User manual SUPERMICRO X9SPV-F-3217UE

[. . . ] X9SPV-M4 X9SPV-M4-3QE X9SPV-M4-3UE USER’S MANUAL Revision 1. 0 The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The vendor assumes no responsibility for any inaccuracies that may be contained in this document, makes no commitment to update or to keep current the information in this manual, or to notify any person or organization of the updates. Please Note: For the most up-to-date version of this manual, please see our web site at www. supermicro. com. ("Supermicro") reserves the right to make changes to the product described in this manual at any time and without notice. [. . . ] A poor quality power supply may cause the system to lose the CMOS setup information. Refer to Section 1-5 for details on recommended power supplies. The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one. If the above steps do not fix the Setup Configuration problem, contact your vendor for repairs. 3-2 Technical Support Procedures Before contacting Technical Support, please make sure that you have followed all the steps listed below. Also, Note that as a motherboard manufacturer, Supermicro does not sell directly to end users, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specific system configuration that was sold to you. Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Question' (FAQ) sections in this chapter or see the FAQs on our website (http://www. supermicro. com/support/faqs/) before contacting Technical Support. BIOS upgrades can be downloaded from our website at (http://www. supermicro. com/support/bios/). 3-2 Chapter 3: Troubleshooting Note: Not all BIOS can be flashed. Some cannot be flashed; it depends on the modifications to the boot block code. If you've followed the instructions above to troubleshoot your system, and still cannot resolve the problem, then contact Supermicro's technical support and provide them with the following information: • Motherboard model and PCB revision number • BIOS release date/version (this can be seen on the initial display when your system first boots up) • System configuration (OS version, peripheral devices, power supply type, etc) An example of a Technical Support form is on our website at (http://www. Distributors: For immediate assistance, please have your account number ready when placing a call to our technical support department. We can be reached by e-mail at support@supermicro. com, by phone at: (408) 503-8000, option 2, or by fax at (408)503-8019. 3-3 Frequently Asked Questions Question: What type of memory does my motherboard support?Answer: The X9SPV-M4 Motherboard supports up to 16GB of ECC DDR3 1600/1333 MHz, two-way interleaved or non-interleaved SODIMM memory. See Section 2-4 for details on installing memory. Question: Why does Microsoft Windows show less memory than what is physically installed?Answer: Microsoft implemented a design change in Windows XP with Service Pack 2 (SP2) and Windows Vista. This change is specific to the Physical Address Extension (PAE) mode behavior which improves driver compatibility. For more information, please read the following article at Microsoft’s Knowledge Base website at: http://support. microsoft. com/kb/888137. [. . . ] The boot sector block contains critical BIOS codes, including memory detection and recovery codes for the user to flash a new BIOS image if the original BIOS image is corrupted. When the system power is on, the boot sector codes execute first. Once it is completed, the main BIOS code will continue with system initialization and bootup. Note: Follow the BIOS Recovery instructions below for BIOS recovery when the main BIOS block crashes. [. . . ]