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[. . . ] This product, including software and documentation, is the property of Supermicro and/or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, except as expressly permitted by the terms of said license. IN NO EVENT WILL SUPER MICRO COMPUTER, INC. BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. [. . . ] 1. 02
X9DRH-7F/iF/iF-NV/7TF/iTF
P1 DIMMB1 P1 DIMMB2 P1 DIMMA1 P1 DIMMA2
L. SAS 4~7
JPWR1
S-SATA3
P1 DIMMD2 P1 DIMMD1
P1 DIMMC2 P1 DIMMC1
D
B
Intel IO Hub
S-SATA1 I-SATA1
JPIC21
CLOSE 1st
JPWR2
CPU1 LSI SAS CTRL
L
SAS4-7
K
LEDS2 LEDS1 SAS0-3 JF1 JOH1 FP CTRL LE1 JD1 JWD FANA FAN4
OPEN 1st
J22 SP1 FAN1
FAN3
FAN2
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X9DRH-7F/-iF/-iF-NV/-7TF/-iTF Motherboard User’s Manual
Notes
2-44
Chapter 3: Troubleshooting
Chapter 3 Troubleshooting
3-1 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Note: Always disconnect the power cord before adding, changing or installing any hardware components.
Before Power On
1. Make sure that there are no short circuits between the motherboard and chassis. 2. Disconnect all ribbon/wire cables from the motherboard, including those for the keyboard and mouse. 4. Install CPU 1 first (-making sure it is fully seated) and connect the front panel connectors to the motherboard.
No Power
1. Make sure that there are no short circuits between the motherboard and the chassis. 2. Make sure that the ATX power connectors are properly connected 3. Check that the 115V/230V switch on the power supply is properly set, if available. 4. Turn the power switch on and off to test the system, if applicable. 5. The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.
3-1
X9DRH-7F/-iF/-iF-NV/-7TF/-iTF Motherboard User's Manual
No Video
1. If the power is on, but you have no video, remove all the add-on cards and cables. When the system becomes unstable during or after OS installation, check the following: 1. CPU/BIOS support: Make sure that your CPU is supported, and you have the latest BIOS installed in your system. 2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www. supermicro. com for memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. 4. System cooling: Check system cooling to make sure that all heatsink fans and system fans work properly. Check Hardware Monitoring settings in the BIOS to make sure that the CPU and System temperatures are within the normal
3-3
X9DRH-7F/-iF/-iF-NV/-7TF/-iTF Motherboard User's Manual range. Also check the front panel Overheat LED, and make sure that the Overheat LED is not on. 5. Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Please refer to our website for more information on minimum power requirement. [. . . ] This is a one-time override.
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Appendix A: BIOS POST Error Codes
Appendix A BIOS Error Beep Codes
During the POST (Power-On Self-Test) routines, which are performed at each system boot, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue to boot. The error messages normally appear on the screen. Fatal errors will not allow the system to continue with bootup procedure. [. . . ]
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