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[. . . ] 62 Troubleshooting Drives, PC Cards and Peripheral Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Troubleshooting i. LINK devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Troubleshooting Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Troubleshooting the Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] To use your recovery CDs, see "Using Your Recovery CDs" on page 46 for more information. Application Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual applications if they become corrupted or are erased. Driver Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual device drivers if they become corrupted or are erased. System Recovery CD(s) Sony Electronics Inc. This CD enables you to format the C:\ partition of the hard disk drive, then reinstall the operating system and software titles that shipped with your notebook, if they become corrupted or are erased. Use it to restore the hard disk of the VAIO® Notebook you purchased. This CD restores your notebook to its original state, so user data and applications will be lost.
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VAIO® All-in-one Notebook Quick Start
Using Your Recovery CDs
The following sections describe how to use the Application Recovery, Driver Recovery, and System Recovery utilities.
To use the Application Recovery CD(s)
The Application Recovery CD(s) allows you to reinstall individual applications if they become corrupted or are accidentally erased. Reinstalling an individual software title may correct a problem you are experiencing with your notebook or software application; you may not need to reinstall the entire contents of your hard drive. If you need to reinstall all the software titles that shipped with your notebook, use the System Recovery CD(s). Click Start in the Windows taskbar, then Control Panel. Click Performance and Maintenance, then System. The System Properties dialog box appears. From the Hardware tab, click Device Manager. Click with the left mouse button to highlight the device for which you wish to reinstall the driver. From the Actions menu, choose Properties. Properties dialog box for that device appears.
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VAIO® All-in-one Notebook Quick Start
Properties dialog box
8 9
Click Reinstall Driver. The wizard will search for the correct driver on your Driver Recovery CD.
10 When the recovery process is complete, click Finish. Some drivers will require that you reboot the computer to complete installation.
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Using Your Recovery CDs
Using the Driver Recovery CD(s) for Windows 2000 1 2 3 4 Turn on your notebook. If your notebook is already on, close all applications. When the Windows® desktop appears, insert the Driver Recovery CD in the optical disc drive. [. . . ] (Windows 2000) Click Start, select Settings, and select Control Panel. Right-click on the icon of the printer that is not functioning, and select Properties to access the Properties window. Click OK to close the Properties window. The printer should now function properly.
Ensure that the printer is compatible with the Windows® operating system installed on your computer, and that it has the correct printer drivers.
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Getting Help
Sony provides you with several support options to answer questions about your VAIO® Notebook or the preinstalled software. [. . . ]
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