User manual SONY VAIO VPC-EJ14FX RECOVERY, BACKUP AND TROUBLESHOOTING GUIDE

[. . . ] Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this manual, the software, or such other information. It also includes information about the software programs included with your computer, as well as information on solving common problems. The User Guide is provided in PDF format for easy browsing and printing. To view this on-screen guide: 1 2 3 Double-click the VAIO User Guide icon on the desktop. [. . . ] If not, restart the computer and press the F2 key several times when the VAIO logo appears. Press the < or , key to select Security to display the Security tab. Press the m key to select Clear Fingerprint Data and press the Enter key. At the confirmation prompt, select Continue and press the Enter key. The fingerprint data registered on the fingerprint sensor is erased automatically after your system restarts. 3 4 5 n 124 N Customizing Your VAIO Computer Using Trusted Platform Module (TPM) Trusted Platform Module (TPM) is embedded in selected models and provides your computer with basic security functions. In combination with the TPM, you can encrypt and decrypt your data to strengthen computer security against inappropriate access. TPMs are defined by Trusted Computing Group (TCG) and also called security chips. See the online specifications to find out whether your model is equipped with the TPM. n 125 N Customizing Your VAIO Computer Precautions on Using the TPM Although your computer is provided with the TPM security functions, these functions do not ensure complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of the functions. After you have installed the Infineon TPM Professional Package, you need to set a few TPM passwords on your computer. Without these passwords, you will not be able to restore any TPM-protected data. Sony assumes no liability for any troubles and damages arising out of your careless encryption of the following files and folders including them. Password reset token file Default file name: SPPwdResetToken. xml Default path: Removable media (FD, USB memory, etc. ) Password reset secret file Default file name: SPPwdResetSecret. xml Default path: Removable media (FD, USB memory, etc. ) n 129 N Customizing Your VAIO Computer Configuring the TPM To use the embedded TPM, you need to: 1 2 3 Enable the TPM in the BIOS setup screen. Install the Infineon TPM Professional Package. Initialize and configure the TPM. To enable the TPM in the BIOS setup screen 1 2 Turn on your computer. Press the F2 key when the VAIO logo appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. Press the < or , key to select the Security tab, the M or m key to select Change TPM State, and then the Enter key. Press the M or m key to select Enable and then the Enter key. Press the < or , key to select Exit, select Exit Setup, and then press the Enter key. After your system restarts, select Execute in the confirmation window and then press the Enter key. !Before enabling the TPM, be sure to set the power-on and hard disk passwords to protect against unauthorized modification of the TPM configuration. If the TPM is enabled, it will take longer before the VAIO logo appears due to security checks at computer startup. 3 4 5 6 You can also disable the TPM and clear the TPM configuration in the BIOS setup screen. [. . . ] http://www. sonystyle-europe. com for online purchases. http://www. sony. net for other Sony products. You need to set up an Internet connection before you can access the online features described here. n 214 N Support Options e-Support What is e-Support? If you have searched our user guides and web site (http://www. vaio-link. com) but have not found an answer to your question or issue, use e-Support to solve it. Our e-Support Web Portal is an interactive web site on which you can submit any technical query you may have regarding your computer and receive answers from our dedicated support team. Every submitted query will result in a unique 'case number' to ensure smooth communication between yourself and the eSupport Team. Who can use e-Support? All registered VAIO customers are entitled to unlimited access to the VAIO-Link e-Support Web Portal. How can I access the e-Support portal? When you register your computer, you will automatically receive an e-mail with the link to the e-Support Web Portal, your Customer ID and a basic explanation within a few hours. [. . . ]