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[. . . ] This product, including software and documentation, is the property of Supermicro and/or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, except as expressly permitted by the terms of said license. IN NO EVENT WILL SUPER MICRO COMPUTER, INC. BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. [. . . ] If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Warning: Always disconnect the power cord before adding, changing or installing any hardware components.
Before Power On
1. Make sure that there are no short circuits between the motherboard and chassis. Disconnect all ribbon/wire cables from the motherboard, including keyboard and mouse cables. Install CPU 1 first (-making sure it is fully seated), and connect the front panel connectors to the motherboard.
No Power
1. Make sure that there are no short circuits between the motherboard and the chassis. Make sure that the ATX power connectors are properly connected. Check that the 115V/230V switch on the power supply is properly set, if available. Turn the power switch on and off to test the system, if applicable. The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. Check if different speeds of DIMMs have been installed. It is strongly recommended that you use the memory modules of the same speed and same type for all DIMMs in the system. Make sure that you are using the correct type of Reduced/Load Reduced ECC or Unbuffered ECC/Non-ECC DDR3 DIMM modules recommended by the manufacturer. Check for bad DIMM modules or slots by swapping a single module among all memory slots and check the results. Make sure that all memory modules are fully seated in their slots. Follow the instructions given in Section 2-4 in Chapter 2. Please follow the instructions given in the DIMM Population Tables listed in Section 2-4 to install your memory modules.
When the System Becomes Unstable
A. The system becomes unstable during or after OS system installation When the system becomes unstable during or after OS system installation, check the following: 1. CPU/BIOS support: Make sure that your CPU is supported, and you have the latest BIOS installed in your system. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www. supermicro. [. . . ] If a fatal error occurs, you should consult with your system manufacturer for possible repairs. These fatal errors are usually communicated through a series of audible beeps. The numbers on the fatal error list correspond to the number of beeps for the corresponding error.
A-1 BIOS Error Beep Codes
X9 Motherboard BIOS Error Beep Codes
Beep Code/LED 1 beep 5 short beeps + 1 long beep 5 beeps Error Message Refresh Memory error No Con-In or No ConOut devices Description Ready to boot No memory detected in the system Con-In includes USB or PS/2 keyboard, PCI or Serial Console Redirection, IPMI KVM or SOL. Con-Out includes Video Controller, PCI or Serial Console Redirection, IPMI SOL. [. . . ]
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