User manual TREND MICRO HOME NETWORK SECURITY SERVICES 1.1

[. . . ] Home Network Security Services Version 1. 1 Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. The Trend MicroTM Home Network Security Services User's Guide introduces the main features of the software and provides installation instructions. Trend Micro recommends reading this guide in its entirety prior to installing or using the software. NOTE: A license to Trend Micro Software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. [. . . ] On the setup screen, locate the Parental Controls configuration area. 4-2 Using the Trend Micro Dashboard Access your Trend Micro customer account To access the Trend Micro Customer Care Center, click Log in to your Trend Micro customer account. The Trend Micro Customer Care Center login screen appears. In the User ID box, type the email address you used to register your customer account. In the Password box, type the password you chose when you registered your account. At the Customer Care Center you can buy and renew services, manage your customer account, and access product information. Scan your computer for viruses To scan your computer for viruses from the dashboard, click HouseCall and then follow the on-screen instructions. If you think your computer is infected with a virus, click I think my computer is infected, what should I do?and then follow the on-screen instructions for assistance. Get technical support To search the Trend Micro Knowledge Base: 1. 3. On the dashboard's Service Summary screen, click Search our Knowledge Base. In the product list, click Home Network Security. For information about Trend Micro Internet Security, return to the product list and click PC-cillin Internet Security. On the dashboard's Service Summary screen, click FAQ. The Trend Micro product FAQ page appears. On the FAQ page, click Home Network Security. For information about Trend Micro Internet Security, click PC-cillin Internet Security. To view frequently asked questions: 1. 2. To view the latest version of this User's Guide, click Download User's Guide. Get antivirus and computer security information The Service Summary screen provides links to the following general information: · · Antivirus and security tips Free newsletters on computer security 4-3 Using the Trend Micro Dashboard · · The Trend Micro Virus Encyclopedia Details of recent virus outbreaks and other Internet security threats. To view this information, click the name of a threat under "Top Threats Worldwide" or click View all. Change your user account To change the Trend Micro user ID that is assigned to your router, click the "If you are not. . . " link in the Online Support area of the Service Summary screen (Figure 4-2). FIGURE 4-2. Change user link 4-4 Using the Trend Micro Dashboard Using Security Scan and Anti-Spyware On the Security Scan screen, you can: · · · View individual computer and network-wide security reports Detect and remove spyware Get an overall risk assessment, details of what Security Scan checked, and tips for fixing any problems found To access the Security Scan screen (Figure 4-3), start the dashboard and then click the Security Scan tab. FIGURE 4-3. The Security Scan screen Generating a Security Scan report and removing spyware To generate a Security Scan report and remove spyware, click Scan Now. Security Scan generates a security report (Figure 4-4). If spyware is found, you can remove it using Anti-Spyware. 4-5 Using the Trend Micro Dashboard FIGURE 4-4. Sample Security Scan report For information on vulnerabilities found and suggested solutions, click Show. If Security Scan reports spyware on your computer, click Show. Select the spyware programs you want to remove (see the example in Figure 4-5), and then click Clean. To remove all spyware programs, click Select All and then click Clean. 4-6 Using the Trend Micro Dashboard FIGURE 4-5. Spyware detection example Generating a network-wide security report To generate a security report for your entire network, first do a Security Scan on all of your computers. After scanning all of the computers on your network, click Generate Report. [. . . ] Sites that depict extreme physical harm to people or property, or which advocate or provide instructions on how to cause such harm. Also includes sites that advocate or depict hostility or aggression toward, or the denigration of, an individual or group on the basis of race, religion, gender, nationality, ethnic origin, and so forth. Sites that sell, review, or describe weapons such as guns, knives, martial arts devices, and related accessories, or that provide information on their use or modification. Does not include sites that promote weapons collecting, or groups that either support or oppose weapons ownership. Intimate Apparel/ Swimsuit Nudity Pornography Sex Education Violence/Hate/Racism Weapons TABLE 5-1. Potentially offensive content categories 5-4 Chapter 6 Getting Support This chapter has the following sections: · · Help with Home Network Security Services on page 6-1 Help with Trend Micro Internet Security starting on page 6-2 Help with Home Network Security Services Trend Micro provides the following free support resources for Home Network Security Services users: · · · Online help. [. . . ]