User manual SONY VAIO VPC-EH190X RECOVERY, BACKUP AND TROUBLESHOOTING GUIDE

[. . . ] It also includes information about the software programs included with your computer, as well as information on solving common problems. Specifications -- The online Specifications describe the hardware and software configuration of your VAIO computer. To view the online Specifications: 1 2 Connect to the Internet. Go to the Sony online support Web site at http://support. vaio. sony. eu. n9N Before Use My Club VAIO In My Club VAIO you can find: Documentation, which gives you: Access to the User Guide. [. . . ] Initialize and configure the TPM. To enable the TPM on the BIOS setup screen 1 2 Turn on your computer. Press the F2 key when the VAIO logo appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. Press the < or , key to select TPM State and then select Enabled for Change TPM State. Press the < or , key to select Exit and then Exit Setup; and press the Enter key. After your system restarts, click Execute in the Physical Presence Operations window. !Before enabling the TPM, be sure to set the power-on password to protect against unauthorized modification of the TPM configuration. If the TPM is enabled, it will take longer before the VAIO logo appears due to security checks at computer startup. 3 4 5 You can also disable the TPM and clear the TPM configuration on the BIOS setup screen. Note that you will not be able to access any TPM-protected data if you clear the TPM ownership. Before clearing the TPM configuration, be sure to make backup copies of the TPM-protected data. n 126 N Customizing Your VAIO Computer To install the Infineon TPM Professional Package Read the Readme. txt in the C:\Infineon\Readme folder. Then, double-click C:\Infineon\setup. exe to install the package. To install this package, you must have administrator rights on the computer. !Sleep mode uses more power than Hibernate mode. You can use VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid. This power resuming preference will be lost if you remove both the AC adapter and the battery pack. See Setting Up Your Computer with VAIO Control Center (page 127). !If the battery runs down while your computer is in Sleep mode, you will lose any unsaved data. Going back to the previous work state is impossible. To avoid loss of data, you should save your data frequently. n 131 N Customizing Your VAIO Computer If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep mode settings. To change the Sleep mode settings 1 2 3 Right-click the power status icon on the taskbar and select Power Options. Click Change plan settings under the current power plan. Change the time to put the computer to sleep and click Save Changes. n 132 N Customizing Your VAIO Computer Using Hibernate Mode In Hibernate mode, the state of the system is saved on the primary storage device* and power is turned off. Even when the battery runs down, no data will be lost. [. . . ] http://www. sony. net for other Sony products. You need to set up an Internet connection before you can access the online features described here. n 209 N Support Options e-Support What is e-Support? You have searched our user guides and Web site (http://support. vaio. sony. eu) but have not found an answer to your question/ issue?e-Support is the ideal solution for you!Our e-Support Web Portal is an interactive Web site on which you can submit any technical query you may have regarding your computer and receive answers from our dedicated support team. Every submitted query will result in a unique 'case number' to ensure smooth communication between yourself and the eSupport Team. Who can use e-Support? All registered VAIO customers are entitled to unlimited access to the VAIO-Link e-Support Web Portal. How can I access the e-Support portal? When you register your computer, you will automatically receive an email with the link to the e-Support Web Portal, your Customer ID and some basic explanation a few hours later. [. . . ]