User manual SPRINT BLACKBERRY BOLD 9650 TRAVELING IN BRAZIL

[. . . ] Scroll to the Options icon and press the trackpad 3. Scroll to Advanced Options and press the trackpad 4. Scroll to Wireless Update and press the trackpad 5. When Next option is highlighted on the introduction page, press the trackpad, the Current Version of the software displays 6. [. . . ] Example: Calling Manhattan, NY: Dial "+" then 1 then the phone number. Receiving Calls Callers do not need to dial anything different and they will not pay extra to reach you, simply ensure your device is in Global Mode and powered on as stated above. Roaming rates apply to you only. Accessing Voicemail You must know your voicemail passcode to access voicemail outside of the U. S. If you do not know your passcode, you may reset it at sprint. com: 1. Sign in to your account on Sprint. com 2. Select the My Preferences tab found under the Welcome Back message 3. Choose Manage voicemail passcode from I want to menu on the right 4. Enter new passcode, re-enter and click Submit. Voicemail service is available however; you may not receive a voicemail indicator. To check if you have any new messages; Dial "+" Then "1" and your Sprint 10 digit number When voicemail answers, press * (star) and enter the voicemail passcode followed by # (pound). Texting You will need to enable your device to send texts while roaming on GSM networks. Once the steps to enable the device for sending texts on GSM networks are completed you will be able to send texts on any available network while traveling internationally; this process only needs to be completed once. To enable device for sending texts on GSM networks: · Press menu key, scroll to Options and click trackpad · Scroll to Mobile Network and click trackpad · Scroll to Network Technology and click the trackpad · Highlight GSM/UMTS and click the trackpad, then press End key · Scroll to Options and click trackpad · Scroll to SMS Text and click trackpad · Scroll to Service Center field and type in +12819659999, click trackpad, highlight Save, click trackpad, then press End Key Note: The number entered will only display in GSM mode and may not display the plus. Sending a text while traveling is identical to sending a text from home. Texts can only be sent to international carriers supported by Sprint. For a list of supported carriers select `International Texting From US' from www. sprint. com/international, then select the link for international carriers. - To send a text to a U. S. -based number or to any number within the North American Numbering Plan (NANP)* simply enter the 10-digit number - To send a text to a non-US or non-NANP*-based number, enter 011 then the country code and number Note: Texting does not support + key dialing. Contact numbers stored in the address book with a + must be deleted prior to sending a text to that contact. *North American Numbering Plan (NANP) Countries: Anguilla, Antigua, Bahamas, Barbados, Bermuda, British Virgin Islands, Canada, Cayman Islands, Dominica, Dominican Republic, Grenada, Jamaica, Montserrat, St. Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, and U. S. Virgin Islands and Guam Resolving Issues If unable to access voice, texting, and data (web/email) services then your issue may be resolved by following the steps below. Verify the device is not in Airplane mode and ensure the roaming setting is not set to Sprint Only. Note: If data service has not been accessed on the Sprint network with the device then it will not work while roaming. [. . . ] From a Landline phone: Dial the international access code of "0015" then 1. 817. 698. 4199, select option 3. Email or Chat from: www. sprint. com/international The Sprint Worldwide representative will need the following information to complete trouble resolutions: Your wireless phone number. The city and country you are traveling in. Contact number (hotel, number of another traveler in your party, etc. ) Time available for troubleshooting Amount of time will you be in the destination where trouble is occurring Any error messages that display on your device or that you heard when trying to place a call. [. . . ]