User manual TOSHIBA SATELLITE L745

[. . . ] 49 Handling the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Troubleshooting Your Computer (Windows XP). . . . . 52 Troubleshooting Your Computer (Windows 2000). . 57 Support Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] Click Turn Off Computer at the bottom of the Start menu to display the Turn off computer window, and select Turn Off. Respond to any prompts warning you to save documents. 4 Wait for your computer to turn off automatically. The computer is off when the power indicator turns off. If you are still unable to turn off the computer, press and hold the power button until the power indicator turns off. This operation may result in data loss. 35 VAIO® Computer Quick Start 36 Expanding Your Computing Power This section helps you get started upgrading computer memory and locating information about preinstalled programs. Upgrading Memory Locating Preinstalled Programs 37 VAIO® Computer Quick Start Upgrading Memory Depending on the configuration you purchased, your computer may accept additional memory modules. For information about installation procedures, refer to the on-screen VAIO® Computer User Guide and print those relevant steps. See "Locating Your VAIO Computer User Guide" on page 32. The on-screen specifications supplied with your computer list the amount of installed memory and required memory modules for upgrades. Locating Preinstalled Programs Your computer comes with a variety of preinstalled audio/video programs. The following sources offer a list of preinstalled programs, descriptions, and information: VAIO® Computer User Guide -- The Preinstalled Programs chapter of your on-screen VAIO® Computer User Guide contains a list of programs, descriptions, and support information. See "Locating Your VAIO Computer User Guide" on page 32 for more information. VAIO® Computer Specifications -- The on-screen file details your computer's hardware specifications and lists preinstalled programs, descriptions, and support information. See "Locating Your VAIO Computer User Guide" on page 32 for more information. All Programs -- The All Programs menu, which you can access from the Start menu, contains a list of all the preinstalled programs on your computer. 38 Using the Application Recovery and System Recovery CDs You can restore your system, individual programs, or drivers, using the Application Recovery and System Recovery CDs. Application and System Recovery CDs Using Your Recovery CDs 39 VAIO® Computer Quick Start Application and System Recovery CDs Your computer comes with the following Application Recovery and System Recovery CDs. Follow the on-screen instructions to complete the recovery process. To reinstall device drivers using Windows XP operating system (For Windows® XP systems only) The Microsoft® Windows® XP operating system is capable of reinstalling the original factory-installed device drivers, without using the Application Recovery CD(s). 1 2 3 4 Click Start in the Windows taskbar, then right-click My Computer. The System Properties dialog box appears. From the Hardware tab, click the Device Manager button. Right-click to select the unknown device1 or the device that requires the driver installation and click Update Driver from the shortcut menu. The Hardware Update Wizard appears. 1 Unknown devices are identified by a yellow question mark. A device that has a driver problem is identified by a yellow exclamation mark. 41 VAIO® Computer Quick Start 5 Follow the on-screen instructions to locate the device and reinstall the appropriate device driver. section to reinstall the device driver(s) using the Application Recovery CD(s). If Windows® XP does not reinstall the device driver(s), follow the steps in the next To reinstall device drivers with the Application Recovery CDs Your system includes one or more Application Recovery CDs. 1 to start the application or driver recovery process. You are prompted to insert the next CD(s), depending on the application or driver you want to restore. 1 2 Logon to the Microsoft® Windows® desktop. 1 into your computer's optical drive. Click OK, then click Quit to close the Sony Application Recovery utility. [. . . ] Using other methods, including those listed below, may result in loss of unsaved data. Click Start on the Windows® taskbar, and select Shut Down. When the Shut Down Windows window appears, make sure Shut down is selected, and click OK. If your computer does not turn off, press the Ctrl+Alt+Delete keys simultaneously. When the Windows Security dialog box appears, click Shut Down, and select Shut Down again from the Shut Down Windows window. [. . . ]