User manual SONY VAIO VPC-EH1DFX RECOVERY, BACKUP AND TROUBLESHOOTING GUIDE

[. . . ] Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this manual, the software, or such other information. In no event shall Sony Corporation be liable for any incidental, consequential, or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the software, or other information contained herein or the use thereof. In the manual, the TM or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. [. . . ] The Fingerprint Control Center window appears. Swipe the finger with the enrolled fingerprint across the fingerprint sensor. Select the desired finger and click Delete. Click OK. n 117 N Customizing Your VAIO Computer Using Fingerprint Authentication with the TPM With the TPM data encryption feature, using fingerprint authentication can strengthen computer security. For instructions on how to use the TPM, see Using Trusted Platform Module (TPM) (page 122). To use fingerprint authentication with the TPM, your computer needs to be equipped with both a fingerprint sensor and the TPM. See the online Specifications to find whether your model is equipped with them. !If you use fingerprint authentication with the TPM, it may take longer for you to log onto your system or you need to enter the Personal Identification Number (PIN) when logging onto Windows depending on the settings. In addition, if you change the settings for the TPM or the TPM fails, you may not be able to use the fingerprint authentication functionality. Note that using fingerprint authentication with the TPM has such drawbacks. Sony assumes no liabilities for any problems and damages arising out of your use of the TPM and the maintenance and management of fingerprint authentication data that you carried out at your own risk. Before enabling the TPM To use fingerprint authentication along with the TPM, you need to install and initialize the TPM software and customize the settings yourself first. In combination with the TPM, you can encrypt and decrypt your data to strengthen computer security against inappropriate access. TPMs are defined by Trusted Computing Group (TCG) and also called security chips. See the online Specifications to find whether the TPM is available on your model. Precautions on Using the TPM Although your computer is provided with the latest TPM security functions, these functions do not assure complete protection of your data and hardware. Sony assumes no liabilities for any problems and damages arising out of your use of the functions. After you have installed the Infineon TPM Professional Package, you need to set a few TPM passwords on your computer. Without these passwords, you will not be able to restore any TPM-protected data. Make sure to write down the passwords and keep them safe and private from other people. Make sure to make backup copies of the latest emergency recovery archive file, emergency recovery token file, password reset token file, and personal secret file and keep them safe and private from other people before sending your computer for repair. The data stored in the TPM that is embedded on the motherboard may be lost or corrupted during the course of repair. During the course of repair, the TPM may be replaced even if there are no problems with the modules. In such a case, use the backup copies of the emergency recovery archive file, emergency recovery token file, password reset token file, and personal secret file to restore the TPM configuration. [. . . ] http://www. sony. net for other Sony products. You need to set up an Internet connection before you can access the online features described here. n 200 N Support Options e-Support What is e-Support? You have searched our user guides and Web site (http://www. vaio-link. com) but have not found an answer to your question/ issue?e-Support is the ideal solution for you!Our e-Support Web Portal is an interactive Web site on which you can submit any technical query you may have regarding your computer and receive answers from our dedicated support team. Every submitted query will result in a unique 'case number' to ensure smooth communication between yourself and the eSupport Team. Who can use e-Support? All registered VAIO customers are entitled to unlimited access to the VAIO-Link e-Support Web Portal. How can I access the e-Support portal? When you register your computer, you will automatically receive an email with the link to the e-Support Web Portal, your Customer ID and some basic explanation a few hours later. [. . . ]