages I cannot send mails B Check the e-mail address you are mailing to. B Check that the mail server settings are proper. b For details, refer to "CLIE Mail" in the "CLIÉ Application Manual" installed on your computer. B Wait for a while and retry. [. . . ]